Browse Process improvement job posts for project examples or post your job on Upwork for free!

Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

Popular Process improvement Searches

Clear all filters

Ben W.

Ben W.

Project & Continuous Improvement Manager

Thailand - Tests: 6 - Portfolio: 6 I am an experienced continuous improvement and project manager who can help you deliver successful projects on time and under budget. I believe clear and effective communication is key to any project, and promise to do so early and often. I specialise in leading projects, improving processes and helping businesses increase productivity. I have frequently exceeded customer expectations on numerous projects with budgets up to a million dollars. I have a solid command of Six Sigma and lean continuous improvement methodologies; using MS Project, Visio and Excel to advanced levels. My work experience includes 3M UK, a blue chip company which manufactures products for specialist applications, Mars Drinks, a market leader in manufacturing and Asda / Wal-Mart, an internationally renowned logistics and retail organisation.

97% Job Success
$35.00 /hr
894 hours

Andrea Lynch

Andrea Lynch

Excel Expert, Spredsheet desing and improvement, Data analysis, ISO

United States - Tests: 10

I am highly experienced with Microsoft Excel (top 30%), including designing and creating workbooks. Explain your idea to me and I can convert it to a spreadsheet. I am very savvy with Microsoft Office applications and operating systems in general. I possess bachelor's degrees in finance and economics and I graduated with honors. I am a Certified ISO 9001 Internal Auditor and provide preparation, interpretation and implementation for ISO 9000, 9001, 9004, 19011. I am highly proficient in Spanish to English and English to Spanish translation (top 10%), including Central and South American dialects. I held a senior management position in the chemical industry for five years before moving abroad and I now work as a freelance agent. I am methodical, organized, detail-oriented and I look forward to collaborating with you. Let's talk soon! Andrea

95% Job Success
$45.00 /hr
77 hours

Joseph Nduhiu

Joseph Nduhiu

Certified Process Professional with ISO9001 and ITIL experience

Kenya - Tests: 2 - Portfolio: 1

I am a holder of a Bachelor of Science degree in Electrical and Electronic engineering as well as an MBA. My main specialty is processes and I am a certified ISO 9001 Lead Auditor and a certified ITIL expert (certified in ITIL MALC and four intermediate modules i.e.SOA, OSA, PPO & CSI). I also possess PRINCE2 and MSP practitioner certifications in project and program management respectively. Professionally, I work as a Process Governance manager, overseeing change management, problem management and continuous service improvement, as well as driving implementation of other ITIL processes, as well as conformance to ISO 9001 requirements. I have also a number of years experience in GSM and UMTS performance management. Technical writing is also one of my capabilities and in addition, I design world class processes using Microsoft Visio aligned to any standard including ISO 9001 and ITIL. I am a high speed typist with very good grammatical skills. I am capable of producing high quality presentations using Microsoft PowerPoint. I can also do data entry and transcribing.

