Customer Support, Virtual Assistant, Writer, Top Rated Freelancer
For the past 5 years, I have been working with oDesk Corporation assisting clients with issues relative to payments and billing. I respond to tickets via Zendesk, communicate via email, and contact clients via Skype. I am also the Team Lead of a group of database specialists and writers working on the back-end of a luxury e-commerce site. I am proficient with Microsoft Word, Excel, and Powerpoint, as well as with Google Docs. I am a business graduate from the most prestigious school in the Philippines which equipped me with excellent English communication skills. As a matter of fact, I have already worked for several other clients writing blog posts, web content, and economic articles.
Prior to becoming a full-time freelancer, I worked as the executive assistant of a Chief Operating Officer for 12 years and also served simultaneously as the Assistant Finance Manager in the corporation. I was responsible for preparing reports and presentations to the Board of Directors, preparing the COO's correspondences, and coordinating with clients and creditors. I also prepared the company's financial projections and has always been part of the team that worked on financial due diligence for new projects.