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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Julius D.

Julius D.

Email and Chat Support Agent

Philippines - Tests: 13

An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

100% Job Success
$5.56 /hr
5,413 hours

Eleonor Quinit

Eleonor Quinit

Email Support, Chat Support, Data Entry, Content Moderator

Philippines - Tests: 2

I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

100% Job Success
$5.00 /hr
4,088 hours

Nessa Joan Gundayao

Nessa Joan Gundayao

Nessa Joan Gundayao - Virtual Assistant, Email and Chat Support Agent

Philippines - Tests: 3 - Portfolio: 2

Hello, my name is Nessa and I have been on Upwork (formerly oDesk) for more than 4 years now mainly as an all-around virtual assistant. My skills are, but not limited to data entry, researching, email handling, chat support, order processing, and basic photo editing.

100% Job Success
$3.33 /hr
11,094 hours

Mylene Cardenal

Mylene Cardenal Agency Contractor

Expert Freelance Technical Chat and Email Support Representative

Philippines - Tests: 9 - Portfolio: 4

I have worked as a technical customer support for internet service. I handled email and chat accounts doing technical support, do some billing explanations, and appointment setting/truck order/service order. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

Associated with: Your Go-To Team

100% Job Success
$7.78 /hr
7,539 hours

Kimberly Cris Senedo

Kimberly Cris Senedo

Email/Chat Customer Support

Philippines - Tests: 3 - Portfolio: 3

My goal working for a company is to be an outsourced customer support. After being hired, I make it a point to research the industry or product I'm assigned to. So, when I communicate with your customers, they'll feel like I have been with the company since it started. I believe that my ability to solve a customer's issue directly reflects your image to the public. When you hire me, you will be confident that customer service issues are being handled the very best they could be. I have a 5-year experience with phone, email and chat customer service altogether. I've been with different types of industries - travel and hospitality, billing and payment, and retail. I've handled basic and complex issues using different platforms - RingCentral, LiveAgent, Freshdesk and Zendesk. Thank you for taking the time to read my profile and contacting me. I am positive that we will enjoy working together.

100% Job Success
$3.33 /hr
2,845 hours

Mark Senatin Jr.

Mark Senatin Jr.

Email and Chat Support Specialist

Philippines - Tests: 3

I have been working as a Customer Service Representative for more than 5 years. I have worked as an Email and Chat Support for a computer company and a website similar to oDesk. I have my fair share of experience in handling voice accounts, but I am more adept in handling non-voice. The skills I have learned from these experience made me a reliable and independent employee. Having said this, I can work with less supervision and guarantee a great result for the job you will be assigning. If you want to hire someone you can trust, hire me.

$5.56 /hr
41 hours

Lian Jane Abadia

Lian Jane Abadia Agency Contractor

Administrative Support | Chat/Email Support | Telemarketing | SMM

Philippines - Tests: 8

Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

Associated with: Online Freelancing Solutions

100% Job Success
$6.67 /hr
6,494 hours

Roselle H.

Roselle H. Agency Contractor

Customer Service / Email Support / Chat Support / Transcriptionist

Philippines - Tests: 4

I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

Associated with: RCH Solutions

100% Job Success
$11.11 /hr
14,544 hours