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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    5,126 hours
    5.00
  2. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  3. Laarni Lou M. Privado

    Laarni Lou M. Privado Agency Contractor

    Expert Live Chat and Email Support

    Philippines - Tests: 7

    Trustworthy, dependable, and a driven person who loves helping people. My main objective is to give satisfaction, but leave the customer delighted with the service I provided. I can work well with a team or as an individual. I've been in the customer service industry ever since I graduated from college, and found that this is my passion. My skills includes: - Customer Support - Email handling - Ticketing - Live chat support - Data Entry - Zendesk

    Associated with: Fajumaro Inc.

    $7.00 /hr
    3,870 hours
    5.00
  4. mary grace torio

    mary grace torio Agency Contractor

    Live Chat Support Representative / passionate writer

    Philippines - Tests: 5 - Portfolio: 1

    Me and my agency's goal is to help improve the website support services of our clients by delivering real time live support chat for websites and watching over their website 24/7. As for article writing, high quality articles that is consistent with the deadline had been and will always be my goal. I take pride in my work and what my agency do, in the end, we always hope that we will be able to contribute to each of our employer's success.

    Associated with: Chatsmith Online Services

    $5.56 /hr
    10,015 hours
    4.94
  5. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,871 hours
    4.99
  6. Marybelle Joy Escuadro

    Marybelle Joy Escuadro Agency Contractor

    Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    Philippines - Tests: 10 - Portfolio: 2

    A dedicate person with 4 years of experience in the call center industry. I do phones calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.

    Associated with: F.I.R.M Solutions

    $5.56 /hr
    7,585 hours
    4.86
  7. Orchille G.

    Orchille G. Agency Contractor

    Technical Support

    New Zealand - Tests: 1

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    5,202 hours
    5.00
  8. Mylene Cardenal

    Mylene Cardenal Agency Contractor

    Expert Freelance Technical Chat and Email Support Representative

    Philippines - Tests: 9 - Portfolio: 4

    I have worked as a technical customer support for internet service. I handled email and chat accounts doing technical support, do some billing explanations, and appointment setting/truck order/service order. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

    Associated with: Your Go-To Team

    $7.78 /hr
    7,539 hours
    5.00
  9. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    6,306 hours
    4.71