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Upwork DSL Troubleshooting Jobs Completed Quarterly

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1

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Time needed to complete a DSL Troubleshooting project on Upwork.

Average DSL Troubleshooting Freelancer Feedback Score

DSL Troubleshooting Upwork freelancers typically receive a client rating of 4.75.

4.75
Last updated: July 1, 2015
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  1. Mohamed Adly

    Mohamed Adly

    Network Engineer(CCNP,CCIP,CCIE Written,JNCIA)

    Egypt - Last active: 2 days ago - Tests: 5 - Portfolio: 3

    An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies(CCNA ,CCNP,CCIP,CCIE written,JNCIA) and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and a up to date networking consultancy service to both colleagues and clients. Now looking for a new and challenging network engineer position, one which will make best use of my existing skills and experience and also further my development. --- Cisco--- Cisco 1700 Cisco 2500 Cisco 2600 Cisco 3800 Cisco 7200 Cisco 877 Cisco ASR 1001 Cisco 800 Cisco 1800 Cisco 1900 Cisco 2800 Cisco 2900 Cisco 3900. Cisco 7600 .. --- Juniper--- M7i, M10i & M320.J6350

    $20.00 /hr
    115 hours
    4.89
  2. Vedran J.

    Vedran J.

    Linux Administrator, AWS, Nginx, Ubuntu, CentOS, EC2, Plesk, HAProxy

    Croatia - Last active: 1 day ago - Tests: 9 - Portfolio: 2

    9+ years of experience in: ** LAMP/LEMP(Nginx) administration and server hardening (Ubuntu, Debian, Centos,RHEL,HAProxy, Ruby/Thin deployment DevOps, Python/Django deployment DevOps,Nagios, fail2ban..) ** Amazon web services - AWS (EC2, VPC, RDS, S3, Route53, Cloudfront, Elastic Load Balancer, AutoScaleing, etc..) ** Nginx rewrites ** Google pagespeed ** Linux troubleshooting ** VPS providers: Linode, Rackspace, Amazon(AWS), MediaTemple, HostGator, Cloudflare, MaxCDN, CloudFront, NameCheap, GoDaddy, DigitalOcean, EC2, Bluehost ** Parallels Plesk ** Odoo/OpenERP installation ** VPS administration ** AWS EC2 administration ** VMware vSphere ** NewRelic ** fail2ban ** openswan ** HAProxy ** keepalived, vrrp ** elasticsearch ** Nagios monitoring ** Elastic Load Balancer ** LINUX deployment and migration ** Rackspace Cloud Services ** Ruby on Rails app deployment ** Python - Djengo app deployment ** CPANEL, PLESK, WEBMIN, SHELL/SSH administration ** proftpd, pure-ftpd, pure ftp ** DNS, BIND, PowerDNS ** SSL certificates ** Site migration ** Network troubleshooting ** CSF firewall ** VPN ** Cisco, Mikrotik, Juniper Networks, Extreme Networks.. ** Linux PENTAHO deployment ** Squid, AiCache, AiScaler EXPERIENCE: Knowledge in Linux networking and service management, such as APACHE server, Nginx, LAMP, LEMP, LNMP, MYSQL, POSTGRESQL, tcpdump, haproxy, WIRESHARK, tshark, URL rewrite. Eight years of first hand experience in network and linux administration, support and Core Network design in Telecom environment. Excellent knowledge of various tasks such as: routing, BGP, VPN, Layer 3 networking(Routing), Layer 2 networking (LAN switching), VLAN, OSPF, RIP, network and packet troubleshooting. Working experience with various network equipment such as: Cisco, Juniper Networks, Extreme Networks, HP networking, MikroTik RouterOS, Ericsson OSS, Redback Networks and so on.. Experience with various providers such as: -AMAZON WEB SERVICES (AWS, EC2..) -RACKSPACE -HOSTGATOR -GoDaddy -MediaTemple -Cloudflare -NameCheap -LINODE -QuickWeb -HAProxy -etc.. -WHMCS RESELLER setup and migration on project or permanent basis. Including DNS, EMAIL, WORDPRESS migration -CPANEL, PLESK, WEBMIN, H-sphere, SHELL administration -SSL certificates

