Microsoft Windows and Exchange Analyst
A Highly motivated and result-oriented individual with over 10 years of experience in a professional environment having a great work culture and meticulous attention to detail with emphasis to customer satisfaction.
Ability to achieve set targets and goals in a timely manner.
Microsoft Certified System Engineer in Windows Server 2003 with Exchange and Technology Specialist in Windows Server 2008.
Extensive hands-on experience in configuring, monitoring, upgrading, migrating and maintaining systems running Microsoft Exchange Server suite (2003 to 2013).
Extensive hands-on experience in configuring, monitoring, upgrading, migrating and maintaining systems running Microsoft Active Directory Services(2003, 2008).
Extensive hands-on experience in configuring, monitoring, and maintaining systems running Microsoft Cluster Services.
Extensive hands-on experience in configuring, monitoring, upgrading, migrating and maintaining systems running Microsoft SharePoint Services(MOSS 2007).
Troubleshooting Windows Server related issues(AD, DFS, IIS, DHCP, DNS, and WSUS) Projects, Installations, Configurations and Migrations etc.
Configuring and troubleshooting on Mailbox, CAS, and Hub and Edge server roles installations.
Configuring High availability solutions like Local Continuous Replication/Cluster Continuous Replication/Standby Continuous Replication technologies.
Troubleshooting on Mailbox Migration, Public Folder replication, Database Inconsistency, Exchange services, Offline Address Book, Recovery Storage Groups.
Implementing Disaster Recovery in exchange servers for recovering exchange information.
Configuration and Troubleshooting External Mail flow (Inbound/Outbound), Mail flow between servers, Spam issues, Edge Synchronization.
Configuring Anti spam/Transport agents, Application Relay, SMTP/Transport service problems.
Analyzing and evaluating issues using various tools and utilities like EXBPA, EXTRA, ExMon, PFDAVAdmin, Exmerge, DCDIAG, NetDiag, NLtest, telnet, Replmon, AD modify, ADMT, MFCMAPI, etc.
Installation, Configuration & Monitoring of Trend Micro Internet Messaging Security Suits & Symantec Endpoint Security.
Basic Hygiene & Server hardening of all Windows OS, Linux OS & Subsystems likes IIS, ADS, and SQL Server etc. Security Health Check of all Windows & Linux OS.
Ensure documentation of all activities & procedures adhering to organization standards.