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Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Tests: 8 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

Groups: oTranslators, Pro Customer Service

$30.00 /hr
8,663 hours

Ariadne F.

Ariadne F.

Expert in MS Office VBA as well as Dutch translation!

Netherlands Antilles - Tests: 23 - Portfolio: 4

Starting out as a Business Analyst over 10 years ago, enabled me to develop my Office skills tremendously. I grew fond of Ms Excel and for the last couple of years I have been developing small applications for my business relations.As challenges make me grow, I'm currently looking into doing new things - either with Excel but also with the other office application. I have also obtained my Master Microsoft Office Specialist certification (Master MOS) in 2011 to further prove my skill-set and abilities. Business objective is to give the best service in the least amount of time possible. Personal objective is to grow - and to learn as much as possible to be of better service to all.

Groups: oTranslators

$33.33 /hr
824 hours

Jaime H.

Jaime H.

Proofreading, *Customer Service, English, Spanish, Translator*

Colombia - Tests: 12 - Portfolio: 1

Over the last several years, I have had the joy of building a successful career as a freelance business services provider. For a Colombian-American, having returned home after a very long time, this has truly been a blessing in my work life. I have had the opportunity to work with many different entrepreneurs around the world in a wide variety of projects that include some of the following: Translation Tourist guide Customer Service Translation & Localization Social Media Marketing Telemarketing General Project Management and Administration Virtual Assistance Data Entry Appointment Setting ...and other expertise.

Groups: oTranslators

$11.11 /hr
1,426 hours

Indira Renantera

Indira Renantera Agency Contractor

Native Indonesian, iOS App Tester, FR EN IN Translator, Web Researcher

Indonesia - Tests: 12 - Portfolio: 1

I like to manage something such as a data management job so that in the arrangement we can search, research the particular data correctly. My objective is to work with your projects. In the end of my word, I am seeking the opportunities to assist you and your business.

Groups: oTranslators

$11.11 /hr
601 hours

salem bensalem

salem bensalem

banners & logos designer, translater, data entries, administrative sup

Tunisia - Tests: 6 - Portfolio: 4

Hi, 35 years skilled in translation, Writing/rewriting + almost 10 years and more than 6000 hours spent with succefull jobs in (odesk), and many others freelances boards. SEO mastering and team leader with fluent English and excellent French and Arabic languages - Perfect internet / informatics skills, with excellent websites design in Wordpress. I’m always delighted to offer my skills for my client’s services. Thanks for an interview; I always have an answer to your projects and proposals.

Groups: Certified Translation Professionals, oTranslators

$16.67 /hr
6,729 hours

Myroslav M.

Myroslav M.

Translator, Twitter Webmaster, Data Researcher, Freelancer all th way

Ukraine - Tests: 12

Hi. I'm native Ukrainian and resident of Ukraine. Fluently Speak Ukrainian and Russian. Have great command of English. Little knowledge of Polish and Spanish languages. I'm able to perform English to Ukrainian+Russian translation with HIGH quality and asap. I had many experience of doing this kind of work with great feedback! I'm PC and internet savvy. Have basic knowledge of HTML and PHP5. Can easily handle with different kind of software and perform high quality job within deadlines. Great MS Office knowledge. Performing a lot of reasearch jobs. Performing Twitter Media Marketing and Media Marketing at other Social networks also. Basic SEO knowledge. Studying fast. Don't have bad habits. :) Responsible. Internet-connection speed = 5(download)/1(upload) (M/s). Have very strong PC. Able to communicate via: google talk Yahoo messenger skype Windows Live Messenger ICQ

Groups: oTranslators

$6.00 /hr
1,671 hours

Fernanda Maxwell

Fernanda Maxwell

Spanish-English- Spanish Professional Translator / Subs/ Editing

Chile - Tests: 8

For 10 years I have continued learning and improving my skills, working with different and various projects both in translation and customer service fields.After 8 years of working nonstop as a Customer Service executive, without leaving my translation work behind of course, I am currently seeking translation projects in order to dedicate myself 100% to my profession.I am fluent in Spanish and English.

Groups: oTranslators

$4.50 /hr
331 hours

Benny B.

Benny B. Agency Contractor

US EN/ITA/RO Literary, Legal, Technical Translation Exp.-Trados Expert

Romania - Tests: 13 - Portfolio: 5

I'm a native Italian and US English -speaking freelance translator with many years of experience in translating various types of documents (from contracts and legal documents to financial, medical or highly technical documents), with a quite extensive background in Legal and Commercial translation, but also in Medical, highly technical and telecom-related translation and in IT and Computers. I also have a quite extensive experience in translating and localizing software products and website (this also thanks to my understanding of language coding and to a certain background in programming). I'm also, usually, on 1st place in English to Italian and Italian to English translation tests. My professional aim is to be always the best at what I do, to continuously achieve new and more important goals every time, to find partners with whom I can open new collaborations based on reciprocal trust and on the will to improve ourselves. I also mention that I have no problems whatsoever doing overnight work, when needed. These are a few of my many professional accomplishments: Tens of millions of words translated in various domains, including, among the others: -2004 Translation from English to Romanian of the Book “Neurology” by Thomas P. Bleck -2005 Translation from English to Romanian of the Book “American Jewish Literature: An Anthology” -2005 Translation from English to Italian and Romanian of the website -2005 Translation from English to Romanian of website -2006-2007 Translation of many different types of manuals for important worldwide companies, like GENERAL ELECTRIC, ALPINE, CASAGRANDE, BRICOCENTER and FERRERO. - 2007-2015 Translation of documents and manuals made for important companies like BMC SOFTWARE (, MICROSOFT, VODAFONE ITALY, BANCO SANPAOLO, MEDIASET (, F.I.A.T. ( ), ALFA-ROMEO, FERRARI AUTOMOBILI S.p.A., FERRARI CORSE CLIENTI S.p.A., A.T.A.C. S.p.A. Rome, BABYLON Ltd. Other professional references, upon request.

Groups: oTranslators

$8.89 /hr
267 hours