    Groups: LoginRadius

    $49.50 /hr
    3,150 hours
    4.92
  3. Carmi Arguelles

    Carmi Arguelles

    Photoshop Expert | Customer Support | Lightroom | Technical Specialist

    Philippines - Last active: 1 day ago - Tests: 5 - Portfolio: 50

    I have 7 years of experience in the call center industry, focusing on Technical and customer support. I have worked for E*Trade information services and have had experience in handling corporate accounts. I focus on delivering problem resolution for all clients and deliver top of the line results. I also have an extensive Photoshop experience, specializing in : - Product photo enhancement - Digital image editing / Wedding Photo Editor - Skin Retouching / Photo Editing - Deep etching / Background removal / Image Cutout /Masking - Color correction / Color change/ Image manipulation I am in search of job opportunities and I have several years of experience. I would like to work for you or your company. My goal is to be able to deliver top of the line projects for clients all over the world through Upwork, whether it is for Technical matters or design projects. Tools Used: Adobe Photoshop CS5.1 Adobe Lightroom 4

    $5.56 /hr
    1,290 hours
    4.98
  4. Marichu S.

    Marichu S.

    Certified CISCO, MCP/Network Engineer

    Philippines - Last active: 1 day ago - Tests: 9

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

    $6.00 /hr
    338 hours
    5.00
  5. Timothy john N.

    Timothy john N.

    customer service, DSL technical support, upselling

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 6

    I am a very flexible team-player, I also make sure that the customers that I am dealing with would also find that they are being taken cared of as well. In doing so, I know that I am providing them a very pleasant experience that they would expect from a very professional and helpful customer service specialist. I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.

    $5.56 /hr
    685 hours
    5.00
  6. Carlo juancho F.

    Carlo juancho F. Agency Contractor

    Customer Service Specialist - Ticket, Live Chat and Email

    Philippines - Last active: 2 months ago - Tests: 11

    I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

    Groups: Pro Customer Service

    Associated with: Silkroad Support Solutions Agency

    $11.11 /hr
    125 hours
    5.00
  7. Deanne may F.

    Deanne may F.

    Project Manager, Team Leader, Expert Virtual Assistant, Data Analyst

    Philippines - Last active: 16 hours ago - Tests: 5

    Outstanding skills to manage multiple priorities and maintains consistent and effective results at work Provides effective and timely resolution by inspiring and mentoring employees to achieve goals for the company Excellent collaborative techniques to produce high end results at work Contributes innovative ways to make the company grow by providing new inputs

    $5.56 /hr
    1,980 hours
    4.78
  8. William U.

    William U.

    Customer,Technical, E-mail Support Professional/ Data Entry/Video Edit

    Philippines - Last active: 1 day ago - Tests: 7

    More than 4 years of experience in the BPO industry handling accounts in customer service, technical support, sales, e-mail and chat support, level 2 escalations. I am also proficient in MS Office Applications and Google Docs. These competencies along with my conviction to always be at my best, allows me to deliver great results on all given tasks.

    $4.44 /hr
    224 hours
    4.79
  9. Joan Roma

    Joan Roma

    VA / Project & Email Mgt / Researcher / Customer & Technical Support

    Philippines - Last active: 16 hours ago - Tests: 10 - Portfolio: 6

    Self-motivated freelancer that puts quality and efficiency in all her work! Can definitely handle small to a large variety of tasks with minimal supervision and a quick approach to working in a fast paced environment. With a Bachelor's degree in Hotel, Restaurant and Institution Management, almost 2 years of handling and motivating team members in a quick service restaurant, plus several years working for top Business Process Outsourced companies in the Philippines - Accenture, IBM Global Process Services, ADP Phils. (as a General Ledger Implementation Specialist), surely I can be an asset for your company. Experienced in: Microsoft Office Google Apps Quickbooks software (Tech support) Insightly (entering and updating tasks, saving contacts) Wordpress (Media uploading and phototagging) MailChimp (adding contact lists, creating campaign - novice) Managing emails Basketball related skills: Game statistics (based on FIBA rules) GameChanger (manage teams, entering roster) FastPractice (manage teams, entering contact database)

    $5.56 /hr
    444 hours
    5.00