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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Jewel Dawn Barroga

    Jewel Dawn Barroga

    Experienced Customer Service Representative

    Philippines - Last active: 2 days ago - Tests: 7

    Providing quality service is what I always aim for, that's why I make sure that I do my job well, more than what is expected of me by the client and by the customers. I make sure not to waste your time, if there is something that I am not familiar with, I am willing to learn and I am open to changes, I learned these from my five-year experience in the call center industry. As what they say, "only change is constant", one has to be able to cope with the pace and work with it. It's always good to challenge oneself and get out of the comfort zone to be able to broaden knowledge, apply it and be more productive.

    $3.50 /hr
    2,125 hours
    5.00
  2. Maria Pagida

    Maria Pagida

    Admin Support, Photoshop Expert, Customer Service

    Greece - Last active: 1 day ago - Portfolio: 1

    I have intensive computer knowledge regarding both software and hardware applications. I can complete any line of work given to me. I am fluent in Greek, English, French, and also hold an adequate command of both Russian and Spanish languages. Having worked at a managerial role for 5 consecutive seasons, has also provided me with excellent customer relations and social skills. I feel my work ethic, motivation, prior work experience, and ability for thriving under intense pressure, coupled with my language, computer, and social skills makes you want to hire me!

    $13.00 /hr
    6 hours
    5.00
  3. Jeneva Gracia A. Bolos

    Jeneva Gracia A. Bolos

    Customer Service

    Philippines - Last active: 11 hours ago - Tests: 3 - Portfolio: 1

    To be a part of a dynamic organization where I could put to use my skills; I have been part of a call center industry for over five years with three (3) different positions. I started as a Customer service agent to a Licensed Debt collector then got promoted to a Quality Auditor to a Quality coach. I would also like to be part of an organization which will help me develop my potentials and enhance my knowledge.

    $5.00 /hr
    870 hours
    5.00
  4. Joanna Macasinag

    Joanna Macasinag

    Customer Service

    United States - Last active: 12 days ago - Tests: 3 - Portfolio: 1

    Experience in customer service industry. Fluent in English and Filipino. Knowledgeable in MICROSOFT WORD, EXCEL, and POWERPOINT. Interests: Surfing the net, writing, reading, and entertainment. People-oriented, quality-oriented, hardworking, determined, and open-minded.

    $8.89 /hr
    760 hours
    5.00
  5. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Last active: 1 day ago - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    474 hours
    5.00
  6. Angelo Q.

    Angelo Q.

    Professional Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 6

    Over the last 4 years of working as a Customer Service Representative, I have developed skills for Customer Relations (Providing solution to the problems of customers on the telephone call, Attending to calls and performing call follow up for the customers) and Data Entry Skills (typing .pdf documents to Word and typing customer information and customer registration over a website). My core competency lies on my in depth Communication skills, and I am seeking opportunities to where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image. Not only do I have Good Communication skills, I am also knowledgeable in Windows XP, MS Office, Several internet browsers (IE, Mozilla Firefox, Safari, Google Chrome, Opera). I'm proficient in English, Filipino, Basic Nihongo and French

    $5.56 /hr
    8,476 hours
    5.00
  7. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Last active: 11 hours ago - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,050 hours
    5.00
  8. Vidka S.

    Vidka S.

    Customer service / Translations

    Bulgaria - Last active: 1 day ago - Tests: 9

    I can offer help and support in the areas of supply chain,customer services, purchasing and all sort of administrative support. I provide translations from English into Bulgarian and vice versa. Besides fluent command of English language, I also have some knowledge of German language. I am creative,skillful and work devoted ! My experience in supply chain and customer services area includes practice over 15 years in distinguished international companies, where I have worked in a multicultural atmosphere and have proved to be diligent, result oriented and proactive. My translation work covers topics such as: technical documentation, industrial manufacturing, administrative documentation, as well as all kind of general texts. I do also have experience in teaching English to small kids and adults. I am sure to provide excellent work and adhere to deadlines.

    Groups: Pro Customer Service

    $8.00 /hr
    30 hours
    4.99
  9. Cheryl H.

    Cheryl H. Agency Contractor

    Executive Level Customer Service

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    I enjoy detailed work that challenges me daily. I have call center/customer service and data entry experience. Recently I have been a remote Administrative Assistance for a therapist office handling appointments, insurance, emails, invoicing and more. For the last tax season I also handled online forum posts and internal chat providing support to a team of agents. I am looking for a team that I can join and grow with in a long term position! Feel free to ask any questions, request a resume, or references. Thank you! Cheryl Hendley

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $14.00 /hr
    720 hours
    5.00