Marc Anthony Molod
I've been working in a call center industry for almost five years. I've been a customer service for 1 year handling various accounts. I processed orders, general inquiry of the product and checking status of the order and even troubleshooting hardware and networking problems over the phone. I've been a Help desk Analyst for 1 year for a TELCO account assisting customers on their International roaming sim card if they are having signal problem or simply activating their account. I also been in a Sales Industry for almost 3 years , first two years was calling Canadian clients to offer credit card protection and travel insurance. Another year as an Appointment setter for UK Loft Insulation and for phone provider to Australian client. I'm a computer engineer graduate and I'm doing basic hardware troubleshooting and video editing. With the experience I have I want to obtain a position rooted in providing top quality customer service and where my marketing and organizational skills will maximize company growth and profitability.