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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 697 Customer support projects are completed every quarter on Upwork.

697

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: August 1, 2015
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  1. Mariana V.

    Mariana V. Agency Contractor

    Customer support, translation, data entry

    Romania - Last active: 5 hours ago - Tests: 5

    I am a native Romanian and Hungarian speaker with over 10 years of French language studies, and 7 years English language studies. I have basic knowledge of Italian language as well. For the last 8 years I have been in a leading position of a Romanian company specialized in women's fashion items production and sales. Experienced multilingual speaker and writer ( English, French, Romanian and Hungarian), also experienced in project management and technical support, basic knowledge of accounting.

    Associated with: Inga, Bighi Staffing

    $11.11 /hr
    4,235 hours
    5.00
  2. Lexzelle N.

    Lexzelle N.

    Excellent Customer Service Representative (Email/Chat Support)

    Philippines - Last active: 5 hours ago - Tests: 2

    If you are looking for an expert Chat/Email Support representative, you can definitely count on me.. I have worked with one of the top call centers (BPO) in the Philippines for which the client is an international (U.S) cable company (Comcast). Work Experience: - Customer service rep (Chat/Email) - Team Leader - Data Entry - Troubleshooting - Account registration / Password resets - Billing - Upgrade / downgrade services - Process order and shipment - Process online payment - Schedule appointment - Retention Qualities: ***Proficient in English ***Reliable ***Dedicated to work ***values Integrity ***has fast and reliable internet connection at home ***40-45 wpm typing speed with 98 - 100% accuracy ***Adheres to agreed schedule

    $9.44 /hr
    4,278 hours
    5.00
  3. Tejashree N.

    Tejashree N.

    VA, HR, QA, and Customer Support Professional

    India - Last active: 3 days ago - Tests: 5 - Portfolio: 5

    I hold a Post Graduate Degree in Business Administration and have an overall experience of 11 years working with clients, virtual teams, recruitment firms, and individual candidates. I have worked with a dedicated client of a Leading Internet Services Company as a Virtual Assistant for 5 years where my roles and responsibilities include but not limited to customer support, executive assistance, content writing, data entry, human resource management, and quality assurance. I can work 8-10 hours per day, and I am available on Skype during work hours. I can comfortably contribute my services for 40-50 hours per week. My capabilities include excellent communication and analytical skills, fast typing, self-learning, good listening, ability to motivate, work as an individual and as a team player. Whatever you require, my job is not finished until you are 100% satisfied.

    $10.00 /hr
    43 hours
    5.00
  4. Pratima Moray

    Pratima Moray

    Expert:Virtual Assistant;Hiring/Customer Support;Project Management

    India - Last active: 09/01/2013 - Tests: 16

    Excellence in the fields of virtual assistance, Recruitment/HR services,collections, customer support, data/payment processing, and project management. Have more than 5 yrs experience in team handling in the above work areas with expertise in data analysis, dispute resolution, escalation handling and publishing of all relevant reports.Have undergone six sigma green belt training and am currently working on project for certification.

    $6.67 /hr
    1,396 hours
    4.91
  5. Pauline abegail P.

    Pauline abegail P. Agency Contractor

    Excellent Customer & Technical Support Rep Administrative Assistant

    Singapore - Last active: 11/28/2014 - Tests: 12

    I have good interpersonal and organizational skills with the ability to communicate effectively with people in all levels within and outside the organization. Over the last 6 years in call center industry I met and deal with people almost all over the world. I have excellent verbal and writing skills. My objective is to help my clients meet their creative objectives relying on my marketing experience on time.

    Associated with: Golden Griff Contact Solutions

    $7.30 /hr
    4,212 hours
    4.92
  6. Divina M.

    Divina M.

    Customer Service/Phone support/ Marketing Online/ Data entry

    Philippines - Last active: 28 days ago - Tests: 4 - Portfolio: 1

    I am an experienced Customer Service / Sales Representative who has worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio hardware as well as subscriptions. Through it, I have already developed a sense of being able to work both under pressure as well as with minimal supervision. Flexibility in terms of familiarity with the different timezones in the US and noting how to adjust with our time here in the Philippines is a major factor. Not to mention the ability to quickly learn and absorb new processes to accomplish tasks assigned to me. This is evident with the number of projects I have already accomplished here in oDesk; be it virtual assistant, finishing some paper works, booking,shopping online and even reservations as well as setting appointments. Let me know if you would need a competitive staff like me to work on your team.

    $3.33 /hr
    1,641 hours
    4.99
  7. Richard Sambrano

    Richard Sambrano

    Customer Service Specialist, Team Leader, Technical Support Specialist

    Philippines - Last active: 1 day ago

    I have over 7 years in the service industry. I have managed teams ranging in size from 5 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Microsoft Excel Reports Analysis The wealth of management and leadership experience I have gained in the past years has empowered me to carry out strong and solid results in areas of Customer Service Management, Training and Development and Client Services. It is my aim to continuously serve quality-driven companies in their organizational and business goals.

    $5.56 /hr
    1,006 hours
    5.00