Md. Al Mamun Khan
Last active: 2 days ago
To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client & expectation and satisfaction towards company success.
SEO & SMM SERVICE:
Keeping an eye to the latest Google's algorithm and analysis about the method.
Proficient in On Page SEO.
Great Content Management Skills without Changing the Meaning.
Experienced in Off Page SEO.
Link combination, Anchor Text, Social Bookmarking, Link submission, Link Title Structure,
Social Profile Creation, Social Account Management, Friendly Posts Submission, Network Recognization,
Experienced in Social Marketing, Online Platform Networking, Product Marketing, Attractive (Eye catching) Review Making.
Directory Listing, Directory Submission, Directory Reviewing, Forum Posting, Forum Signature, Blog Commenting, EDU Blog Submission.
Link Juice, Link Wheel, Link Module, Parallel Backlinking.
Web Researching, Source File Researching, Web Listing,
Data Mining, Data Finding, Data Storing, Google Drive (Docs), Excel, PowerPoint Saving,
Adobe PDF Editable Form Making, Online Form (Using Google Drive), Office Solution.
IT SERVICE DESK SUPPORT (with Customer Service concepts):
1st and 2nd Line Technical Support; Answering Support Queries via Phone, Email, Remote and Desk-side Support.
Maintained a High Degree of Customer Service for all Support Queries and all Service Management Principles.
Take Ownership of User Problems and be Proactive when Dealing with User Issues and to Log all Calls in the Service Desk Ticketing System.
Monitoring of Ticket the Queue and Ensure all Request and Issues are Resolved in an Efficient and Timely Manner.
Set Up, Install and Test PCs and Peripherals for Users.
Served as Technical Resource to Answer Questions, Identify Needs, Make Recommendations, and Carry Out Research.
Maintained Professional and Technical Knowledge by Reviewing Related Professional Publications.
Undertake any other Reasonable Duties as Requested by the IT Manager and Service Desk Team Leader.
Admin, Administrator, Moderator, cPanel Helper, Wordpress, Joomla, Video/Audio Marketing, QuickBooks, Account Payable, Bookmarking, Youtube Marketing, Blogging, Sales Superman, IT Trainer, Movie Background Researcher, Content Writer, Copy-Writer, Ebook Editor, Article Writer & Editer.