Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Valerie L.

    Data Analyst & Process Improvement Specialist

    United States - Last active: 07/30/2013 - Tests: 4

    I have an undergraduate degree in Civil Engineering and an MBA. I spent 5 years working as a bridge designer/structural engineer and 4 years doing process improvement, six sigma, and data analysis at a bank. I have strong analysis, process modeling, project management and writing skills. I am very comfortable using the Microsoft suite, specifically Word, Excel, Powerpoint and Visio. I am also skilled at creating graphs and charts to deliver your data concisely to your audience.

    $55.50 /hr
    814 hours
    5.00
  2. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 1 day ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst and Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. Experience of training in Business Analysis and CBAP CCBA exam preparation. I have trained several batches (individuals or small batches) of students from the US, UK. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,707 hours
    4.99
  3. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Systems Analyst, ITIL , PMP & Six Sigma Process Improvement Specialist

    Egypt - Last active: 1 day ago - Tests: 9 - Portfolio: 9

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. The most important responsibilities of mine are to act as a communication conduit between the stakeholders and the team . I represent the stakeholder community to the development team and translate the business needs for them. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects I believe that my strong technical experience and education is making me a very competitive candidate for any Business process and system analysis position. The key strengths that I possess for success in this position include, but are not limited to, the following: ► My experience is over 16 years as business process and system analyst ► I have extensive experience in business & systems requirements analysis with detailed documentation using various methods like process flow diagramming, use-case/ UML diagram, ERD, Screen mockups and Data flow diagramming using Balsamiq, Visio and Smart Draw and multiple process diagramming tools. ► I apply my experience as a Certified Lean Six Sigma Black Belt in Business process and software requirements analysis continuous improvement for business processes based on Agile/Scrum Methodology. ► I apply all the technical skills such as Critical thinking and Problem solving for identifying improvement opportunities. ► Solution-focused professional with excellent interpersonal and rapport-building skills. ► Responsible, loyal, reliable, and independent with high level of enthusiasm and creativity. ► Self-motivated professional achieve results and have superior ability to coordinate and perform several projects simultaneously. Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,679 hours
    4.89
  4. Natali Hetzroni

