Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: May 1, 2015
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  1. Mona Francisco

    Mona Francisco

    Virtual Assistant/Appointment Setter/Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 2

    My career goal is to be best with customer service management where I can utilized my experience in improving customer satisfaction. Fluent in English; skilled at communicating with customers in telecommunication companies. Billing specialist for telecommunication such as SPRINT (USA) British Telecom (UK) and Telstra (Australia) also a Virtual Assistant for CEO of NicobarGroup. Excellent in written and oral communication. Certifications

    $5.00 /hr
    2 hours
  2. Salve Alday

    Salve Alday

    Project Manager at Cool Pixels

    Philippines - Last active: 29 days ago - Tests: 1

    Cool Pixels is the leading offshore appointment setting and lead generation call center that has been in the business for over six years now. We are here to help businesses like yours to significantly increase sales. We are booking quality appointments for businesses in USA, Australia, and UK with great success. We have Campaigns such as Solar, Telco, Mortgage, Insurance, SEO and others.

    $5.00 /hr
    0 hours
  3. Christine faith C.

    Christine faith C.

    Travel Specialist | Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 6

    I'm confident that I would make a valuable addition to you team. I am very conscientious. I take care to do a good job. I have gained extensive experience of working with corporate clients, and know how to build a good rapport and relationship with customers so as to encourage repeat business.I'm hard-working, reliable, honest, motivated and love doing what I do. I have high expectations for my results. I am confident in my ability to produce, and while I prepare for the worst, I do the work necessary to tilt the odds so that the best will happen. My areas of expertise include: Excellent verbal and written communication skills Answering customer phone calls, answering questions and helping to solve any problems a customer may have. Experienced in Customer relations Strong skills in organizing workflow, ideas, materials, people Skilled in handling the public with diplomacy and professionalism

    $3.33 /hr
    4 hours
  4. Amadou Sall

    Amadou Sall

    Telemarketing, Telesales,Customer Representative service,legal

    Senegal - Last active: 8 hours ago - Tests: 5

    Bonjours, J’ai plus de trois ans d'expérience dans le domaine du télémarketing et de la traduction. Comme une personne énergique et positive, j’ai toujours laissé mes objectifs me mener au succès. Depuis que je suis un self-starter, j’ai besoin d'un minimum de formation lorsqu'il s’agit de travaux de télémarketing. Je possède la capacité de communiquer les produits et les connaissances de service d'une manière amicale à la clientèle qui signifie ma capacité à communiquer efficacement au téléphone, la gestion de la relation client par chat aussi. Je suis un écrivain de contenu pour les blogs et un traducteur (anglais-français). Je serais heureux de travailler avec vous. Je suis à votre disposition pour d’éventuelles questions. Cordialement. Mr Sall HI, I have more than three years experience in telemarketing and translation. As an energetic and positive individual, I have always let my targets lead me to success. Since I am a self-starter, I require a minimum of training when it comes to telemarketing work. I possess the ability to impart both products and service knowledge in a customer friendly way which signifies my ability to communicate effectively over the phone, handling chat or responding e-mail. I’m a content writer for blogs and a translator too (English to French). I will be happy to work with you. Let me know if you are any question. Best regards

    $5.56 /hr
    4 hours
  5. Maria angela M.

    Maria angela M.

    Technical Writer

    Philippines - Last active: 1 month ago - Tests: 8

    Writing is my passion. When I have time, I write. I write for the Rotary Club of Pasig South. I also have my blog site. Please feel free to read anytime. My baby, my site - MY 2ND POST RANKED NUMBER 7 ON GOOGLE 2 DAYS AFTER IT WAS PUBLISHED! :) I'm a born multi-tasker and fast worker, I am here to do various jobs to which I am very much experienced and capable of doing. I have always prided myself for my quality work; honesty, integrity and dependability. When a task is given to me, I make it a point to exceed my employer's expectations. My employment record will show that I have all the skills posted here. My part-time job for example with the Rotary Club of Pasig South as a secretary, bookkeeper, events organizer, club bulletin writer, ghost writer, and appointment setter will qualify me as the best person to do data encoding jobs, email support, appointment setting and virtual assistant tasks and even writing jobs. I have been with the club for 8 years now. I must be doing my job well for them to keep me this long. I am a teacher. I have been working for 17 years now as a teacher. Through my work, I was able to acquire multiple skills and experience which I could share to the students. I am presently employed as an ESL teacher. I have been with the academy for five years now. My training and experience in BPO industry will help me a lot in customer service and telemarketing here in ODesk. I have a certificate that will prove my selling skills. I have a way with buyers and this is probably why I have sold a lot from cosmetics to real estate.

    $3.50 /hr
    0 hours
  6. Myesha Washington

    Myesha Washington Agency Contractor

    "Myesha at Your Service!" Customer Service Support Professional

    United States - Last active: 06/21/2013 - Tests: 4

    Over the past 13 years, I have provided professional, effective, and reliable services, while showcasing my many talents for various companies and small businesses. My areas of service expertise lies in providing superior customer service support, administrative support, technical support, order processing, creative and article writing, data entry, phone support, email and social media marketing, and as a personal assistant. I am naturally creative, a self starter, and I always find innovative solutions. I am seeking opportunities to provide supportive services that will enable me to utilize my various talents and play a significant support role for you or your business. I assure you that you will definitely find me to your requirement.

    Associated with: Essential Virtual Solutions Agency

    $21.00 /hr
    0 hours
  7. James Pitt

    James Pitt Agency Contractor

    James 'Sales Outsoucing' Pitt

    United Kingdom - Last active: 02/25/2010 - Tests: 9 - Portfolio: 4

    Ultro Consulting, a leading provider of outsourcing services for SMBs, aims to help achieve maximum growth in minimum time. Ultro establishes & maintains virtual employees in self-contained Ultro Headquarters. Clients have complete control of the daily operations while our team of outsourcing experts implement not just the set up phase but also manage all the support functions such as HR, IT & Back Office. This enables clients to quickly gain the advantages of running their own in-house offshore operations without the overheads & risks of doing it themselves. We understands that there are still companies who are skeptical in outsourcing parts of their business for valid reasons; we are giving these companies the liberty to manage their own virtual employees through. Having a local partner in the offshore destination with experience in complex outsourced solutions provides a level of comfort that allows them to quickly realize the full benefits of outsourcing.

    Associated with: Ultro Outsourcing

    $22.22 /hr
    0 hours
  8. Amanda M.

    Amanda M.

    Personal Assistant

    United States - Last active: 07/25/2012 - Tests: 3

    High-energy young professional with exceptional interpersonal communication skills with a background in the following broad-based competencies: General Office Administrative Duties Audio/Podcast Editing Blogging Data Entry Layout & Web Design Public Relations Article Writing & Reporting Product Reviews & Advertising Online Editing & Writing Copy Editing

    $22.22 /hr
    216 hours