Senior Telecommunications & Network Engineer – Installed and managed Avaya G3r/Avaya S8700/Avaya S8720,
Avaya S8300, Avaya Application Enablement Service (AES), Avaya Call Management Systems (CMS)
WAN/Architect Engineer – Installed and Managed Cisco Switches (3560/3750/3850/4500x/6500), Cisco Routers(7200/2600/2800/3800/3900/4000), Cisco Firewalls (ASA 5510/5520/ PIX/CX) Cisco Wireless Controllers (2500, 5500) and Lucent Packet Star (1000/1200,2300PSAX) responsibilities were to maintain, enhance and administer contact center systems (LAN/WAN/VoIP)ensuring maximum uptime and system availability to the business.
Telecoms/Network Engineer – Manage enterprise level VOIP network which includes, Avaya S8700/Avaya
S8800, Avaya S8300, Avaya Application Enablement Service (AES), Avaya Call
Management Systems (CMS)
Platforms, Session Initiation Protocol (SIP) trunking on Avaya
Avaya Modular Messaging.
Experience/Considerable working knowledge of Telephony applications/solutions (such as CTI protocols TSAPI, TAPI, JTAPI, etc.)
Experience/Considerable working knowledge of implementing and maintaining IP Phones and IP gateways (i.e. DHCP Scope Options, 802.1p/q, HTTP, TFTP, H.225, H.245, H.323, G.711, G.729, G.722, QoS, SIP)
Experience/Considerable working knowledge of configuring and maintaining multi-site IP PBX Infrastructures (i.e. Avaya Communication Managers/Aura in ESS and/or LSP, Aura/Modular Messaging, Avaya Application Enablement Service (AES), Call Accounting systems, Session Initiation Protocol (SIP) etc.)
Experience with supporting a large server environment with recent hands on experience. Experience with
Cisco VoIP, router/switch, VoIP, MPLS, BGP, Dark Fiber, Cisco routers, switches, firewalls, wireless AP
and Controllers, IOS, NXOS, Load balancers, WAN accelerators, Content filters.
• Hands on experience with Cisco switches (2960,3550,3560,3750,4500,6500) VLAN / Trunking /
Etherchannel / Spanning-tree setup, administration and troubleshooting in an enterprise environment.
• Hands on experience with Cisco routers (3600, 3700, 3800. 3900)
• Supported, administered and maintained network switching, routing and VoIP, QoS setup, in an
enterprise VoIP environment (SIP, H.323) infrastructure.
• Architect, implement and administer VoIP solutions that support and enhance business objectives.