    Natali Hetzroni

    BizData Analyst, Strat Planning/Forecasting/Process Improvement Expert

    Canada - Last active: 3 days ago - Tests: 5 - Portfolio: 2

    I specialize in Supply Chain Management, Lean Six Sigma methodologies, Sales Forecasting and S&OP (Sales and Operations Planning). My mission is to satisfy my clients by bringing significant changes to their organizations which increase productivity, decrease cost and save time. I am passionate about improving business processes and motivating new businesses. This is the main reason I quit the corporate world and set up my own small business analysis and consulting company. If you are intending to improve your Supply Chain processes or/and create new efficiency standards of work for Inventory Control, Production, Sales and Operations or just forecast your sales/demands for any purpose, I can help you. You just need to provide me with relevant data and I will analyze it and give appropriate solutions in a short time. I have over 12 years of successful work experience in manufacturing and consulting companies. I do not only analyze, but can make summaries and conclusions based on the real and specific situation, like company nature/mission, market/production trends, competitive position, raw materials price increase, profit prospects, etc. precisely emphasizing the problems/faults root and points for improvements. - I implement the process improvement changes in the organizations by writing the standard operating procedure manuals and ensuring the duties/operations are performed correctly and efficiently. I am a good technical writer. - I am proficient in Forecasting. I build sales forecast based on historical sales data applying statistical models, events, dynamic regression and judgmental approaches. I also develop sales/cash flow forecast for products combining statistics and financial modelling knowledge. - I help startup companies with their marketing plan, costs calculations, and all the aspects of the supply chain management. - I particularly specialize in B2B marketing and selling funnels. I advise companies on how to get industries, increase responsiveness of prospects, close deals, generate leads, build a network, an effective content and more. I lead B2B development projects creating the most practical sales strategy and plan with a track/measurement of performance, return on investment and success. - I am competent with Zoho CRM software. I am experienced in customizing the software to any organization structure and requirements streamlining and automating business processes. I am experienced in integrating Zoho CRM and working with other apps within Zoho suit, such as Campaigns, Reports, SalesIQ, Survey, Projects, Docs and Invoice. - I also help organizations to work efficiently saving a lot of money on not purchasing big and complicated software systems. I have already successfully completed four projects on oDesk of streamlining business processes through Google Sheets. - I have performed many Market/Niche researches while working on different projects for different industries. I conduct researches for startup companies with all the market analysis involved. I research data for developing sales/revenue forecasts, if I don’t have the data from internal companies’ resources. - I am also very experienced in designing and analyzing Surveys for making decisions from qualitative and quantitative data on customers’ needs and expectations collected in the surveys. I have completed online courses in business strategy, business development, business analysis, operations management and marketing from Udemy and ed2go. I am certified in Lean Management and Lean Six Sigma Green Belt. I have strong analytical, making decision, planning and organizational skills with ability to lead projects independently. I am very practical and realistic while working on projects. I always use advanced methodologies and software to perform assignments. My areas of expertise: * Business Process Modeling *Business Process Re-engineering * Strategic Planning * Business Strategy * Sales Strategy * Business Development * Startup Consulting * Marketing Plan * Product Pricing * Market Research * Market/Marketing Analysis * Cost Analysis * Lean Management * Six Sigma * Process Improvement * Sales Forecasting * Revenue Forecasting * Demand Planning * S&OP (Sales and Operations Planning) * Inventory Management * Supply Chain Management * Operations Management * Procurement * Purchasing * Data Analysis * Business Intelligence * Business Analysis * Zoho CRM * Google Spreadsheets * Google Analytics * Survey Design * Survey Analysis * Benchmarking * Financial Analysis * Technical Writing When working as Lean Leader and Business Consultant I have led tens of continues improvement and efficiency projects in different departments of organizations which included measurements, analysis, improvements and controls. These projects saved thousands of dollars to the organizations on a monthly basis. I am also skilled and experienced in ERP Systems: BAAN, SAP, AS400, QAD and SERADEX.

    $42.22 /hr
    686 hours
    4.70
  5. Alexander Kozlov

    Alexander Kozlov

    Top level professional Architect and SW engineer

    Russia - Last active: 26 days ago - Tests: 21 - Portfolio: 4

    Make things done! I'm a professional C/C++ developer with more than 12 years of experience. I have been working both for a companies from Fortune 500 list, and a small local companies. My core competency lies in the world of mobile applications, SaaS and PaaS, desktop software and games development. I love to do my work right and really enjoy being respected for the things i do.

    $55.56 /hr
    1,772 hours
    5.00
  6. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    2,922 hours
    5.00
  7. Supraja Subburaj

