Get Your Cold Calling Project Started Today!

Post your cold calling project on Upwork and hire talented and polite outbound call center agents to cold call businesses or prospective customers and help generate quality sales leads or schedule appointments. These experienced freelancers will use effective cold calling techniques and strategies, and may even provide their own successful cold calling scripts. They can also arrange sit-down meetings with your company’s salespeople, write new cold calling scripts—or optimize your existing ones—and manage your cold calling software.

Cold calling is a marketing process in which a sales representative contacts potential customers who don’t have an existing relationship with the business using telephone calls, email messages or social network connections. On Upwork, the world’s largest online workplace, you will find friendly cold callers—with excellent communication skills and experience making cold calls—who can send bulk email messages, connect with potential customers through social media networks, or conduct B2C and B2B cold calls on your behalf.

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Cold calling Job Cost Overview

Typical total cost of Upwork Cold calling projects based on completed and fixed-price jobs.

Upwork Cold calling Jobs Completed Quarterly

On average, 686 Cold calling projects are completed every quarter on Upwork.


Time to Complete Upwork Cold calling Jobs

Time needed to complete a Cold calling project on Upwork.

Average Cold calling Freelancer Feedback Score

Cold calling Upwork freelancers typically receive a client rating of 4.28.

Last updated: October 1, 2015
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Touhidur R.

Touhidur R.

Telemarketing, Cold calling, Appointment setting,Customer Service.VA

Bangladesh - Tests: 2 - Portfolio: 3

Working over 6 years, started in call center industry back in 2008 then back in 2012 started working in "Upwork", since then I am working successfully. Now I have developed my English, I believe you will be satisfy with accent too. I am dedicated and professional person since this what I do full time now. Beside my work, I am doing my MBA. Looking forward to talk to you. Thanks.

94% Job Success
$8.78 /hr
4,915 hours

Bret Jackson

Bret Jackson Agency Contractor

Telemarketing & Appointment Setting Expert, Cold-Calling Specialist

Philippines - Tests: 7 - Portfolio: 2

Very passionate about creating a world-class experience that serves the customers complete needs for global clients that they can fully utilize. I'm an excellent communicator with extensive customer service and support provided, a sales background and the ability to effectively listen carefully and learning from customers and co-workers alike. I know how to get things done while working with a wide variety of personalities and perspectives. My Past Responsibilities have diligently entailed, but not limited to, the following: - Collaborating effectively with product managers, customers, co-workers and e-staff - Helped wherever there was a need or a gap to be filled - Helped develop flexible ideas, plans and scripts to ensure a simple and consistent marketing and sales end result - Believe in white-glove treatment Before, During and After the lead becomes a Client - Discerned between solutions that provide real customer value, and ones that don’t - Helped colleagues succeed -- we’re all in this together! Skills - Over a Quarter century of cold calling and face to face sales - Deep experience in expert sales, telemarketing and appointment setting - Natural leader, strong communicator, and insightful - Proven experience connecting product goals to business goals - Strong background in gathering complex business requirements and translating these into effective tools and communicating and presenting these results to customers - Keen diplomacy aptitude based on listening, negotiating and collaborating within a broad team of strong personalities - Entrepreneurial spirit and excitement around shaping the strategic thought of the company - Spoken with a Neutral, non accent English Personality Characteristics - thoughtful - humble & open-minded - supportive - flexible - inspiring Working at oDesk We love the way we work. Why? It could be the excitement of being part of the world’s largest online workplace. Or the satisfaction of helping businesses of all stripes succeed while creating new opportunities for clients and customers across the globe. Or maybe it’s quite frankly, working-from-home. Whatever it is, I have been blessed to attract talent in the industry. I am big enough to feel supported and stable...and small enough to work nimbly and effectively. My vibe is open and egalitarian (no matter whom I am rubbing shoulders with today) with an emphasis on results. Ready to tackle challenges, work with a top-notch team, and change the world! Send your info today so we can classify and evaluate our chemistry together and move forward together positively. Respectfully yours, Bret Alan Jackson Skype ID: bretalanjackson Bus: +63 35 424 8243 iPhone +63 915 839 5662

Associated with: Dynamic Exception Agency

80% Job Success
$27.78 /hr
1,127 hours

Marilyn Pineda

Marilyn Pineda Agency Contractor

B2B, Telesales, Cold Calling, Appointment Setting, Lead Generation

Philippines - Tests: 2

I worked in the call center industry for more than 7 years and continues to be on this line of job. I'm the kind of person who works with less supervision, hard worker, trustworthy and works extra mile for my clients. Provides good service and an asset to the company.

Associated with: VWP Manpower Agency

$7.00 /hr
1,078 hours

Virginia Ippolito

Virginia Ippolito

Customer Service Specialist / Technical Support Representative

Italy - Tests: 7

I have several years of diversified customer service experience, and have constantly achieved customer satisfaction as well as met or surpassed company expectations. I am able to provide information in response to inquiries about products and services and to handle and resolve complaints. I can also assist in sales, perform clerical tasks and provide technical support. I am proficient with Microsoft Word, Excel, and Power Point. I have used many other types of software, both computer and web-based. I am comfortable both with the technology I know and with learning new programs. I am a native Italian speaker and I am fluent in written and spoken English. Over the years, I have developed a great customer orientation and excellent communication skills. I am highly motivated, flexible, reliable and can work independently or as part of a team.

