Technical Support Freelancers

Browse Technical Support job posts for project examples or post your job on Upwork for free!

Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 178 Technical Support projects are completed every quarter on Upwork.

178

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: June 1, 2015
More options
Clear all filters
  1. DEANNA SALMON

    DEANNA SALMON Agency Contractor

    Technical Support Manager/B2B Specialist

    Jamaica - Last active: 14 hours ago - Tests: 5 - Portfolio: 2

    To generate unique services to the business technological sector through the process of implementing strategic procedures and solutions, thus lowering business cost and maximizing on deadlines.

    Associated with: DMS Agency

    $16.67 /hr
    2,531 hours
    5.00
  2. Trever Clark

    Trever Clark

    Technical Customer Support with Digital Marketing Experience

    United States - Last active: 7 days ago - Tests: 8 - Portfolio: 4

    Hi there - my name is Trever. I have over 7 years experience in technical support and digital marketing. I've spent over 3 years using Zendesk, Cadre, and Desk.com to provide email/phone/social media/chat based Level 2 and 3 technical customer support. I've also managed a team of up to 10 freelancers. Companies that I've worked for include Yahoo, Lexity, and LG Sciences. I'm a college educated native English speaker, born and bred in the Midwestern United States, and I'm currently pursuing my Master's degree in Marketing with a concentration in New Media and Digital Marketing. Ideally, I'm looking for a full time position providing technical customer support for an app or solution in the digital marketing space. Here's what I can do for you: -Technical Customer Support and Account Management Before I began working for myself, I spent 5 years as a Microsoft/Cisco network admin. I understand both networking and web-based technology, and I can provide friendly, detailed technical support, with an eye toward additional sales and revenue generation. -Digital Marketing Management In running my own businesses and consulting for various others, I've worn a lot of hats. From brand storytelling and PPC management, to SEO, Social Media marketing and content generation, I can probably help with whatever you're looking for. -Wordpress I'm a power user. I don't do much development, but I'm very experienced with running and maintaining WP sites and can do just about anything else related to WP and WP based web design. As an example, I recently built BehindTheMitten.com. -Social Media Community Management I built my previous employer's highly engaged Facebook community from scratch. When I left, they had 4,000 fans and were seeing 500 referrals from FB per week. -SEO Management Proficient in managing both white and grey hat SEO. (I prefer mostly white hat with a little bit of grey to make things interesting. No black hat.) I won't do bulk link building (It no longer works well, and if you still want it for some reason, you can pay someone $2 an hour), but pretty much anything else is fair game. -Conversion Optimization and Web Analytics I'm a geek for this stuff, and I love reading about the emerging "best practices" in this field that can mean the difference between making sales or having visitors screaming for the "back button". -VA Management Have a team of low end VAs from developing countries? Let me manage them for you. I've managed up to 10 VAs at a time for myself and my previous employers, keeping them productive and on track. -Other Does it involve Web Business? I've probably done it, or can quickly learn it. Feel free to contact me, and we can discuss items outside of those listed.

    $22.00 /hr
    808 hours
    4.95
  3. Carmi Arguelles

    Carmi Arguelles

    Photoshop Expert | Customer Support | Lightroom | Technical Specialist

    Philippines - Last active: 14 hours ago - Tests: 5 - Portfolio: 50

    I have 7 years of experience in the call center industry, focusing on Technical and customer support. I have worked for E*Trade information services and have had experience in handling corporate accounts. I focus on delivering problem resolution for all clients and deliver top of the line results. I also have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing / Wedding Photo Editor - Skin Retouching / Photo Editing - Deep etching / Background removal / Image Cutout /Masking - Color correction / Color change/ Image manipulation I am in search of job opportunities and I have several years of experience. I would like to work for you or your company. My goal is to be able to deliver top of the line projects for clients all over the world through Upwork, whether it is for Technical matters or design projects. Tools Used: Adobe Photoshop CS5.1 Adobe Lightroom 4

    $5.56 /hr
    1,274 hours
    4.98
  4. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 2 days ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,716 hours
    5.00
  5. Odean Williams

    Odean Williams

    Customer service representative/Virtual assistant/Technical support

    Jamaica - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    I have been a customer Care Representative for over 2 years for Amazon. My job entails providing customer service/technical support to customers. As such I understand the importance of acquiring and maintaining the relationship between you and your customers. I am a determined, ambitious, result-oriented individual that is dedicated to achieving customer satisfaction as well as meeting and surpassing the expectations of your organization. I am enthusiastic about new challenges as such, I am confident that I can perform exceptionally in a position given. I also have experience in advertising and logo design. I worked for an online advertising website called 'Tensworld' where I did some logo designs and posted ads.

    $5.00 /hr
    524 hours
    5.00
  6. Roel Cabaluna Jr

    Roel Cabaluna Jr

    Technical Support/Customer Service Representative/Vritual Assistant

    Philippines - Last active: 1 day ago - Tests: 6

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.

    $6.00 /hr
    2,744 hours
    5.00
  7. Andrei ceasar S.

    Andrei ceasar S. Agency Contractor

    NetSuite Consultant / Project Manager / Trainer / Technical Support

    Philippines - Last active: 14 hours ago - Tests: 9

    I'm a person with great dedication to my work. My work attitude is " doing the right thing, the first time". My skills and work experience are vast, which includes Project Management, Training and Development, NetSuite implementation, Customer service and Technical support. I'm looking for projects wherein I can utilize my troubleshooting and consultancy skills. I love a challenge and can adapt easily to different working environment.

    Associated with: Sigma Consultancy Services

    $27.78 /hr
    11,376 hours
    4.56
  8. Cristo rio R.

    Cristo rio R. Agency Contractor

    Technical Support , Data Entry specialist, AUTOCAD Draftsman

    Philippines - Last active: 3 months ago - Tests: 2

    Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.

    Associated with: ACCL Creatives Computer Services

    $7.78 /hr
    3,224 hours
    5.00
  9. Laura L.

    Laura L. Agency Contractor

    Customer Service Specialist - Technical Support - Administrative Suppo

    United States - Last active: 3 months ago - Tests: 12 - Portfolio: 1

    Over the last 20 years I have developed skills that range from top notch customer service, administrative support roles, medical secretary, and technical support. I enjoy these roles because I like to help others solve, or resolve issues. I take a lot of pride in my customer service skills, you only get one chance to make a first impression. Customer service is the cornerstone of any business. I am seeking opportunities where I can be an asset to your team and provide my experience, knowledge, and skills to advance the goals of your company. I want to work with clients who appreciate honesty, integrity and a job well done. If that is you, contact me today so I can help you reach your business goals.

    Associated with: Integrity Business Solutions, oDesk Payroll

    $27.78 /hr
    8,180 hours
    5.00