    Supraja Subburaj

    Consultant / Project Mgr /Operations Mgr / Market Research / Biz Plans

    India - Last active: 5 days ago - Tests: 7

    I get a kick out of solving problems and shaping new businesses. It's one of the key reasons I quit the corporate world and set up my own small business consulting company. The more complex the problem, the more interesting it is and the more gratifying it is to solve. If you have a business problem that is hampering your ability to generate more revenue, streamline your operating costs, not bringing in as many customers as you'd like or isn't positively impacting your brand, then we should talk. I will work with you to understand your issue, partner with you to determine the best possible solution and work with you in implementing the solution. Helping small businesses and entrepreneurs accomplish what they set out to do is a passion that has not petered out in the many years I have been consulting. If anything, it has grown stronger with more success. Having a brilliant business idea and setting up a business around it are two very different things. One needs creativity, passion and critical thinking while the other requires discipline, follow-through, pragmatism, innovation and systematic implementation. I understand this very well and I can work with you to establish an organization and business that is set for long term sustainability. As an entrepreneur and consultant, I learn as much from my client and they do from me, and I apply what I've learnt on future projects. Over time, this has helped me become a better consultant and develop knowledge and skill across a wide range of industries. I work collaboratively; I simply do not believe in working any other way. My focus areas: 1. Business Planning and Market Research - I provide business planning and market research services for a wide range of budgets depending on the needs of the client. 2. Sales, Marketing and Business Development - Right from strategy development to the creation of sales and marketing collateral, implementation and project management of sales and marketing plans, I provide end-to-end services. 3. Business Process Design/Improvement/Reengineering - Whether you want to establish business processes for your new company or are looking to streamline and improve your business processes, I can work with you in developing robust and sustainable processes for your business. 4. Quality Management (Lean Six Sigma, ISO 9001) - Are you looking to implement a Lean Six Sigma improvement project or get consulting support to prepare for your ISO 9001 audit? I can help. 5. E-Business Management/E-Commerce (Non-IT) - Whether you have an existing e-commerce business that you want to scale up or you're setting one up from scratch, my experience in setting up a wide range of e-commerce businesses will add value. 7. Project Management - Whatever your business landscape, my extensive project management experience will make sure that your project runs smoothly, on time and within budget. I am very comfortable managing virtual teams and managing freelancers. I've delivered over ten successful projects in the last year alone. 8. Learning Strategy and Instructional Design - Whether you're looking to get expert opinion on the effectiveness of your training curriculum or want to develop a framework for trainer effectiveness, my experience heading training functions of large global corporations will come in handy. Right from developing content for ILT to delivering training programs, you will find a partner for all your training needs here. Industry Experience: 1. Publishing - I know the ins and outs of Amazon, Nook and other POD and e-book publishing platforms. I know what it takes to run a successful publishing business. 2. International Trade 3. Contact Center Operations - Having managed various contact centers throughout my career, I have in depth knowledge of how to set up, manage and scale any contact center operation. 4. Financial Services 5 - E-Commerce

    $55.56 /hr
    448 hours
    5.00
  8. Oleg Batishchev

    Oleg Batishchev

    Magento Jedi / Senior Web Developer / Consultant

    Russia - Last active: 6 days ago - Tests: 6 - Portfolio: 9

    Hello dear customer, Yes, I'm not wrong, cause after read that you will wanna to hire me ;) Well, now seriously ... I am a highly experienced web developer who has primary direction of activities in e-Commerce web-developing, in that case it's a Magento area. I'am an adept of Magento and if you don't know what is it and you wanna e-commerce site you have to contact with and I will explain how is Magento awesome. I have 3 years experience in Magento and 9 years total in PHP developing with an MVC, different CMS (Wordpress), frameworks (Yii, Zend) and other. I always stick to the coding standards and follow the best practices to provide seamless, readable and reliable code. Besides developing I have some administration skills to manage servers, automate routines and can improve performance of Magento backend and frontend as well. Also I can setup the server from a scratch. I prefer a stack for Magento consists of: Nginx, Php-Fpm, Redis, Apc, Mysql 5.5 (5.6) (Percona better), SOLR/Lucene/Sphinx. I prefer do not install any control panels but if required I would prefer ISP Manager 5 Lite. Magento related Experience and Services - Optimization, load improvements, speed up - Extension development and customization - Troubleshooting - Tweaks & tricks - Bulk importing. Do you have 100k products? It's not a problem - Store migration - AWS, Rackspace building an architecture of you infrastructure - Core upgrade - Magento recurring support - Bug/error fixing - Theme design and customization - Consultation - Code review I also have some basic skills in the desktop programming (C#) and some Photoshop skills. I'll be glad to new acquaintances and long-term cooperation. I have a team of developers and every day we are expanding. Just hard to write all things what I can do. I am easy learnable for new stuff (frameworks, custom systems, foreign code). My strong side is a backend developing and have a good knowledge of a frontend side: - HTML5/CSS3 - Bootstrap - jQuery - Ajax - WebSockets, Long polling - Prototype - ExtJS - Google API, Yandex API - many other things that I can't remember at this moment. Also in a less degree Angular, Backbone and other frameworks/libs. Communication Channel : Skype/Whatsapp/Email/Phone I have listed only a little part of my portfolio cause I have many jobs completed and I can't add every job to profile.

    $45.00 /hr
    1,164 hours
    4.98
  9. Marc B.

    Marc B.

    Sr. IT/Software Development (Project) Management

    Italy - Last active: 2 days ago - Tests: 10

    - Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

    $50.00 /hr
    5,287 hours
    5.00
  10. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    566 hours
    5.00