Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: May 1, 2015
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  1. Ma. Andrea Contreras

    Ma. Andrea Contreras

    Experienced Sales Representative/Appointment Setter

    Philippines - Last active: 7 days ago - Tests: 1

    I am a professional and experienced sales representative with 2 years experience in sales and 1 year experienced as an appointment setter. I've got good people skills, and I am good in persuading and negotiating. I have an excellent communication skills that i used in dealing with broad range of customers. I am also confident and i have the resilience to carry on when the customer turns me down.

    $5.56 /hr
    1 hours
  2. Brittney Howes

    Brittney Howes

    Telemarketing Expert, Remote Data assistant

    United States - Last active: 1 month ago - Tests: 9 - Portfolio: 1

    To secure a challenging position within a flourishing environment, which allows me to utilize my skills and experience, while providing me with an opportunity to learn and grow. I have worked in a call center making sales for Comcast cable, American Water, Dominion Gas, and Number One Life Insurance. I also did data entry, billing, and order processing. I have excellent written and verbal English skills, I am very friendly, energetic, and enthusiastic.

    $11.11 /hr
    8 hours
  3. Ma christina b L.

    Ma christina b L.

    Virtual Assistant, Research and Data Expert, Quality Analyst

    Philippines - Last active: 2 months ago - Tests: 2

    I am dedicated, keen to detail and results-oriented kind of worker. I can definitely work with minimum supervision. My 3 Keys to Success - ACCURACY, TIMELINESS, and ENGAGEMENT. Every task or project should be accomplished with all these 3, and that is what I ensure in the service I deliver. Computer Science Degree Holder 9 yrs in the BPO industry Experience in email/voice/backoffice support (technical support/customer service)

    $4.00 /hr
    2 hours
  4. Ma. Lovely Dominique Labadlabad

    Ma. Lovely Dominique Labadlabad

    Live Chat-Email Support,Customer Service/Tech Support II,Data Entry

    Philippines - Last active: 17 days ago - Tests: 6 - Portfolio: 1

    For more than two years of experience in the Business-Process Outsourcing Industry or working for Call Center companies outside oDesk, I develop eminent skills in Customer Service & Technical Support. I use critiques as challenges to improve myself for a job. You'll never regret hiring me as I'm trainable, has passion and dedication. Customer service (through live chat & e-mail), data entry, telemarketing, appointment setting, lead generation, research and data entry are my main skills.

    $3.50 /hr
    1 hours
  5. Predrag Milenkovic

    Predrag Milenkovic

    Sales, telemarketing, financial analysis, business development

    Serbia - Last active: 1 month ago - Tests: 8

    I have been working in financial industry for more than 10 years. During this period I improved my sales skills, but also learned a lot about financial management, real-estate financing, corporate finance, business development and management, as well as about banking. Also, I am proficient in different softwares, like MS Office package, Adobe Photoshop and web-development tools.

    $11.11 /hr
    0 hours
  6. Mona Francisco

    Mona Francisco

    Virtual Assistant/Appointment Setter/Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 2

    My career goal is to be best with customer service management where I can utilized my experience in improving customer satisfaction. Fluent in English; skilled at communicating with customers in telecommunication companies. Billing specialist for telecommunication such as SPRINT (USA) British Telecom (UK) and Telstra (Australia) also a Virtual Assistant for CEO of NicobarGroup. Excellent in written and oral communication. Certifications

    $5.00 /hr
    2 hours
  7. Maria angela M.

    Maria angela M.

    Technical Writer

    Philippines - Last active: 1 month ago - Tests: 8

    Writing is my passion. When I have time, I write. I write for the Rotary Club of Pasig South. I also have my blog site. Please feel free to read anytime. My baby, my site - MY 2ND POST RANKED NUMBER 7 ON GOOGLE 2 DAYS AFTER IT WAS PUBLISHED! :) I'm a born multi-tasker and fast worker, I am here to do various jobs to which I am very much experienced and capable of doing. I have always prided myself for my quality work; honesty, integrity and dependability. When a task is given to me, I make it a point to exceed my employer's expectations. My employment record will show that I have all the skills posted here. My part-time job for example with the Rotary Club of Pasig South as a secretary, bookkeeper, events organizer, club bulletin writer, ghost writer, and appointment setter will qualify me as the best person to do data encoding jobs, email support, appointment setting and virtual assistant tasks and even writing jobs. I have been with the club for 8 years now. I must be doing my job well for them to keep me this long. I am a teacher. I have been working for 17 years now as a teacher. Through my work, I was able to acquire multiple skills and experience which I could share to the students. I am presently employed as an ESL teacher. I have been with the academy for five years now. My training and experience in BPO industry will help me a lot in customer service and telemarketing here in ODesk. I have a certificate that will prove my selling skills. I have a way with buyers and this is probably why I have sold a lot from cosmetics to real estate.

    $3.50 /hr
    0 hours
  8. Praveen R.

    Praveen R.


    India - Last active: 2 days ago - Tests: 3

    To be able to contribute my knowledge, skills and abilities to the success of the company with opportunities for growth and career advancement. To work in a company that values integrity and professionalism. I've been in the Telemarketing Industry since 2006, and its been a good 8 years and counting that I am still delivering results. I'm very passionate in what I do, that sometimes the work itself gets in to my system. I have strong interpersonal skills that will help me deal with other people or customers and company concerns. I am a hard working person that applies positive traits to help accomplish goals

    $7.00 /hr
    5 hours
  9. Christine faith C.

    Christine faith C.

    Travel Specialist | Virtual Assistant

    Philippines - Last active: 3 days ago - Tests: 6

    I'm confident that I would make a valuable addition to you team. I am very conscientious. I take care to do a good job. I have gained extensive experience of working with corporate clients, and know how to build a good rapport and relationship with customers so as to encourage repeat business.I'm hard-working, reliable, honest, motivated and love doing what I do. I have high expectations for my results. I am confident in my ability to produce, and while I prepare for the worst, I do the work necessary to tilt the odds so that the best will happen. My areas of expertise include: Excellent verbal and written communication skills Answering customer phone calls, answering questions and helping to solve any problems a customer may have. Experienced in Customer relations Strong skills in organizing workflow, ideas, materials, people Skilled in handling the public with diplomacy and professionalism

    $3.33 /hr
    4 hours
  10. Sarah Mae Macapobre

    Sarah Mae Macapobre

    Experienced Customer Service Agent and Excellent Appointment Setter

    Philippines - Last active: 18 hours ago - Tests: 3

    I have been working as a call center agent in the BPO industry since 2009. I've been assigned to different accounts where I had a chance to do appointment settings, do surveys over the phone, answering billing inquiries and dealt with technical issues. I made sure i always provide excellent customer service and that after every call, there’s an assurance of having a satisfied customer. I possess excellent communication and inter-personal skills. I have learned to be reliable, diligent and also adhere to deadlines. The determination for me to gain success is what i strive the most. I am committed to providing total quality of work .

    $4.44 /hr
    9 hours