Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: May 1, 2015
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  1. Arafat Chowdhury

    Arafat Chowdhury Agency Contractor

    IT Consultant | Project Manager | Recruiter/ HRM & Administrator

    Bangladesh - Last active: 1 day ago - Tests: 2 - Portfolio: 10

    Certified TOP 10% oDesk Freelancer Arafat is a proficient and detail oriented IT professional, with mountainous experiences in conceptual & technological application of project management effectuations & methodologies. Self-motivated obtainer, committed to success by means of establishing highest standards of creativity, knowledge, accuracy, quality & integrity. Exceptionally exhibited exploration & communication expertness developed to allot key words at all the sections. A puissant and ascertained individual accustomed to working efficiently at a chief level, in separation or within a disciplined team. Occupies and sustains the betimes settlement of new challenges in a critical environment. Multiple implementations in business developing, administrating and working with various internationally recognized industries virtually. Ability to handle the stressful situations, making instant decision, making marketing parallel, that tempts attention and getting the projects done on time & budget. Over the last 7+ years my expertness consists largely of the following tactics: # Project Management & Planning # Estimation & Scoping # Process Mapping, Planning & Improvement # Business Analysis/ Planning # Budget - Preparation and maintenance # Compensation Management # Operation Management # Joint Venture & Affiliate Management # Team Management # Lead Generation and Sales Management # Product Categorization Management # Content System Management # Personnel Management # Freelancer Recruiting # Talent/ Candidate Sourcing # Resource Allocation # Appointment Settlement # Quality Analyst # Status Tracking # Testing # Launch Strategy # Event Planning # Presentation # Research My job is fast, accurate & I ensure you 110% quality & accuracy. With over 7+ years experiences on small and large scale projects you will acquire an efficient and qualified Project Manager & Administrator for your business & company as well. Your project attainment and contentment is the only way to my prosperity. I convey that you will receive more than anticipation.

    Groups: BigCommerce, Bluehost Developers and Designers...

    Associated with: AbacuS

    $7.78 /hr
    1,847 hours
  2. Jerwin Serra

    Jerwin Serra Agency Contractor

    Data Entry Specialist, Telemarketing, Admin/ Virtual Assistant

    Philippines - Last active: 16 days ago - Tests: 5

    Hi, name is Jerwin and has work in BPO industry particularly in customer service with Multi-task responsibilities. I was able to hone my capacity in dealing with people from all walks of life and improve my knowledge in each tasks and tools I've mastered through different experiences I had on my previous jobs. Needless to say, I became very familiar in different types of tools/system, researching through search engines and compiling reports. I am hardworking and resourceful. Any client who hires me would definitely get a great value for his/her money.

    Associated with: unLimited

    $3.33 /hr
    117 hours
  3. Ottomar Olivares

    Ottomar Olivares Agency Contractor

    Outbound Call Center Agent/Management

    Philippines - Last active: 1 day ago - Tests: 2 - Portfolio: 10

    Hi, Attention to detail and dedicated Team Management/Administrative Support professional with 8 years of Management experience, 3 years Supervisory and 4 years Call Center Agent/Freelancer experiences. Now I'm interested in putting my time and computer skills to better use. [Please kindly see below at ("Other Experiences") for my Responsibilities]. Hi, to the entire possible employer. I just updated my overview and rate/hour; I've put the exact details that I need you to know guys the original experiences that I had. As you can see I started from lower level and not jumping right away at higher level here in Odesk. Now I have work here more than 1000 hours, I think this is the right time to put my exact experiences. Areas of expertise: Customer Service & Satisfaction, Sales and Margin Improvement, Retail Operations, Highly Organized & Attention to Detail, Teambuilding & Training, Employee/Agent Management and Recruiting, Telemarketing, Appointment setting, Accounts Verification, Cold Calling, B2B, Data Entry, Lead mining, Web research, Basic SEO, Google docs, Microsoft excel/word/point, PDF to Excel/Spreadsheet and Zoho crm. I am flexible and adaptive, can work in different environment. I have a right attitude to learn new things fast. I always ask questions if I'm not sure. I always put myself in someone else's shoe. I work as efficiently as possible. I am a positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result oriented person, fully dedicated to my work. Teamwork is my best attribute.

    Associated with: Skilled Agents, The One

    $10.00 /hr
    2,233 hours
  4. Kristine Carla Lomogbad

    Kristine Carla Lomogbad Agency Contractor

    CSR/Telemarketer/Appointment Setter

    Philippines - Last active: 8 days ago - Tests: 1

    As of my work experience, I have been in telemarketing industry for two(2) years and been assigned in sales and appointment setting accounts in that two(2) years of working as an agent. I could assure you that I could be trustworthy and responsible for the job that you are going to give me. I could also work under pressure and have analytic mindset. I am capable of communicating very well and could adjust my attitude depending on the person I am talking to. I worked correctly, precisely and efficiently and always make every effort to go beyond whatever standards are expected of me. Outstanding and professional work guaranteed.

