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Post your administrative support project on Upwork and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.

Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On Upwork, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.

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Administrative Support Job Cost Overview

Typical total cost of Upwork Administrative Support projects based on completed and fixed-price jobs.

Upwork Administrative Support Jobs Completed Quarterly

On average, 1,769 Administrative Support projects are completed every quarter on Upwork.


Time to Complete Upwork Administrative Support Jobs

Time needed to complete a Administrative Support project on Upwork.

Average Administrative Support Freelancer Feedback Score

Administrative Support Upwork freelancers typically receive a client rating of 4.61.

Last updated: September 1, 2015
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  1. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
  2. Summer Jacoby

    Summer Jacoby

    Virtual Assistant

    United States - Tests: 3 - Portfolio: 1

    My Specialty is in Ebay, Amazon and Shopify. I have my own online business selling wedding cake toppers and personalized gifts. With my Virtual Assistant services, I hope to provide you with the support you need. No job is too big, or too small. I'm a very hard working, goal oriented person. I have several years of administrative experience, along with management experience. I have excellent communication skills and a strong background in customer service. I would love to show you what I have to offer!

    $11.11 /hr
    4 hours
  3. Bethany C.

    Bethany C.

    Operations Manager, Project Coordinator, Collector, Account Manager

    United States

    Results-oriented business professional with proven abilities in strategic planning, managing project, improving efficiency of operations, team building and detailing project information to determine effective progress for operations. Able to identify areas of strength and weakness and implement company policies, standards, changes in operation and system that optimize productivity and bottom line. Demonstrates ability to motivate staff to maximum productivity and control cost through the most effective uses of manpower and available resources.

    $30.00 /hr
    1 hours
  4. Allison Beltran

    Allison Beltran

    Administrative Assistant

    United States - Tests: 2

    am a professional with a bachelors degree in Marketing and International business. I have worked 3 years as an customer service representative, home based job for an american company that sold and delivered flowers internationally. I handle incoming calls of customers with questions, complaints, and took orders, also made out bound calls to follow up on orders and suppliers. For a year I helped in staff quality monitoring calls and live chats, and I also handled emails and live chat simultaneously. I have experience as an administrative assistant for a licensing company. I have also done a 6 month internship in India as a marketing trainee. I am a very enthusiastic person, who is very committed to her work. I bring happiness and joy into everything I do or ask to do. I am organized, punctual, hard working and fast learning. I hope I am given the opportunity to show my skills and work ethic.

    $9.00 /hr
    3 hours
  5. Michele Francisco

    Michele Francisco

    Extensive experience in any admin, HR, PA/EA & CS support

    Hong Kong - Tests: 12

    Starting as a Department Secretary, I moved on to work as a Personal/Executive Assistant to Department Heads and Managing Directors before becoming an HR Executive. I have more than 7 years experience in supporting Senior Executives, providing assistance in arranging their appointments/calendar, travel, email handling, etc. As an HR Executive for the past 9 years, I managed all HR-related needs of a multinational and multi-cultural organisation. My tasks include organising events, drafting new policies and analysis of existing policies and policies, recruitment, employee engagement, etc. My hard skills include proficiency in MS Excel, MS Word and MS Outlook, above average knowledge in MS PowerPoint, working knowledge in Sage and SalesForce and very good typing skills. In order to get things done efficiently and effectively, I keep a positive attitude and passion towards work, learn new things rather quickly, pay attention to minute details, multi-task, think-out-of-the-box and adjust to the different working cultures and conditions. I'm looking for opportunities to make a small contribution in creating successful businesses or ventures by providing any secretarial, administrative, HR-related or any other supporting roles. I take pride in providing back office assistance to executives and small businesses or ventures in order to allow executives to focus on growing their businesses.

