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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Norman Villaresto

    Norman Villaresto

    Technical Support/IT ServiceHeldesk

    Philippines - Last active: 7 days ago - Tests: 2

    I've been in BPO industry, specifically in technical account and currently looking for jobs which is related with my current field. I have an extensive knowledge in PC hardware and software, networking basics, as well as configuring Windows server, mail server (MS Exchange), and Active Directory. I'm flexible, hardworking and fast learner. I can also work in a fast paced industry and can work with minimum supervision. My work is my passion and I always give out the best in me on my work.

    $4.44 /hr
    234 hours
    5.00
  2. Julio Paulo Andal

    Julio Paulo Andal

    Technical/Customer Support Representative

    Philippines - Last active: 3 months ago - Tests: 5

    With almost four years of experience in the Call Center Industry where I was mostly involved in a team handling technical support. I am self-motivated and passionate about quality and excellence. Possess excellent written and verbal communication skills with the ability to interface at all levels and have the willingness and initiative to learn and explore new technologies. I am eager for any opportunity to expand my craft as a professional. I am able to meet business requirements with limited supervision and can work well independently or as a part of a team. Have strong troubleshooting, resolution, organizational skills. SKILLS PROFILE SUMMARY Proficient in Internet Connection (wireless and wired), TV connections Microsoft Office 2003-Present, Microsoft Windows Operating System Knowledgeable on Adobe Photoshop, and Symantec PC Anywhere Introduction to JAVA and computer networking PROFESSIONAL EXPERIENCE November 2007 - October 2008 September 2009 - December 2009 Technical Support Representative SPI Global (former ePLDT Ventus) Clients: Philips Consumer Products United Bank of Switzerland (Brokers) DISH Network (Satellite TV Provider) August 2010 - August 2011 Technical Support Representative Teleperformance Clients: AT&T Uverse (Internet +TV+Phone service provider) As a Technical Support Representative: • Responsible for providing Internet, TV, and/or Telephone technical support and excellent customer service solutions to users. • Resolve customers support issues and provide customer with a solution, via troubleshooting techniques. • Provide customers their personal account information pertaining to bills and privileges and promotions. October 2011 – October 2013 Technical Support Representative VXI Global Clients: AT&T Uverse (Internet +TV+Phone service provider) As a Technical Support Representative: • Responsible for providing Internet, TV, and/or Telephone technical support and excellent customer service solutions to users. • Resolve customers support issues and provide customer with a solution, via troubleshooting techniques. • Provide customers their personal account information pertaining to bills and privileges and promotions. • A 2nd level of support for Uverse, handles all service issues staying with Uverse scope of support, that 1st level are unable to.

    $5.56 /hr
    1,403 hours
    3.82
  3. Faith Delos Santos

    Faith Delos Santos Agency Contractor

    telemarketer/advanced technical support/staffing

    Philippines - Last active: 11/09/2014 - Tests: 1

    I am Faith G. Delos Santos, 27 years of age. I am a graduate of Bachelor of Science in Nursing at Central Philippine University. I am a quick learner, motivated and dedicated to get the job done right. I am highly attentive to details and effectively manage tasks simultaneously. I have a strong Communication skills, friendly, professional and very optimistic. WORKING EXPERIENCES Callmatrix Sales and Marketing Simon Ledesma street, Jaro, Iloilo City March-June (2010) Callbox Sales and Marketing Solutions M.H. Del Pilar Street, Molo, Iloilo City August 23,2011-January 4,2012 Telemarketer SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Teleflora's Ramp for Valentine's Day January 23,2012- February 18, 2012 Customer Representative SPI Global Inc. 2nd and 3rd florr Bldg., Molo Supermart, Molo, Iloilo City Parlance Dept. February 20,2012-Present Customer Service Representative Advanced Technical Support

    Associated with: VWP Manpower Agency

    $5.56 /hr
    82 hours
    5.00
  4. Gurdip Singh

    Gurdip Singh

    Server Administrator and Technical Support

    India - Last active: 1 month ago - Tests: 9 - Portfolio: 1

    To work hard, smart and effectively to achieve my personal and professional goals. --------------------------------------------------------------------------------------------- • More than 7 years of successful experience in customer service and technical support with recognized strengths in maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place. • Possess solid computer skills. • Excellent working knowledge of PC using Windows OS; Ms-outlook, Microsoft Excel, WordPerfect, Microsoft Word, • Ability to train, motivate, and supervise customer service employees. • A team player, was responsible for handling a team 15, and keeping them updated about the new technical issues and their resolutions.

    $7.78 /hr
    8,794 hours
    4.47
  5. Von C.

    Von C. Agency Contractor

    Customer Service and Technical Support

    Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 4

    A career with a progressive organization that will use my education, skills, talents, abilities, and experience in an executive capacity, and to work in a company that would be a very valuable experience to enhance my knowledge of the industry. Seeking for a position where my extensive experience will be further developed and utilized. - Highly competitive , self-starter who is organized, disciplined, loyal and goal oriented. - Excellent communication skills demonstrated by the ability to work with people of diverse backgrounds. - Well trained in dealing with customers and in giving the service that could exceed their expectations. - Resourceful and committed. Versatile and adaptable. - Friendly and enthusiastic. - Conduct and guide root cause analysis sessions, with full report on solutions. - Transferrable skills learned within this position are establishment of effective documented, analysis and reporting system. - Determining areas for process improvement and control and working to achieve realist planned results.

    Groups: BigCommerce

    Associated with: ESC Interactive

    $13.33 /hr
    8,341 hours
    4.08
  6. Jeffrey Pascual

    Jeffrey Pascual

    IT Technical Support / Data Entry Professional

    Philippines - Last active: 1 day ago - Tests: 5

    I am a graduate of B.S. Computer Science and my core competency and expertise lies in computer skills in general: from the most basic skills like encoding/data entry and usage of office applications, to more advanced skills like programming, troubleshooting and networking. I have experience working in the BPO/Call Center Industry where I developed my communication skills among many others.

    $5.56 /hr
    3,889 hours
    5.00
  7. Arosh Lakshan

    Arosh Lakshan

    Technical Support/ Microsoft Windows/ Apple Mac/ Mobile Device Support

    Sri Lanka - Last active: 10 days ago - Tests: 6 - Portfolio: 13

    During my 3 years of experience in helpdesk support at http://www.247techies.com and http://www.inbay.co.uk, and many more years of self-learning, I have acquired and demonstrated ability in all aspects of Troubleshooting, Installations, and Configuration for a variety of Desktops, Laptops and Mobile devices. As you are looking for an IT expert who has outstanding people and problem solving skills, having ability to provide the best support to your IT queries, I can definitely be your right choice.

    $14.99 /hr
    43 hours
    4.98
  8. Michael David Lim

    Michael David Lim

    Technical Support/Customer Service/Sales Representative/Data entry

    Philippines - Last active: 1 day ago - Tests: 2

    I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.

    $7.78 /hr
    2,344 hours
    4.80