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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 2 days ago - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,362 hours
    5.00
  2. Claire B.

    Claire B.

    Virtual assistant/Customer support-Zendesk/Linkedin Promotor

    Philippines - Last active: 1 day ago - Tests: 4

    I am in the customer service industry for four years now, office and home-based. I can work with a minimum supervision as an individual and as a team member. I have strong work ethics and high quality standards. I commit myself to anything that I do and I gotta be the best. I am flexible to any schedule and ready for training anytime.

    $4.00 /hr
    4,741 hours
    5.00
  3. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 6 days ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,801 hours
    5.00
  4. Anahi Olives Ponsoda

    Anahi Olives Ponsoda

    Graphic Designer & Developer

    Spain - Last active: 3 days ago - Tests: 9 - Portfolio: 68

    http://en.dolphin-tecnologias.com -- I create any kind of design project: logos, brochures, flyers, brand identity, stationery, powerpoint presentations, catalogs, ebooks, books, covers, banners, ... I'm professional, responsible, meticulous and organized. I like to talk to my clients in order to know their needs and deliver a well done job that covers their expectatives. I'm the kind of person who believes that you have to work hard for getting good results. Please, feel free to contact me if you have any design or IT project you need to develop... I will gladly help you make it real!

    $27.00 /hr
    4 hours
    4.81
  5. Sameer Vaidya

    Sameer Vaidya

    Web Dev, XHTML, CSS, PHP, MySQL, CMS, WordPress, Magento USA Educated

    India - Last active: 08/29/2013 - Tests: 10 - Portfolio: 8

    Over the last 3.5 years I've built a wide range of websites using HTML, CSS, PHP & MySQL, Ajax, JavaScript, WordPress, Magento, Drupal, and Joomla. My core competency lies in developing end-to-end solutions for my clients. I'm looking for opportunities to build websites from the ground up for prospective clients, as well as help maintain and improve existing sites. I've also developed Visual Basic .NET based applications for companies with requirements ranging from health management systems to accounting systems. My rigorous training in various IT technologies has taught me to deliver quality projects while adhering to strict deadlines. I look forward to building quality relationships with my clients through regular communication.

    $23.00 /hr
    1,407 hours
    4.94
  6. Jehan zeb

    Jehan zeb

    Senior Lead Developer:Dot Net|C#|Asp.net|MVC|Zendesk|DNN|Ajax|Jquery

    Pakistan - Last active: 2 days ago - Tests: 3 - Portfolio: 5

    I have more than 6 years of experience in Software development, Design, Integration and deployment. My expertise are: Microsoft Dot Net Technology, especially ASP.Net with C#, Web Forms, MS Ajax, ADO.Net, Entity Framework, MS SQL Server, WCF. Other expertise includes: Zendesk Setup, Zendesk Configuration, Zendesk Customization, Zendesk Apps development, Dot Net Nuke, Sitefinity, Umbraco, Orchard Framework, EPi Server, I am a Zendesk Expert, having excellent knowledge of Zendesk Customization(Branding), Zendesk API, Zendesk Single Sign On etc. I am here to fulfill you business need through my expertise and serving you in a best and cost effective manner. My priority is 100% customer satisfaction.

    $20.00 /hr
    555 hours
    4.66
  7. Stefan Spirkovski

    Stefan Spirkovski

    Zendesk Technical Support Specialist

    Macedonia - Last active: 1 month ago - Tests: 7 - Portfolio: 4

    I started to work as a IT support agent, just to try out something new, but then... I fell in love with this type of job. The communication with so many different customers, the art of getting their trust and satisfaction has been a alluring and main driving force for me, for the last 2 years. I love to learn new stuff (kind of addicted to it), and I do that quick and efficiently. With my educational background in IT, I have plenty of technical skills that would come in handy in various situations. I play exceptionally in a team environment, and I consider the team to be my family. I can handle all kind of stressful situations, and I get the best of it 99,9% of the time. I guarantee that if you make your choice to add me to your team or company will be 100% satisfactory.

    Groups: Pro Customer Service

    $16.67 /hr
    1,600 hours
    5.00
  8. Madel L.

    Madel L.

    Zendesk HelpDesk | Business Solution Provider

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 2

    As an experienced Customer Service Provider to offshore clients - I am confident that I can deliver the best results in achieving client and customer satisfaction. Further qualifications I offer include the following: 1. Extensive background in customer handling which requires effective communication skills ( both speaking and written english ) 2. Exceptional Proofreading and editing skills 3. Strong background in all aspect of office management, from office files tracking to web researches, online marketing and customer handling. 4. Ability to work under minimal supervision - pays high attention to details and instructions 5. Takes initiative in giving suggestions on how to improve the current processes. 6. Typing Speed of 50 wpm With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self-directed environments. I am positioned to exceed your expectations and is willing to put in a good amount of billable hours to make sure goals are met and results are produced within the timeline set. With my over 7 years of experience, I have demonstrated high capacity to develop and maintain comprehensive administrative processes to improve the efficiency of day-to-day operations. Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. I am confident that I can contribute my skills and knowledge to my clients in achieving both personal and clients' goal to succeed. I can absolutely work under minimal supervision and can provide out of the box solution for uncertain situations. I have a vast amount of experience when it comes to people management, calendar management and client interface. I would like to continue doing this working from home.

    $11.11 /hr
    2,806 hours
    3.64
  9. Philip peter R.

    Philip peter R.

    Customer Support, Email Handling, Zendesk Suppport

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 1

    I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

    Groups: Pro Customer Service

    $7.78 /hr
    7,403 hours
    4.51
  10. Hanna Danice Rafols

    Hanna Danice Rafols

    Live Chat & Zendesk Customer Service Specialist

    Philippines - Last active: 28 days ago - Tests: 3

    Over the last 5 years, I had experienced providing the best customer service through taking inbound calls, answering Emails and Live Chat. I have knowledge working on a specific platform like Zendesk, Livechatinc, Zopim, Helpscout, Zoho, CRM, Magento, Shopify and Channel Advisor. I am very keen into details and even small things, always make sure that work is accurate and perfect. I can do multitasking, fast learner and willing to be trained. I can only speak English in which I can rate myself 8 out of 10 in oral and 8 out of 10 in writing.

    $5.56 /hr
    4,964 hours
    4.67