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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. mary grace torio

    mary grace torio Agency Contractor

    Live Chat Support Representative / passionate writer

    Philippines - Last active: 11 days ago - Tests: 5 - Portfolio: 1

    Me and my agency's goal is to help improve the website support services of our clients by delivering real time live support chat for websites and watching over their website 24/7. As for article writing, high quality articles that is consistent with the deadline had been and will always be my goal. I take pride in my work and what my agency do, in the end, we always hope that we will be able to contribute to each of our employer's success.

    Associated with: Chatsmith Online Services

    $5.56 /hr
    10,015 hours
    4.94
  2. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Last active: 3 hours ago - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,695 hours
    4.99
  3. Orchille G.

    Orchille G. Agency Contractor

    IT Support

    New Zealand - Last active: 1 day ago - Tests: 2

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    4,950 hours
    5.00
  4. Mylene Cardenal

    Mylene Cardenal Agency Contractor

    Expert Freelance Technical Chat and Email Support Representative

    Philippines - Last active: 1 month ago - Tests: 9 - Portfolio: 4

    I have worked as a technical customer support for internet service. I handled email and chat accounts doing technical support, do some billing explanations, and appointment setting/truck order/service order. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

    Associated with: Your Go-To Team

    $7.78 /hr
    7,539 hours
    5.00
  5. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Last active: 3 hours ago - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    4,844 hours
    5.00
  6. Everette Roxas

    Everette Roxas

    Email and Chat Support, Photoshop

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 6

    I am professional and skilled in handling customer service and administrative tasks. With my two years of experience, I do my best to provide customer satisfaction. I receive calls and emails from customers who have issues about their billing and account. I have experience using Freshdesk, Zendesk, WHMCS and other CRM softwares. I'm familiar with Google docs, Microsoft word, Microsoft excel and Photoshop, I can type 40-45 wpm.

    $4.44 /hr
    3,797 hours
    4.99
  7. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Last active: 5 days ago - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    6,120 hours
    4.71
  8. Roselle H.

    Roselle H. Agency Contractor

    Customer Service / Email Support / Chat Support / Transcriptionist

    Philippines - Last active: 3 hours ago - Tests: 4

    I have been part of the call center industry for more than 10 years. I started doing administrative work which later lead to being part of operations as quality associate, quality supervisor and after a few years, Quality Manager. The experience not only enhanced my communication and written skills, but my leadership skills as well. I have been given the privilege to be part of a pioneer team from where I have been exposed to the tools and processes needed in starting up a call center account. The knowledge and experience I gained have been very helpful in making sure I only provide excellent client experience to current and future clients.

    Associated with: RCH Solutions

    $11.11 /hr
    14,146 hours
    5.00
  9. Denis M.

    Denis M.

    Live Chat Support, Email Support, Social Customer Support

    Ukraine - Last active: 1 day ago - Tests: 8 - Portfolio: 1

    I have 3 years of experience in Customers Support Service. I like to communicate with people, and it's easy for me to make decisions and find solution in different situations. Good skills in English. Excellent knowledge of Russian and Ukrainian. The main word which describes me is "creative". Creation for me is not just a funny hobby - it's the style of my life. So, I do need the work which requires the personality of a man who does this work. I am responsible and enthusiastic person, who has good communication skills, manners, and urge to work. I'm from Eastern Ukraine, so I have two native languages: Russian and Ukrainian.

    Groups: Pro Customer Service

    $7.78 /hr
    1,979 hours
    5.00