Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.

731

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: May 1, 2015
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  1. Princess marie C.

    Princess marie C. Agency Contractor

    Customer Service/Email and Live Chat/VA/TeamLeader/Telemarketer/

    Philippines - Last active: 1 day ago - Tests: 7

    A graduate of Business Management with 11 YEARS of experience in a CALL CENTER INDUSTRY. Currently working as Professional Virtual Assistant in one of US Companies and Telemarketer providing QUALITY F2F and Phone APPOINTMENTS for B2B & B2C in North America and Australia. Worked as an OUTBOUND Team Manager for Collections, As Team Manager, I run operations with a tight monitor on targets and profits uncompromising quality control and compliance. A coach and trainer of agents in meeting optimum standards.

    Associated with: Royal Telemarketers

    $7.78 /hr
    10,554 hours
    4.97
  2. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Last active: 1 day ago - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    5,791 hours
    4.71
  3. Jolani J.

    Jolani J. Agency Contractor

    Project Manager / Graphic Designer / Indesign Book Designer

    United States - Last active: 2 days ago - Tests: 3 - Portfolio: 10

    The skills that I have acquired in the demanding and ever changing field of Entertainment have led me to fine-tune the art of multi-tasking, efficiency and on the fly decision making to tackle even the most critical unforeseen obstacles with ease and confidence. I pride myself on being detailed oriented, hands-on individual with progressive management experience. I have vast experience in Virtual Assisting, Graphic Designing, Marketing, Sales, Telemarking, event planning, production scheduling and general office duties. I take pride in being able to juggle many different tasks at the same time and deal with any emergencies that come up. The services I provide are tailored to my customer’s specific needs. I’m efficient, cost effective and can guarantee a quick turn-around I have strong work ethics, curious creative mind, and organizational abilities. For me, it is also extremely important to gain the trust of the people for whom I work for and with.

    Associated with: Project J

    $20.00 /hr
    4,161 hours
    4.40
  4. Renan anthony A.

    Renan anthony A. Agency Contractor

    Executive Assistant, Customer Service Manager, Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 14

    Have more than 3 years experience in the BPO industry as a customer service representative. I’ve handled American and Australian Clients and worked as a Senior Agent. I am working as a freelancer for more than 2 years here in oDesk as Customer Service Manager Assistant to Customer Service Manager. I helped my Clients organize and develop their customer service side of the business. I also managed oDesk contracts from posting oDesk Jobs to initial interview up to issuing payments to the contractors. I will Work hard and will do everything that is needed to complete the task assigned to me. Have excellent understanding with: Microsoft Word Microsoft Excel Microsoft Outlook Google Documents Facebook Desk.com Snapengage (Customer Chat)

    Associated with: 3D e-Solutions, Creating Outsourcing Solutions Agency

    $11.11 /hr
    5,862 hours
    4.82
  5. Venrick De Mesa

    Venrick De Mesa Agency Contractor

    CSR/Telemarketer/Appointment Setter/Virtual Assistant

    Philippines - Last active: 2 months ago - Tests: 1

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost two years, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.

    Associated with: Paramount Telemarketers Philippines, Awesome Philippine Telemarketers

    $4.44 /hr
    22 hours
    5.00
  6. Robert cecilia M.

    Robert cecilia M. Agency Contractor

    Agency Owner/CSR/Telemarketer/Appointment Setter

    Philippines - Last active: 2 days ago - Tests: 2

    I've been a CSR/Telemarketer/Appointment Setter for almost 4 years, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. My ultimate goal is to create a wonderful working relationship with my client and always go for the extra mile to retain clients trust and satisfaction. Clients who are looking for this type of personality are more than welcome to schedule me for interview and it would be my greatest pleasure to let you know more about how I can contribute to your company's success. I work efficiently, correctly, accurately and always strive to exceed whatever standards are expected of me. Remarkable and professional work guaranteed!

    Associated with: MarketMakers Specialist, The Call Center Group Philippines

    $5.69 /hr
    137 hours
    4.17
  7. Md. Makjumul Hasan

    Md. Makjumul Hasan Agency Contractor

    Expert on customer relationship over phone and also transcription.

    Bangladesh - Last active: 19 days ago - Tests: 1

    Achieve the smile of the clients which they are starving for and success of the company. 1. Call Center Agent. ( September 11, 2013 - Continuing) Light Speed Source Company Location : 36 North Road, Dhanmondi, Dhaka - 1209. Department: Schedule. Duties/Responsibilities: Calling and speaking with self employed persons and booking an appointment on behalf of Adviser manager of Combined Insurance Company. 2. Call Center Agent. ( June 01, 2013 - Continuing) Dhaka Calls Company Location : G - 3, H/N - 55, Dhanmondi - 9/A, Dhaka - 1209. Department: Sales Duties/Responsibilities: Live Calling and speaking with house owners and offering them free and no obligation estimate regarding any replacement of their doors and windows. 3.Lecturer ( November 01, 2008 - Continuing) Private Tution Company Location : Private 4.Interpreter ( June 01, 2009 - October 30, 2009) ICDDRB Company Location : Mohakhali Department: Research Duties/Responsibilities: To hear the Bangla voice records and translate these to English in script accordingly. 5.Lecturer ( March 01, 2007 - April 01, 2009) Unity Coaching Center Company Location : Farmgate, Dhaka. Department: ISSB Duties/Responsibilities: Teaching all the IQs, English and ground tasks.

    Associated with: Max70 Independent

    $4.44 /hr
    437 hours
    5.00
  8. Emily L.

    Emily L. Agency Contractor

    Highly Experienced Telemarketer/Appointment Setter/Data Entry

    Philippines - Last active: 1 month ago - Tests: 3

    Huge experience in telemarketing. Exceptionally motivated and eager to succeed. I am hard working and very determined. I enjoy keeping myself busy and put extra effort in my tasks. I enjoy working with other and able to work unsupervised. I am reliable, I strive to always keep a positive attitude and have the ability to learn quickly.

    Associated with: Philippine Global TeleServices, Ann Joy Yamba Agency

    $8.33 /hr
    1,250 hours
    5.00
  9. Summer Palma

    Summer Palma Agency Contractor

    CSR/Telemarketer/Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 1 - Portfolio: 1

    I've been a CSR/Telemarketer for almost two years. Both inside and outside oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for insurance, home warranty, vacuum cleaner, mobile & kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.

    Associated with: Paramount Telemarketing Laguna, Globex911

    $4.44 /hr
    609 hours
    4.98
  10. Genelyn Salazar

    Genelyn Salazar Agency Contractor

    experienced telemarketer/appointment setter/customer service

    Philippines - Last active: 1 month ago - Tests: 1

    My experience of being in the call center industry for 2 years both inbound and outbound, gives me the edge with regards to handling over the phone businesses. From appointment setting for an energy account in Alberta, hard core bank insurance refund in UK, tech support representative for Norton anti-virus, and customer service rep for Dell Sonicwall.

    Associated with: The PROVIDER, The Callers

    $10.00 /hr
    69 hours
    4.69