Browse Zendesk job posts for project examples or post your job on Upwork for free!

Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 67 Zendesk projects are completed every quarter on Upwork.

67

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
Clear all filters
  1. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $30.00 /hr
    8,438 hours
    5.00
  2. Philip peter R.

    Philip peter R.

    Customer Support, Email Handling, Zendesk Suppport

    Philippines - Tests: 10 - Portfolio: 1

    I have been a Customer and Technical Support Rep for almost 8 years now, I have worked as a Technical and Email Support for an Australian Company, an Email Inquiry Specialist for a bicycle company based in Australia and as a Zendesk Email Support for a US based company. I have also been a Radio Announcer, Production Director for 12 years, and I also do voice over projects before I became a customer support. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.

    Groups: Pro Customer Service

    $7.78 /hr
    7,639 hours
    4.51
  3. Claire B.

    Claire B.

    Virtual assistant/Customer support-Zendesk/Linkedin Promotor

    Philippines - Tests: 4

    I am in the customer service industry for four years now, office and home-based. I can work with a minimum supervision as an individual and as a team member. I have strong work ethics and high quality standards. I commit myself to anything that I do and I gotta be the best. I am flexible to any schedule and ready for training anytime.

    $5.56 /hr
    5,034 hours
    5.00
  4. Richard Nyakundi

    Richard Nyakundi

    Zendesk Expert, Technical Support and Customer Support Manager

    Kenya - Tests: 7 - Portfolio: 1

    Experienced Zendesk Consultant and Customer Support Team Lead with 1700+ oDesk hours. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionality by being able to fully understand all aspects of Zendesk of what it can and it can't do.. Key words: zendesk consultant, customer support team lead, reporting, excel, HTML, CSS, JavaScript.

    $16.67 /hr
    1,927 hours
    4.99
  5. Sameer Vaidya

    Sameer Vaidya

    Web Dev, XHTML, CSS, PHP, MySQL, CMS, WordPress, Magento USA Educated

    India - Tests: 10 - Portfolio: 8

    Over the last 3.5 years I've built a wide range of websites using HTML, CSS, PHP & MySQL, Ajax, JavaScript, WordPress, Magento, Drupal, and Joomla. My core competency lies in developing end-to-end solutions for my clients. I'm looking for opportunities to build websites from the ground up for prospective clients, as well as help maintain and improve existing sites. I've also developed Visual Basic .NET based applications for companies with requirements ranging from health management systems to accounting systems. My rigorous training in various IT technologies has taught me to deliver quality projects while adhering to strict deadlines. I look forward to building quality relationships with my clients through regular communication.

    $23.00 /hr
    1,407 hours
    4.94
  6. Shareena Rasheedammal Fasaludin

    Software Engineer Java J2EE SQL Oracle Hibernate

    India - Tests: 7 - Portfolio: 1

    Strategic, Sun certified Java professional with 3 years of extensive experience in functional and technical implementation. To be associated with a progressive organization, aspiring to take up challenging assignments to build my career aspirations and to involve as a part of the team that dynamically works towards the growth of the organization. Other than Java technology I also have some experience in the following areas: SQL software design and testing.

    $10.00 /hr
    586 hours
    5.00
  7. Jehan zeb

    Jehan zeb

    Senior Lead Developer:Dot Net|C#|Asp.net|MVC|Zendesk|DNN|Ajax|Jquery

    Pakistan - Tests: 3 - Portfolio: 5

    I have more than 6 years of experience in Software development, Design, Integration and deployment. My expertise are: Microsoft Dot Net Technology, especially ASP.Net with C#, Web Forms, MS Ajax, ADO.Net, Entity Framework, MS SQL Server, WCF. Other expertise includes: Zendesk Setup, Zendesk Configuration, Zendesk Customization, Zendesk Apps development, Dot Net Nuke, Sitefinity, Umbraco, Orchard Framework, EPi Server, I am a Zendesk Expert, having excellent knowledge of Zendesk Customization(Branding), Zendesk API, Zendesk Single Sign On etc. I am here to fulfill you business need through my expertise and serving you in a best and cost effective manner. My priority is 100% customer satisfaction.

    $20.00 /hr
    562 hours
    4.66
  8. Stefan Spirkovski

    Stefan Spirkovski

    Zendesk Technical Support Specialist

    Macedonia - Tests: 7 - Portfolio: 4

    I started to work as a IT support agent, just to try out something new, but then... I fell in love with this type of job. The communication with so many different customers, the art of getting their trust and satisfaction has been a alluring and main driving force for me, for the last 2 years. I love to learn new stuff (kind of addicted to it), and I do that quick and efficiently. With my educational background in IT, I have plenty of technical skills that would come in handy in various situations. I play exceptionally in a team environment, and I consider the team to be my family. I can handle all kind of stressful situations, and I get the best of it 99,9% of the time. I guarantee that if you make your choice to add me to your team or company will be 100% satisfactory.

    Groups: Pro Customer Service

    $16.67 /hr
    1,600 hours
    5.00
  9. Donnie Facun

    Donnie Facun

    Virtual Assistant, Zendesk, Email support

    Philippines - Tests: 6

    If my experiences could speak for me, all of them would definitely point out in one direction - customer service. Whether it'd be voice or non-voice, back office and/or administrative tasks, my inclination and reason boils down to one denominator. I have worked for an online shopping UK company and a tv-internet-phone US company wherein I address the customers' concerns by hearing them out, clarifying the issue raised, providing possible solutions, making timely follow ups, and resolving them. Ultimately, my goal was to keep customers very satisfied with the services I represented for my company. I would always bear in mind that meeting their needs and going the extra mile make happy customers. In this light, I am looking forward to put my hard-earned knowledge and skills into practice in the workplace. I am eager to learn new things, develop myself and grow with the company I work for. I am hardworking and determined to achieve goals. I want to add value to any organization that would put its trust on my shoulder and contribute to its success. My aim is make you very satisfied clients.

    $7.78 /hr
    90 hours
    5.00