    $11.11 /hr
    8 hours
  6. Martin Bryan

    Martin Bryan

    Customer Service Manager, Team Manager, Project Manager

    United Kingdom - Tests: 5 - Portfolio: 5

    I am a UK based freelancer who has 9 years of experience working within different managerial roles. I have worked with many brand campaigns including Ralph Lauren, Sainsbury's and while working with Teleperformance. In these roles it was my job to manage and support 30+ colleagues and help them excel within the campaign parameters. This included interviewing, hiring, training, quality control, marketing, budget control, planning and above all communication. I pride myself on my past positions and have uploaded some certifications earned while working with these companies. I believe myself to be hardworking, efficient, organised, approachable, understanding and easy to get along with.

    $13.33 /hr
    3 hours
  7. Ivanne L.

    Ivanne L. Agency Contractor

    Content Moderator, Website Manager, Web Researcher, SEO Assistant

    Philippines - Tests: 10

    My core expertise lies in proofreading and data entry as I have been an administrative clerk for 5yrs and an associate editor-in-chief for 4yrs. In the role of Content Moderator/Analyst, I was able to maximize my ability on sensible content evaluation based on implemented standards. I was also being introduced to the field of Search Engine Optimization where I learned Social Media Marketing, back linking, article spinning, website editing, blog commenting and web researching. I want to keep on learning and enjoy challenges.

    Associated with: Mondex Professionals Agency

    $5.56 /hr
    3,364 hours
  8. Sohan Sarder

    Sohan Sarder Agency Contractor

    eCommerce Marketplace Specialist.

    Bangladesh - Tests: 9 - Portfolio: 10

    My objective is to list & upload products and manage eBay, Amazon & eCommerce Store for today's markets needs.I always effort to provide my clients a quality Service. I also like challenges & love to work with my clients as a long time basis. 1. Amazon Listing (manual & csv upload) including variation & Keyword optimization. 2. eBay Listing using 3rd party software including Optimization 3. eCommerce sites products upload & managing store 4. Turbo listing 5. Saat commerce 6. Auctiva listing 7. Inkfrog listing 8. SixBit eCommerce Solution 9. Merchant-Run listing 10. eBay Auction Listing 11. eCommerce 12. BigCommerce 13. eBay Selling Manager Pro 14. Html 15. & CSS3 & etc. **Try me to get a whole experience of professionalism**

    Groups: BigCommerce

    Associated with: Most Wanted, FansOfWarrior

    $5.56 /hr
    782 hours
  9. Tameca A.

    Tameca A. Agency Contractor

    Responsible and Flexible...Will get the job done fast and accurate...

    United States - Tests: 6

    I'm a Virtual Assistant that does anything from making vendor or customer service calls to sending out thank you cards to prospective clients. It's important to build trust, just as you would with a permanent employee. Over my entire work history, I have done various duties. To name a few I've been a Office Manager, a Dispatcher, an Accountant assistant, Customer Service Rep., Administrative Assistant, Claims processor, transcription,Data entry Clerk, and Health Unit Coordinator. Although most of my experience has been in the medical field. I have some minors in a few different industries also. I'm computer literate I can use most applications to name a few Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft Publisher, Win Way, Quick Books (Basic), Internet, E-mail, & Windows. I have Writing Skills w/Tech. Writing Ability, Great scheduler, Proficient in ICD-9 & CPT Coding , Insurance Billing Specialist, Accounting/Bookkeeping and may I add Excellent Speaking Ability.

    Associated with: Acree Inc.

    $12.00 /hr
    57 hours
  10. Aradhana D.

    Aradhana D. Agency Contractor

    Web Research, Data Entry, VA, Export/Import

    India - Tests: 3 - Portfolio: 6

    I am having more than 5 yrs. experience in Web Research and Data Entry work. Having worked extensively in web research my core expertise is in: (1) Market Research (2) Products, Ebay, Amazon & Other Services Research (3) Buyer, Seller & Manufacturer Database Research (4) Export & Import (5) Web researched on various other topics I have also worked on different B2B sites such as alibaba, tradekey etc to find manufacturers and competitive products to list on amazon & ebay. Also have experience of export/import to identify export/import potential of different markets, product & services. So working as full time freelancer my objective is to use my knowledge and experience for providing quality services which can help my client to make decisions and grow his business.

    Associated with: Neosource

    $6.67 /hr
    1,841 hours