Professional live chat, email and ticket support
Last active: 5 days ago
I am Maja, a freelancer based in Slovenia, Europe.
I have several years of customer service and technical support experience (including online, over the phone and in person). Throughout my employment I have used Zendesk, 1ShoppingCart and Bintegra CRM for different tasks ranging from live chat support, email support, to phone calls and ticket support.
I am also proficient in using Microsoft Word, Excel, Powerpoint and Microsoft Outlook online office suite.
I would describe myself as professional, kind, energetic but also meticulous and thorough. I am good at multi-tasking and managing multiple events. I learn quickly and am able to put the learned skills to use instantly.
I am also experienced in these fields:
- personal / virtual assistant, administration, data entry
- SEO, marketing
- web design, graphic design, UI/UX design (Adobe Illustrator, Photoshop)
I am looking forward to working together with you on your project.