Technical Support Representatives

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Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

Associated with: AGENCY

$22.22 /hr
5,506 hours

Negoslav Pejovic

Negoslav Pejovic

Team Leader of Technical Support Engineer L1

Serbia - Tests: 2 - Portfolio: 3

Quick and easy learning as well as pronounced talent to hand over knowledge, adaptability, creativity, burly logic. I’m analytical, devoted to job, undependable, sometimes perfectionist, but always loyal. Additionally I handle the pressure well, meeting the deadlines, being independent in solving tasks, etc. I’m very creative person, modest, and very good in impersonal work with colleges. Experienced at working in thing0 that demand very devoted approach, precision with very short terms and I come upon, in that, excellent. I want to prosper professionally and I’m up to strive in it, whereby overwork or any other activities which can be useful in your business.

$11.11 /hr
3,470 hours

Ben C.

Ben C.

Experienced Zendesk Customer Service, Sales and Technical Support

United States - Tests: 3

I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.

$22.22 /hr
2,930 hours

Nick Leongson

Technical/Desktop Support


IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but may include: *installing and configuring computer hardware operating systems and applications; *monitoring and maintaining computer systems and networks; *talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; *troubleshooting system and network problems and diagnosing and solving hardware or software faults; *replacing parts as required; *providing support, including procedural documentation and relevant reports; *following diagrams and written instructions to repair a fault or set up a system; *supporting the roll-out of new applications; *setting up new users' accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs; *working continuously on a task until completion (or referral to third parties, if appropriate); *prioritising and managing many open cases at one time; *rapidly establishing a good working relationship with customers and other professionals, e.g., software developers; *testing and evaluating new technology; conducting electrical safety checks on computer equipment.

$4.44 /hr
1,919 hours

Margaret A.

Project Manager/Technical Support

United States - Tests: 19

I have a Bachelor of Science in Math and Computer Science. I have 20 years of experience with Fortune 500 companies in the US.With my technical support background, I am uniquely qualified to work as a Technical Project Manager. I am both technical and business oriented.I enjoy working to keep projects on course and seek to be challenged by managing the technical and human resources involved.I have managed an exchange/AD migration to Microsoft Exchange Online with a major internet gaming company.Prior to that I worked with a major entertainment company as a Project Manager for a country wide software deployment using Sharepoint.

77% Job Success
$13.33 /hr
3,197 hours

Shaveta Vashisht

Shaveta Vashisht

Experienced Customer Support Technical Support

India - Tests: 3

I have 4 years of experience in technical support industry. Have worked in email, online chat and phone teams. I am very good with desktop, laptops, printers, software troubleshooting. I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. Here are the highlights of my career: - Various forms of customer support - Email, phone and chat support - Technical Support - Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) - Operating systems: strong knowledge of Windows-based systems (Windows 95, 98, Millennium, Windows XP, Windows 7 and 8 - Knowledge of network fundamentals

$4.44 /hr
2,959 hours

Sheldon Harris

Sheldon Harris

Customer Service/Technical Support

Jamaica - Tests: 4

My name is Sheldon Harris, I am 30 years of age. I have vast experience in the field of Customer Service at the highest level, where I have attained merits and posses good communication skills both orally and verbally .I was previously employed to an International company for over 4 years, where I was a customer service representative until being promoted to a Team Supervisor in the same field. I am willing to work with any company or anyone, where my extensive customer experience will be further developed and utilized.Based on my knowledge and skills acquired over the years, I am confident that if given the opportunity, not only will I benefit greatly from your organization but will also make significant contributions being a self-motivated, conscientious and adaptable individual.

$6.67 /hr
2,152 hours

Wendell davis F.

Wendell davis F.

Global Technical & Customer Service Support / I.T. Support

Philippines - Tests: 9 - Portfolio: 1

I have the ability to support and help out my clients with minimal supervision. Been in the BPO / Call Center industry for 5 years now. Able to give out full support to our clients with an achievable goal of a 100% Satisfaction and 100% Quality assured results. Now in a Service Desk position, able to support in IT Fields and support applications the company uses. - Wordpress - MSP - Service Desk - IT Services - Technical Support / Customer support - Virtual Assistant - Researcher - Image / Logo editor - Content writing - Great experience on e-Mail, web, chat and phone support.

79% Job Success
$8.89 /hr
3,492 hours

Marlon G.

Marlon G. Agency Contractor

MCP, CCNA, Technical Support Engineer


A Cisco Certified Instructor for 6 years of a certain university for Networking Basics, Router and Routing Basics, Switching Basics, Intermediate Routing and Wan Technologies.Responsible for providing comprehensive and quality lectures at all times by giving appropriate and accurate lectures to students. With about 4 years of experience in It industry as Tech Support Engineer, I was responsible for contacting the customer (phone/email) for gathering requirements, troubleshooting and providing resolution of technical issues. Capable of troubleshooting and isolating network faults using (local or remote) laboratory equipment/resources to recreate customer problems in order to solve them. Responsible in ensuring quality of service for the clients while working in a fast paced team environment. With my experience both in the IT industry and the academe, I was trained in troubleshooting IOS and routing problems systematically and effectively even under pressure and able to work under pressure and meet tight deadlines to appropriately correspond with the management, co-engineers, product vendors, technical and non-technical clients. I am a full time freelancer, which gives me more time for hourly rates. My working hours is flexible as duty requires. I look forward to do great business with you. Just send an Odesk message to me first so we can work via your preferred means of communication (skype, YM, IM, etc) and should you need to discuss further work you require.

Associated with: TriBiz Task Solutions

$7.78 /hr
2,605 hours