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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Marybelle Joy Escuadro

    Marybelle Joy Escuadro Agency Contractor

    Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    Philippines - Last active: 9 hours ago - Tests: 10 - Portfolio: 2

    A dedicate person with 4 years of experience in the call center industry. I do phones calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.

    Associated with: F.I.R.M Solutions

    $5.56 /hr
    7,236 hours
    4.86
  2. Orchille G.

    Orchille G. Agency Contractor

    IT Support

    New Zealand - Last active: 1 day ago - Tests: 1 - Portfolio: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    4,989 hours
    5.00
  3. Mylene Cardenal

    Mylene Cardenal Agency Contractor

    Expert Freelance Technical Chat and Email Support Representative

    Philippines - Last active: 1 month ago - Tests: 9 - Portfolio: 4

    I have worked as a technical customer support for internet service. I handled email and chat accounts doing technical support, do some billing explanations, and appointment setting/truck order/service order. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

    Associated with: Your Go-To Team

    $7.78 /hr
    7,539 hours
    5.00
  4. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Last active: 9 hours ago - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    4,883 hours
    5.00
  5. Everette Roxas

    Everette Roxas

    Email and Chat Support, Photoshop

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 6

    I am professional and skilled in handling customer service and administrative tasks. With my two years of experience, I do my best to provide customer satisfaction. I receive calls and emails from customers who have issues about their billing and account. I have experience using Freshdesk, Zendesk, WHMCS and other CRM softwares. I'm familiar with Google docs, Microsoft word, Microsoft excel and Photoshop, I can type 40-45 wpm.

    $4.44 /hr
    3,830 hours
    4.99
  6. Geonard Fernandez

    Geonard Fernandez

    Owl Guy- ISP Tech Support/ Chat support/

    Philippines - Last active: 28 days ago - Tests: 1

    I am Geonard Fernandez willing to work and experience on online career. I believe that my strong Customer Service and technical experience will make me a very competitive candidate for any job available. The key strengths that I possess for success in this position include: I strive for continued excellence I provide exceptional contributions to customer service for all customers I am flexible in relating with different people. I am open to any working schedule. I also have experience in learning and excelling at new technologies as needed.

    $3.33 /hr
    0 hours
    5.00
  7. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 9 hours ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    14,169 hours
    5.00
  8. Vipul Pradhan

    Vipul Pradhan

    Customer Support - Chat / Email / Ticket Support - Technical Support

    India - Last active: 1 day ago - Tests: 7 - Portfolio: 13

    Excellent verbal & written English. Unique combination of skill-sets. Fast learner. Virtualization. VirtualBox. Mailserver setup. Translation (English, Marathi, Hindi & Gujarati). Basic WordPress setup; password recovery & MU setup. Basic Joomla setup & password recovery. Data entry. Video editor. Audio editor. Photo editor. Vector tracing. Map creation. Visualizer. Trainer. Documentation. I have practiced all skills that are in my profile. My best skills: 1. Troubleshooting of problems with computer hardware & networking: I am comfortable using Windows and Linux both as a desktop operating system as well as a troubleshooting tool. I can troubleshoot and resolve virus & spyware related problems; plus a lot of other issues that are related to hardware & software. 2. Video Editing: I do wedding videos. Where I tend to use effects and tricks suitable for weddings. Some of the skills involved are Adding music; Retaining original sound; Enhancing original sound and making it suitable to listen; Add/create titles with effects using AfterEffects; Making slideshows from pictures and videos; Making DVDs with customized menus; and many more. 3. Photo Editing: Again, though I primarily do wedding pictures, I have skills like Removing background; Adding custom background; Make-up effects for faces; Color correction; Black&White to Color; and other relevant things. 4. Typing, Documentation & Translation: I have been an expert in Microsoft Word and also have worked with Adobe InDesign. I can do all tasks that you could do in Microsoft Word for a good formatting. InDesign has more options for flexibility when preparing documents such as portfolios, manuals, brochures, etc. I also do translation (English, Hindi, Gujarati). See my portfolio for examples. 5. Vector Graphics: I have been using Adobe Illustrator since quite some time now. I am learning to achieve expertise in it, so I often use the Internet to learn whenever I am stuck. Being a fast learner enables me to learn things fast as well as also add my own ideas.

    $10.00 /hr
    4,477 hours
    4.76
  9. Denis M.

    Denis M.

    Live Chat Support, Email Support, Social Customer Support

    Ukraine - Last active: 1 day ago - Tests: 8 - Portfolio: 1

    I have 3 years of experience in Customers Support Service. I like to communicate with people, and it's easy for me to make decisions and find solution in different situations. Good skills in English. Excellent knowledge of Russian and Ukrainian. The main word which describes me is "creative". Creation for me is not just a funny hobby - it's the style of my life. So, I do need the work which requires the personality of a man who does this work. I am responsible and enthusiastic person, who has good communication skills, manners, and urge to work. I'm from Eastern Ukraine, so I have two native languages: Russian and Ukrainian.

    Groups: Pro Customer Service

    $7.78 /hr
    2,001 hours
    5.00
  10. Vickie C.

    Vickie C.

    Professional Chat, Email, Customer and Administrative Support

    United States - Last active: 14 days ago - Tests: 9

    Reliable, efficient, customer-oriented and seeking challenging, long-term opportunities. I'm comfortable working in a variety of online customer support and administrative positions. I am currently interested in online chat, email, sales/service roles, or customer care and/or support positions (non-phone only). PLEASE NOTE: I currently own and love three dogs who aren't always professional or quiet during my workday. If occasional barking is not a problem, I will consider any offer. Thank you for checking out my profile, cheers!

    $16.67 /hr
    106 hours
    4.73