$20.00 /hr
83 hours

Yogesh Kumar

Yogesh Kumar

Project Manager

India - Tests: 4 - Portfolio: 6

Ethical and Dependable full time Freelancer. Freelancing experience 2500+ hours, Project Management 12 yrs. In last 18 years I have worked on 80+ projects based on web technologies and desktop applications. I am PMP trained and Prince2 certified. I am very comfortable with Agile Methodology. I have managed multiple projects simultaneously with team size ranging from 5 engineers to 70 members comprising of developers, designers, testers and support engineers on multiple diversified technologies. For last 12 years I am part of management teams and reporting to CEOs and Directors. Aspects like maturity and integrity are inbuilt in my nature and by default in practice. Have worked in USA, Belgium and Singapore for three years as contract programmer so comfortable with English Language and different cultures SUMMARY As a Project Manager some of the technologies I have managed the projects on are Magento, Wordpress, Inershop, Sharepoint, Java, JSP, ASP .NET, C++, Delphi, ESRI Arc GIS, Map Server, Unix, Linux, Oracle, Sybase, Synchrony API Tools - MS Project, Asana, JIRA, Visio, Pencil Evolus, Active Collab, Slack, Harvest, Highrise, Zendesk, FTP, Word, Excel, Power Point, , Dropbox, Google doc, CVS, ODBC, Rational Rose, various bug trackers, and office tools. Domains worked on - E-Commerce, Consulting Projects (Web sites, Products, IT Applications) GIS, Telecommunications, HR - Hiring and Admin Language and Culture - Have worked in USA for three years - IBM Southbury CT, UTC Hartford CT, Bank Boston San Francisco CA, Moneysuite Missoula MT and Intel Portlan OR. Also worked in Belgium and Singapore. Good exposure of English language and Multiculture environment. PROJECT MANAGEMENT - Simultaneously Managed multiple projects at multiple locations spanning from 6 weeks to one year. Max team size handled 70 people. - Prepared project management plans, business documents and used Agile and traditional methods. - Managed resources like - developers, designers, UI experts, testers and QA members (in-house and virtual both) - Resolved client's technical queries, suggested technical solutions and involved in technical discussions - Segregated requirements, sequencing, identifying phases, modules - Assigned and tracked the activities, budget, risks, issues, dependencies, actions, scope, change requests , defects and customer feedback - Prepared project documents - SRS, Requirement Trace Matrix, Design Document, Test plans, Test Cases, Code review, Installation guide, User Manual - Published the status reports to stake holders (Client, Directors, CEOs) - Coordinated among QA team, development team and user acceptance teams at client site and streamlined the inter group communication - Planned and tracked the hw/sw, human resources, hiring , performance evaluation, training plans - Set up and administration of an offshore team e.g. travel plans, sitting plans, local expenditure approvals, leave plans, resource rotation, infrastructure management, timesheet etc. - Enforced quality initiatives CMMI practice, facilitated the audits and tracked the non conformance till the closures - Participated in continuous improvement initiatives of HR, Facility and Support departments ACHIEVEMENTS - In Adapt set up a new Sharepoint practice starting from 6 developers to 45+ developers for SP websites and applications. Also engaged 20 resources onsite with clients at the locations - Middle East, Malaysia and South Africa - Set up an offshore team for Nucleus Singapore –beginning with 9 engineers to 25 engineers - Successfully set up Product Engineering Department for Tele Atlas– beginning with 7 engineers to 34 engineers - Successfully managed the distant teams for Nucleus in Singapore, for Sapient in UK, for TeleAtlas in Belgium and Virtual team for Pushpresslabs in Philippine, Bangladesh, India and Boston ACADEMIC WRITING - Written 50 Articles on various PMBOK concepts - Delivered power point presentations on college Statistics, Function Point Analysis, Time sheet management, Agile Practice, CMMI Concepts - Associated with K12 Mathematics and Statistics

100% Job Success
$25.00 /hr
1,103 hours

William M.

William M.

Designer, Communications Specialist

United States - Tests: 5 - Portfolio: 18

During the last 12 years in the media, I've fine tuned editing skills as a journalist, expanded my design abilities in the magazine industry, and gained project management chops in both print and web. I've helped small businesses convert to highly efficient, all-digital work flows, administered web sites, managed archives, and designed hundreds of different print pieces. I've also managed and improved production for large businesses and institutions. I also have extensive experience working in a higher education environment. My core competency is in print design and process management. I'm comfortable working on daily, monthly or annual deadlines. I'm seeking opportunities to design individual pieces or series (branding and messaging across multiple vehicles), and I'm available to build a production process and workflow from the ground up. In addition, I have experience as a web administrator and contributor, using enterprise-grade CMSs, as well as creative writing.

100% Job Success
$27.78 /hr
123 hours

Charlotte Jarvis

Charlotte Jarvis

Business Operations and Project Management

United Kingdom - Tests: 1 - Portfolio: 1

To deliver end to end e-commerce and business process improvement and design. Working with small to mid-sized and emerging businesses to improve operation and account management procedures in order to maximise efficiency, create and maintain lasting relationships with partners and suppliers and generate increased revenue. Responsibilities: • Develop and oversee the necessary management systems, processes and approaches to achieve the long and short term strategic goals of the organisation and contribute generally to the development of organisational strategy, priorities and direction setting; • In collaboration with the department heads, ensure effective operational alignment of strategies and planning of programmatic and functional activities. Propose and implement any needed re-structuring of the organisation and lines of reporting; • Establish and coordinate appropriate communications and decision making mechanisms for regular reporting and information sharing, including communications between and across functions and departments and regular business reporting to merchants (including creation and management of merchant contracts, marketing plans and business plans to maintain and develop effective relationships); • Creation and management of all merchant contracts and business plans, including negotiation of commission and marketing strategies. Creation of membership offers and packages, including liaising with corporate partnerships on how best position the company to employees.

