Technical Support Representatives

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  1. Jon W.

    Jon W.

    Technical Support Specialist/Help Desk

    United States - Last active: 2 days ago - Tests: 8

    I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.

    $22.22 /hr
    6,090 hours
    5.00
  2. Negoslav Pejovic

    Negoslav Pejovic

    Team Leader of Technical Support Engineer L1

    Serbia - Last active: 2 days ago - Tests: 2 - Portfolio: 3

    Quick and easy learning as well as pronounced talent to hand over knowledge, adaptability, creativity, burly logic. I’m analytical, devoted to job, undependable, sometimes perfectionist, but always loyal. Additionally I handle the pressure well, meeting the deadlines, being independent in solving tasks, etc. I’m very creative person, modest, and very good in impersonal work with colleges. Experienced at working in thing0 that demand very devoted approach, precision with very short terms and I come upon, in that, excellent. I want to prosper professionally and I’m up to strive in it, whereby overwork or any other activities which can be useful in your business.

    $18.89 /hr
    2,670 hours
    5.00
  3. Edcel C.

    Edcel C.

    Wordpress Web Designer/Developer & Web Hosting Technical Support

    Philippines - Last active: 8 days ago - Tests: 8 - Portfolio: 15

    6 years plus of experience in Web Design/Development using HTML/CSS/PHP and MYSQL. I have built sites for local and international clients ranging from small landing pages to big sites. Plus, I have almost 3 years of experience as a Technical Support for a Web Hosting Company and over a year as a Tech Support for an ISP Here is a list of my proven competencies/profeciencies: * NGINX and Apache server setup/maintainance * Have worked with different Web Content Management Systems (e.g Wordpress, Joomla, Drupal, MediaWiki, e107, Dragonfly, et.al.) * Design and code custom Wordpress Themes using PHP, HTML and CSS * Proficiency in Microsoft Office and OpenOffice * Basic Computer Troubleshooting (Hardware and Software Problems) * Search Engine Optimization * Web Designing Tools (DreamWeaver, Ms FrontPage) * HTML, CSS and Javascript * DNS System (Domain Name Servers) and Email System * PHP, ASP and Perl debugging * Basic MSSQL and MYSQL * Managing Linux Web Servers * Managing Microsoft Web Servers (IIS, Remote Desktop, etc.,) * SSH (Secure Shell Access) * Knowledge on FTP (File Transfer Protocol) and WebDav * Basic Turbo C & Java (J2SDK) programming * Basic knowledge on Cron Jobs

    $15.00 /hr
    1,671 hours
    4.91
  4. Robert H.

    Robert H.

    Team Lead/ Technical Expert Support(Phone/Chat/Email)

    Philippines - Last active: 15 hours ago - Tests: 6

    I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

    $12.00 /hr
    5,761 hours
    4.70
  5. Manilyn M.

    Manilyn M.

    Virtual Assistant|Web Researcher|Data Entry|Technical Support

    Philippines - Last active: 15 hours ago - Tests: 8

    Being a Computer Science major, I am exposed to software development and the use of various applications. I am flexible, fast learner, and can easily adapt to changes . As a working student, I have extensive experience in doing administrative tasks like typing, creating Powerpoint presentations and reports, data entry, web research and writing articles.

    $11.11 /hr
    5,824 hours
    4.89
  6. Leia A.

    Leia A. Agency Contractor

    Technical Support || Customer Support Representative

    Philippines - Last active: 2 days ago - Tests: 8

    My core competency lies in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have almost 7 years of experience working in a Customer Service Industry. I enjoyed talking to different people and helping them resolve their issues and answer their queries. I don't go for mediocrity and aims for perfection.

    Associated with: TechBud

    $10.00 /hr
    8,376 hours
    5.00
  7. Carlos S.

    Carlos S. Agency Contractor

    Odesk top 25/Technical Support/Web Design / Wordpress / Graphic Design

    Mexico - Last active: 15 hours ago - Tests: 25 - Portfolio: 15

    Top 25 odesk provider March 2010. http://certifiedfreelance.com/odesk-top-virtual-assistants/ Computers have been a hobby of mine since I was a young, when I received my first one. I loved to program it, take it apart, troubleshoot it. Been working in the computer field since about 20 years ago as an independent Consultant / tech, also in various jobs. I enjoy learning new things, software, languages, operating systems; I'm able to learn them very fast, since I can speed-read. I also get a great deal of satisfaction when I solve difficult problems in the Technical field. Since I grew up on the border between the US and Mexico (Tijuana) and learned English from an early age, I have excellent verbal and written skills. I also have a US phone number and a skype account.

    Groups: Bluehost Developers and Designers

    Associated with: Bilingual VA

    $14.00 /hr
    6,287 hours
    4.92
  8. Muhammad salman Y.

    Muhammad salman Y. Agency Contractor

    Remote IT-computer, technical-support,server-administration, VMWare

    Pakistan - Last active: 4 days ago - Tests: 9 - Portfolio: 4

    I'm a highly motivated problem solver with several good years of experience. I am Microsoft certified, currently holding the MCP and preparing to take the MCSE exams. Previous work: Responded to incoming technical support calls for ~30 mid to large sized companies. Managed a fixed schedule while taking incoming support requests. Provided troubleshooting on Win 2003, Win 2008 and Win 2012 Servers running Citrix, VMware, ADFS, O365, Exchange, Windows Terminal Services, All versions Windows OS and Mac Workstations. Experience in migrating Exchange to O365, handled Cutover and Hybrid migrations. Network troubleshooting on Cisco, SonicWALL, and Cyber configurations and VPNs. Worked with Microsoft Partner Support and many of the largest IT hardware/software vendors. Utilized Autotask and Connectwise ticketing system.

    Associated with: Mustafa Techs

    $22.22 /hr
    2,417 hours
    5.00
  9. Junno G.

    Junno G. Agency Contractor

    Wordpress Expert / Staffing / VA / Technical Support / Project Manager

    Philippines - Last active: 3 days ago - Tests: 6 - Portfolio: 9

    A definite rockstar in all aspects. I aim to provide help and support in the freelance community in a productive yet enjoyable manner. I also want to share my expertise, the things I've learned, and the contagious energy I have. I would love to work with a company that shares the same ideals and visions I have. Let's get the ball rolling, shall we? Hit me up!

    Associated with: Overall Solution Providers

    $16.67 /hr
    1,003 hours
    4.88