Groups: Pro Customer Service

100% Job Success
$10.00 /hr
46 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,128 hours

Christopher Joseph

Christopher Joseph

Lead Generation /Appointment Setting / Survey / Cold Calling/ VOIP

Pakistan - Tests: 5 - Portfolio: 7

An extrovert person seeking to obtain a mid-career level, permanent position in an organization in which I can contribute my skills and experience and which offers opportunities for growth and unlimited income potential. I have been in this call center field from the last 5 years. I combine the technology and platform along with solid execution solutions and expertise to successfully deliver BPO Solutions to the clients in various locations through out the world.My basic expertise are Lead Generation, Telemarketing sales, appointment setting,inbound and outbound support and surveys. Looking for a long term business with the everyone who is reading this.

$4.44 /hr
2 hours

Csovil M.

Csovil M. Agency Contractor

Sales/Appointment Setter/Lead Generation/Phone Support/Cold Calling

Philippines - Tests: 8 - Portfolio: 11

My objectives are to build an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. I commit to build a strategic relationship/partnership with the clients and its customers by solving problems creatively, using tact and diplomacy to find common ground and achieve win-win outcomes.

Associated with: Effective Freelance Solution, JobHub

80% Job Success
$13.33 /hr
3,523 hours

Monette Camacho

Monette Camacho

INBOUND/OUTBOUND Telemarketer/Customer/Email/Chat Support/Data Entry

Philippines - Tests: 1 - Portfolio: 3

To join a work team and a company that supports me in my personal development, with the use of the knowledge acquired during my professional experiences. For over five years, I have worked in a Call Center Industry and in a Business Process Outsourcing Companies. Quality work and client satisfaction are my top priorities.

100% Job Success
$10.00 /hr
6,662 hours

Carolina S.

Carolina S.

Administrative Assistant/ Customer Service Rep.

United States - Tests: 5

Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

98% Job Success
$16.67 /hr
3,583 hours

Jean Paul Paredes

Jean Paul Paredes

Tech Support,Real-Estate VA,Excel Macro Programmer

Philippines - Tests: 2 - Portfolio: 14

In the past few employers I have locally and on oDesk, my clients have always been very satisfied with my performance, initiative, practicality, problem solving skills, multi-skills, loyalty, and ability to adapt to new roles and skills in a short period of time. I love troubleshooting as well as making solutions for better, more efficient data processing. Skills includes Technical Support, Visual Basic Programming, HTA/HTML, Administrative Support, advertising website maintenance and updating, Excel Automation/Macro Programming, Print/Graphics Design, Data Mining/Research, Client Mail Setup, Database Administration, CPanel and Domain Management, Free Website Hosting, Google Docs/Form, Fusiontables and Zendesk. Experiences: - Visual Basic Programmer (VBA/VBS). Working as freelance programmer providing applications to local clients for better and faster data processing - 4 years as Computer layout Artist/Designer at a local printing press designing calling cards, book covers, flyers, leaflets, streamers, banners, soap box and more, then printing the designs to large format printers and machines or forwarding the designs (with print and crop marks) to the imaging department for printing. - 2 years as Computer Graphics Artist/Designer at an advertising company taking pictures of food products, burgers, drinks, breads and other store items and designing posters, streamers, flyers, fast food menu - 3 years as Call Center Technical Support Representative handling technical and partly billing calls for U.S. customers. Troubleshooting internet, Voip phones, and IPTV issues and logging each interaction to CRM - 9 months as Data Analyst responsible for making weekly seat plan for each teams on a 3-floor call center building. Creating Excel reports from data collected from other departments. Making sure stations are ready and working. Creating and maintaining Excel Macros particularly the macro that assigns seats to each agents/teams on the floor. - 3 months working as Technical Support Representative for a Canadian Web Hosting Company helping customers with their issues like navigating CPanel or PLESK, troubleshooting issues that makes website inaccessible. - Online Admin or Virtual Assistant for an online store that sells T-shirts. Contributing in T-shirt designs and editing, uploading and managing online store ads. - Customer Service Representative for Online PC Solutions receiving calls from customers needing help with computer issues like removing viruses and spyware then connecting a technician to the customer's computer to start the troubleshooting. - 9 months as Liason Apprentice/Admin Assistant for a Home Tending Company/Real Estate updating online ads, posting to Craigslist, Postelts and other real estate websites. - Data Encoder and Keyword researcher assistant searching for manufacturers of a product and retrieving their information into a spreadsheet. - Ebook Proof Reading formatting Word documents sent by writers and removing/correcting highlighted spelling issues then formatting /preparing the doc for conversion to Ebook. - Admin Assistant/IT/Dispatch Control/Transportation Services managing and monitoring daily dispatches and appointments, reminding freelance drivers of appointments, calculating fees/charges per miles, updating the tracking and monitoring page. - Real Estate Excel Macro Programmer creating Excel macro programs for various data processes making fast, accurate, and convenient solutions. - Zendesk Ticket Support responding to customer issues sent through Zendesk ticketing and troubleshooting/reproducing reported bugs. Community administrator. - PHP/MySQL Database Programmer (Beginner/Hosting Websites) creating simple websites for clients Skills: - Technical Troubleshooting, Setting up Outlook and other Client Mails - Creating/developing application software using Visual Basic - Designing advertising materials such as posters, brochure, soap boxes, food boxes, streamers, banners through Adobe Photoshop, Illustrator, or Indesign. - Creating Excel/Outlook macro programs for better data processing. - Creating HTA/HTML applications for data encoding tasks. - Zendesk, Google for Small Business, Google Drive, Google Docs, Google Calendar, Excel - Basic PHP and MySQL - Autoit Programming IP Phone: Cisco SPA 303 IP PHONE

100% Job Success
$5.56 /hr
12,513 hours