    Associated with: MarketMakers Specialist, The Call Center Group Philippines

    $3.33 /hr
    31 hours
  5. Jean Alcantara

    Jean Alcantara Agency Contractor

    telemarketer / lead generator / writer

    Philippines - Last active: 29 days ago - Tests: 1

    I have been a Sales and Marketing associate in a renowned B2B Lead Generation Company. I have been calling outbound and have provided clients with quality leads and appointments, managed social media accounts online, and developed marketing lists through cold calling and through web research and using different tools and platforms online.

    Associated with: Customer Service Group Manila™

    $6.67 /hr
    42 hours
  6. Beverly D.

    Beverly D. Agency Contractor

    Sales and Customer Service Manager, Product Researcher, QA, Admin

    Philippines - Last active: 1 month ago - Tests: 10 - Portfolio: 2

    8 years of solid call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 3 years remote / virtual assistance experience providing excellent customer service, sales, web and product research, and admin support for US and Canadian Clients. Focused, self-motivated, sets high standards to deliver quality results, exceeds client expectations, and promotes a win-win relationship.

    Associated with: Eligible Supports

    $11.11 /hr
    3,169 hours
  7. Christian Rey Tan

    Christian Rey Tan Agency Contractor

    Project Manager / Lead Generator / Telemarketer

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 16

    My 4 year call center experience made me familiar with telemarketing business. I am experienced in working with Microsoft applications and networking. I was a team lead for more than 2 years in different client programs. My goal is to acquire a job where my skills would be most efficient and learn new ideas at the same time. Our agency is composed of experienced sales representatives and telemarketers. We are able to work in a controlled environment if needed.

    Associated with: Creative Tele-Assistance Network

    $5.56 /hr
    6,700 hours
  8. Md. Makjumul Hasan

    Md. Makjumul Hasan Agency Contractor

    Expert on customer relationship over phone and also transcription.

    Bangladesh - Last active: 21 days ago - Tests: 1

    Achieve the smile of the clients which they are starving for and success of the company. 1. Call Center Agent. ( September 11, 2013 - Continuing) Light Speed Source Company Location : 36 North Road, Dhanmondi, Dhaka - 1209. Department: Schedule. Duties/Responsibilities: Calling and speaking with self employed persons and booking an appointment on behalf of Adviser manager of Combined Insurance Company. 2. Call Center Agent. ( June 01, 2013 - Continuing) Dhaka Calls Company Location : G - 3, H/N - 55, Dhanmondi - 9/A, Dhaka - 1209. Department: Sales Duties/Responsibilities: Live Calling and speaking with house owners and offering them free and no obligation estimate regarding any replacement of their doors and windows. 3.Lecturer ( November 01, 2008 - Continuing) Private Tution Company Location : Private 4.Interpreter ( June 01, 2009 - October 30, 2009) ICDDRB Company Location : Mohakhali Department: Research Duties/Responsibilities: To hear the Bangla voice records and translate these to English in script accordingly. 5.Lecturer ( March 01, 2007 - April 01, 2009) Unity Coaching Center Company Location : Farmgate, Dhaka. Department: ISSB Duties/Responsibilities: Teaching all the IQs, English and ground tasks.

    Associated with: Max70 Independent

    $4.44 /hr
    437 hours
  9. Felyn Grace Jangad

    Felyn Grace Jangad Agency Contractor

    Customer Support, Product Support, Virtual Assistant, Data entry

    Philippines - Last active: 2 days ago - Tests: 2

    In my 5 years of hands on Customer Service experience, I have already acquired the necessary skills and tools to equip myself of doing related job opportunities online. While specializing as Customer support and Product support representative, I have also managed to work as QA specialist for Agents under the same set. As a full time contractor and freelancer, I understand that every campaign/project requires all out devotion and systematic knowledge. I can assure to provide full time and respectable kind of service whether it is and administrative job or a support access, Customer related support or Data entry/mining as well, I can help you with that. With the years of experience I had, below are the skills I consider myself excellent at: • Basic Computer Applications/ Programs • Basic Computer and Peripherals Troubleshooting • Travel Specialist • Network Installation (Home and Office) • Customer Care Specialist I am looking for clients who are seeking for experienced and quality over quantity of work.

    Associated with: MetroLinks Solutions

    $5.56 /hr
    1,114 hours
  10. Raquel Rivera

    Raquel Rivera Agency Contractor

    Career Woman

    Philippines - Last active: 1 day ago - Tests: 2

    I worked as a Telemarketer for more than a year. Also,I worked as Corporate Relation Assistant Manager and was promoted as an Executive Assistant so I am good in recruiting, setting appointment, clerical works, administrative supports, preparing reports, researching, database management and data entry. Also, I can handle social media marketing and manage web store products. I am hard working, responsible and flexible person. Flexible, in the sense that I can easily cope up, I can do task beyond the limits of my expertise and I can deal with different people.I can be an asset!

    Associated with:

    $4.44 /hr
    929 hours