Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: May 1, 2015
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  1. Joseph Spadaro

    Joseph Spadaro Agency Contractor

    Professional telemarketing services

    United States - Last active: 5 days ago - Tests: 3

    Providing my clients with personal service. Specializing in B2B campaigns with services such as: customer service, surveys, verification, support, sales, lead generation, appointment setting and more! Very knowledgeable of CRM systems, Excel and other MS products. Providing reporting to clients.

    Associated with: USA1

    $13.50 /hr
    560 hours
  2. Stephanie B.

    Stephanie B. Agency Contractor

    Expert Chargeback Specialist, Fraud Prevention,Customer Service, VA

    United States - Last active: 3 hours ago - Tests: 9 - Portfolio: 4

    Over the last 5 years, I have a wide range of experience in Chargebacks, Fraud Management, Virtual Assistant, Google Docs, Emailing, Supervisor, Web Researching, Dictation, Google Calendars, Appointment Setting, and Data Entry. I am seeking opportunities to utilize my skills for your company.

    Associated with: oDesk Payroll

    $17.78 /hr
    8,047 hours
  3. Swati Chourasia

    Swati Chourasia

    Human Resource

    Norway - Last active: 26 days ago - Tests: 5

    I have overall 1 year of experience in Human Resource function like As HR Generalist following were my roles and responsibility • Job Posting, Resume Sourcing and Recruitment • Posting Job advertisement on various job portals so as to attract fresh and experienced talents • Source resume from job portals like,, and LinkedIn • Employee orientation, Joining and Induction • Documentation and Background Verification • Performance Appraisal System and Improvement system • Training Coordinator • Policy development • Employee relations and Grievance Handling • Employee communication, Compensation and benefits administration • Exit Interviews 6 months of Experience as Appointment Setter As Appointment Setter I took care of following responsibilities:- • Created a contact database of HR of various companies. • Call these companies and invite them to conduct guest lectures and seminars. • Call HR of companies to conduct interview and conduct recruitment Strength I have excellent communication and Interpersonal skill, Excellent Domain (HR) knowledge. I am hardworking and meet deadlines MS Office Skills,Email handling , phone handling skills and virtual Assistance skills Education Graduation B.E (Computer Science) PGDM/MBA (HR) Accomplishments Best HR PGDM 2010-2012 (Indus Business School) Spot Award 2012 (Synechron Technology Pvt Ltd)

    $4.00 /hr
    0 hours
  4. Carla Delas Alas

    Carla Delas Alas

    Technical Support Representative/Appointment Setter

    Philippines - Last active: 1 month ago

    I am a professional 2nd level technical support representative with a tenure experience in TELCO industry. Client satisfaction and quality work are my top priorities. • Capable to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; • Equally successful in both team and self-directed settings • Effective in communicating, adjusting and executing skills to accomplish the objective • Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization. • Received compliments and consistent record of exceeding customer expectations over the years for showing excellent patience and a positive attitude • Dependable about case ownership and sense of responsibility • Capable to adapt in a fast-paced environment • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and POTS lines. • Capable to research required information using available resources; • Follow standard processes and procedures; • Identify and escalate priority issues per Client specifications; • Organize ideas and communicate oral messages appropriate to listeners and situations; • Follow up and make scheduled call backs to customers where necessary; • Stay current with system information, changes and updates • I am hardworking and a fast learner with good communication skills • I work quickly and efficiently, with an eye toward Client’s expectation • Exemplary Attendance and Punctuality

    $10.00 /hr
    9 hours
  5. Ralphie Brent Mendoza

    Ralphie Brent Mendoza

    Customer Service/Technical & Helpdesk Support/Data Entry Professional

    Philippines - Last active: 1 month ago - Tests: 7

    Over the last 8 years, I have developed myself as an excellent individual who provides support for both customer service and technical aspects. I have also recently ventured in the marketing side of things which was my from my last job. I also excel in terms of telemarketing/sales and is most of the time a part of the top sellers within the programs I have joined.

    $3.50 /hr
    3 hours
  6. Oliver E.

    Oliver E.

    Advanced Customer Service Rep / Supervisor/BPO Manager

    Philippines - Last active: 25 days ago - Tests: 2

    Please click this link and It will redirect you my Application Requirements Folder: (RESUME, VOICE RECORDING, CERTIFICATES to prove my excellency) I am confident with my abilities to demonstrate a world class service with my qualifications : > 7 years of Call Center Experience. > Expertise in Customer Service handling general inquiry, billing disputes and payments, > Specialist in Technical Support catering to customers with complaints and troubleshooting concerns. > Exceptional achiever in Sales of Products and Services in generating excellent sales figures and meeting requirements. > Knowledgeable in Windows applications, Google+ applications, CRM and Etc. > Reliable, highly self-motivated to get an effective results, accurate and orderly with my work. I am bound to deliver exceptional service to drive a mutual satisfaction between any industry. >Supervising team

    $6.00 /hr
    3 hours
  7. Ritchie L.

    Ritchie L.

    B2B Sales Prospecting Executive and Web Researcher/Lead generation

    Philippines - Last active: 1 month ago - Tests: 1 - Portfolio: 2

    I have worked for a client and was assigned to look for the right candidates who will turn to us when they are looking to expand their pipeline and increase sales. As a researcher, I provide accuracy and quality procedure to ensure to get only the best to meet the client's expectations. My task includes: Gathering leads from linkedin, craigslist, related websites, etc. Prospecting possible clients for business proposal Extracting email addresses Email marketing Generating leads for cold and warm calls I am also an experienced agent doing Outbound Calls like Appointment Setting, Sales (Telephone service provider, solar energy, etc.) Fundraising for almost 2 years now.

    $3.33 /hr
    0 hours
  8. Brittney Howes

    Brittney Howes

    Telemarketing Expert, Remote Data assistant

    United States - Last active: 1 month ago - Tests: 9 - Portfolio: 1

    To secure a challenging position within a flourishing environment, which allows me to utilize my skills and experience, while providing me with an opportunity to learn and grow. I have worked in a call center making sales for Comcast cable, American Water, Dominion Gas, and Number One Life Insurance. I also did data entry, billing, and order processing. I have excellent written and verbal English skills, I am very friendly, energetic, and enthusiastic.

    $11.11 /hr
    8 hours
  9. Ma christina b L.

    Ma christina b L.

    Virtual Assistant, Research and Data Expert, Quality Analyst

    Philippines - Last active: 2 months ago - Tests: 2

    I am dedicated, keen to detail and results-oriented kind of worker. I can definitely work with minimum supervision. My 3 Keys to Success - ACCURACY, TIMELINESS, and ENGAGEMENT. Every task or project should be accomplished with all these 3, and that is what I ensure in the service I deliver. Computer Science Degree Holder 9 yrs in the BPO industry Experience in email/voice/backoffice support (technical support/customer service)

    $4.00 /hr
    2 hours