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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.


Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

Last updated: August 1, 2015
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  1. Michael De Jesus

    Michael De Jesus

    Team Leader | Project Manager | Customer Service/Technical Support

    Philippines - Last active: 10 hours ago - Tests: 5 - Portfolio: 8

    Experience is the best teacher and with a total of 10 years on the field, I learned a lot - from managing people to resolving technical issues directly with customers. I am comfortable in using microsoft office as I use this in my daily tasks and have undergone OnTrac training. I work with 15-18 process associates daily and have been exposed to different departments in the industry, from training to operations, to handling supervisors and agents. Because of the nature of my job I am used to meeting deadlines set by clients and coming up with new ideas.

    $7.78 /hr
    828 hours
  2. Ian Tristan Faylona

    Ian Tristan Faylona

    Team Leader, Technical Support and Customer Care Expert

    Philippines - Last active: 10 hours ago - Tests: 6

    More than 10 years of customer service and technical support experience. Experienced Technical Support Team Leader handling a team of 20 members - responsible for motivating and encouraging each team member to perform and hit the target metrics and KPI's. Monitor individual team members performance and provide one-on-one coaching as needed. Conducts a weekly meeting to ensure that every team member is aware of the current metrics, KPI's and updates. Create a coaching and action plan for each team member to improve in specific performance areas. I have demonstrated proficiency in all core office administration functions and customer service, including internal/external communications, document preparation, data and records management, meeting scheduling, and task prioritization. I can manage the office without supervision, juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters. I am seeking opportunities related to supervisory, customer services and technical support. I am customer centric, reliable and very efficient.

    $7.78 /hr
    306 hours
  3. Ysrael Torres

    Ysrael Torres

    Data Entry, Research Specialist and Technical Support Representative

    Philippines - Last active: 10 hours ago - Tests: 2

    Thank you for viewing my profile. I'm an Industrial Engineering graduate with a wide range of experience and expertise in a lot of fields like: data administration and management, purchasing and sales, material control and inventory. I am also knowledgeable in programming being an undergrad of Information Technology. I also specialize in web research, technical issues concerning computers and internet connections and data analysis which I acquired from work experiences. My goal is to look for a long term job where I can utilize and enhance further my skills and expertise. I'm a very reliable person with good interpersonal skills and very efficient to work as an individual or with a team. I am trainable and easy to work with. Diligence in meeting deadlines and providing excellent work are important factors for me to deliver a very satisfactory output.

    $3.33 /hr
    707 hours
  4. Sheena Galang

    Sheena Galang

    Quality Assurance Specialist/Technical Support Expert/Registered Nurse

    Philippines - Last active: 10 hours ago - Tests: 2

    I. Age: 23 Years Old III. Skills and Competencies a. I am friendly and good in dealing with associates younger or older than me. b. I have the willingness to learn, to be trained and be disciplined. c. I have good communication skills. d. I value the importance of good customer service. e. I have experience in writing articles in various niches submitted in different websites. f.I am capable of operating/troubleshooting computers and basic Internet connection issues. g. Knowledgeable with MS Office (Excel/Word/Power Point/Outlook). h. I have a typing skill of 60 WPM (Touch Typing). j. I have good multitasking skills.

    $3.33 /hr
    52 hours
  5. Ralphie Brent Mendoza

    Ralphie Brent Mendoza

    Customer Service/Technical & Helpdesk Support/Data Entry Professional

    Philippines - Last active: 14 days ago - Tests: 7

    Over the last 8 years, I have developed myself as an excellent individual who provides support for both customer service and technical aspects. I have also recently ventured in the marketing side of things which was my from my last job. I also excel in terms of telemarketing/sales and is most of the time a part of the top sellers within the programs I have joined.

    $3.50 /hr
    3 hours
  6. Angelee May Calinawan

    Angelee May Calinawan

    Article Writer, CSR, Technical / Chat Support, Data Entry Provider

    Philippines - Last active: 8 days ago - Tests: 2 - Portfolio: 1

    Looking for a long term job where I can use my skills, knowledge and experience in the field of Administrative Task. I work with focus and gives high attention to details. I'm hardworking and loves challenging work. I strive and give all my best to meet my client's expectation. I am a Technical Live Chat Support representative for a VoiP company, Web Researcher, Article and Blog Writer, Data Entry Provider, Data Analyst. I have skills in terms of using Microsoft office, Adobe Photoshop. As a freelancer and full time contractor, I understand that every project includes all out devotion and complete knowledge. Whether it is administrative or a writing job, I can help you with that. Data Entry Provider Professional - 60wpm typing speed

    $3.26 /hr
    5 hours
  7. Edward Philip Vergara

    Edward Philip Vergara

    Technical/Customer support, English Teacher, VA and Nurse.

    Philippines - Last active: 1 day ago - Tests: 4

    As a customer service representative, subject matter expert, and team manager in a top call center for almost 3 years now, I had developed fluency in the English language both written and verbal. I mastered the perfect approach in handling customer complains and escalations, monitored the whole account's service level, and managed the team very well. English is definitely my area of expertise. I am proficient in handling software such as MS Word, Excel, Powerpoint to name a few. A team player, that is well driven for performance and positive results. In addition to that, a nurse by profession which makes me a more versatile employee.

    $5.56 /hr
    0 hours
  8. marcia murphy

    marcia murphy Agency Contractor

    Accounting Clerk/Tier 1 Technical Support/Administative Assistant

    United States - Last active: 1 day ago - Tests: 8

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk . I also have Accounting experience and skills from previous positions as Accounts Payable Clerk and Assistant to the Head Accountant. Other strengths include problem solving, efficiency, and tenacity.

    Associated with: oDesk Payroll

    $16.67 /hr
    9,331 hours
  9. Mike S.

    Mike S.

    technical support, customer service,email, chat, data entry

    Philippines - Last active: 9 days ago - Tests: 5

    2 years in Customer Service/Technical Support and 5 years in IT industry, here are my experiences. -Desktop Support Engineer -Technical Support Representative -Systems Integrator -Help Desk -Windows XP/7/8/8.1 -Active Directory -Oracle Virtualbox -Remote Technical Support

    $4.00 /hr
    47 hours
  10. Zheny mariz R.

    Zheny mariz R. Agency Contractor

    Customer Service / Technical Support / SMM / Data Entry / FB Adverts

    Philippines - Last active: 5 months ago - Tests: 6 - Portfolio: 3

    Dedicated,energetic and motivated team player seeking a career that would enable me to utilize my expertise in the field of Information Technology. Ability to work successfully in averse and experience situations. Innovative problem solver, who thrives on challenges excels under pressure and gets the job done. Bright, confident and responsive individual, who possesses outstanding interpersonal skills and the ability to resolve problems and disputes. My expertise includes the following: - Customer Relationship Management (Zoho CRM) - Email Marketing (MailChimp) - Facebook Advertisement - Social Media Management - Social Media Marketing

    Associated with: Power Master Agency

    $3.33 /hr
    104 hours