IT professional/Customer Service Professional/Web Developer
Last active: 3 days ago
I am a highly motivated and confident individual who enjoys facing challenging situations, Enthusiasm coupled with capability of grasping new concepts and principles within acceptable time where I can utilize my
● I always been key strengths resulting in adaptability and devotion to work. Possess an ability of
communicating ideas and views in a convincing manner. Identified to take up the challenges in coordinating and creating positive environment and culture whilst living the values.
● The specialty in the IT background will enhance my technical skills, as well as through the development of leadership & management qualities that I gained from different backgrounds can be used to success of any given project.
■ Possess good Public Relation and Presentation Skills.
■ Web development and administration.
■ Network and System Administration support, telecommunications support, customer assistance
support, and coordination
■ Retains good skills in computer hardware maintenance and repairs.
■ Creative problem-solver.
■ High level of HR skills with Ad-hoc decision making ability.
■ Rigorous, quality-conscious contributor with solid analytical thinking and writing skills.
■ Fast learner and an energetic team player.
■ Fluent in English, Sinhala and Tamil languages.
Platforms: Microsoft Windows NT/2000/2003/2008, Windows 7/8, Domain Controllers, Active
Directory, Group Policies, Linux and Mac OS X
Networking: LAN / WAN Administration TCP/IP, Telnet, VPN, Wireless, DNS,
DHCP and Cabling, CCTV installation and configuration
Hardware: Routers, Switches, Laptops, Network Cards, Printers, Memory and VoIP Phone
Tools: Bomgar, LogMeIn Rescue, VMware (Workstation, Fusion), VPN, Microsoft Office
Suite (Word, Excel, PowerPoint, Visio, Outlook, Project, Access) Adobe Photoshop, Virus-
Removal, Backup and Disaster Recovery tools, ASPECT (Contact Centre Management tool)
I am looking for
PC troubleshooting Windows xp/vista/7/8
Data Entry and analyzing ( Microsoft office,PDF,WWW...).
Microsoft office support
Virus issue trouble shooting.
Smart phone(Blackberry,Apple i-phone,Android) support and trouble shooting.
Windows,Mac Backups and recovery.