$21.00 /hr
0 hours

Lynn Rockwell

Lynn Rockwell

Experienced Project Manager and Business Analyst

United States - Tests: 3

I have over 15 years of project management, business analysis, and requirements analysis experience, where the results have been multiple successful project implementations. Responsibilities and skills have included: • Defining and documenting key requirements – including key processes and use cases • Understanding current customer/client/user processes and “pain” points • Managing and driving change management efforts and training • Managing cross-functional teams of business, analytical and technical team members • Managing project timelines, tasks and deadlines • Documenting and implementing “go-live” strategies and plans I am a highly motivated, detail oriented professional with excellent problem solving, analytical, time management and interpersonal skills. I am a proven leader with excellent written and verbal communication skills. Specialties: research, project management, affiliate marketing strategies, affiliate and merchant relationship management, Wordpress deployment, CRM setup and configuration, social media marketing, user interface design, web site development, SQL and MySQL, HTML, SEO/SEM. You can learn more about me via my linkedin profile here:

$30.00 /hr
8 hours

Fanny Nathaniel

Fanny Nathaniel Agency Contractor

Facebook Ads Expert (Assess, Strategise, Implement & Manage)

India - Tests: 10 - Portfolio: 6

Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Update 3March2015: 25,000 leads in 18 weeks & counting! Conversion Rate holding around 50% with constant tweaks to audience, budget, ad copy, etc. 30March2015: I seem to have also hit the perfect balance for another client's lead generation campaign that gave us a CTR of 24.67% for just $27.63 (Cost per click: $0.02 - 1724 clicks in just 3 days). Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So, if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. If you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. Or if you are on the verge of giving up as you are just not able to figure out FB's idiosyncrasies, you could let me have a look at your ad campaigns and your landing pages to see if there's something you haven't tried yet. I have been managing Facebook advertising for clients since May 2013 and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai, India, which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In January 2010, I broke a leg in a road accident and this kept me confined to bed for a few months when I discovered working online through oDesk. There has been no turning back since then. It has been an awesome experience the last five years, working with clients from all over the world and I wouldn't exchange this for anything else!

Associated with: Competent Solutions, Competent Solutions

100% Job Success
$50.00 /hr
6,189 hours

Regina Gue

Regina Gue Agency Contractor

Result Driven and Customer Focused Administrative Support

Philippines - Tests: 16 - Portfolio: 3

Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

Associated with: Brilliant Solutions, Ferrero

98% Job Success
$9.00 /hr
5,178 hours

Edison Velasco

Edison Velasco Agency Contractor

Customer Service Team Manager / Project Manager

United Arab Emirates - Tests: 14 - Portfolio: 1

I was awarded (one of the) Best Contractor in the Philippines of 2012 by oDesk (now Upwork). Qualifications: Project Management - 4 years freelance experience. I handled projects/businesses from start-up to middle scale. I handle recruitment, training, team management, business analysis, and process improvement among others. Team Management - I worked as a Team Manager for 2 years in Sitel, one of the best call centers in the Philippines. I handled a team of (usually more than) 10 agents. I was responsible for their performance and career growth. I did one on one coaching, performance analysis and action planning, call monitoring, team meeting, team building, process improvement and career planning. Recruitment - I have more than 4 years accumulated recruitment experience. I have recruited for sales executives, CSRs, VAs, graphic designers, software engineers, team managers, etc. I can create job postings from scratch, source and interview candidates, HR-related tasks, etc. Excellent Communication Skills - I worked in the call center industry for more than 5 years MS Office - Word, Excel, Powerpoint, Outlook Familiar with several management/recruiting tools such as Google Docs, Skydrive, Salesforce, Basecamp, Zendesk, Jigsaw, Github, Linkedin, etc. I am online in skype almost 24/7. Professional, Goal-driven, Independent, Excellent Communicator. Experiences/Skills: Live Chat and Phone Support Representative Zendesk Customer Service Specialist Customer Service Team Manager Ticket, Chat, Phone, Social Support Agent Project Management Data Research Team Salesforce Order Processing Team Recruitment Technical Recruitment

Associated with: EV eSupport Agency

100% Job Success
$14.44 /hr
12,561 hours