Senior Solutions Consultant
Experienced and qualified business technology professional with over 14 years of experience and focussing on customer facing Payments/EFT domain solution consulting, software implementation and migration, project management/leading, testing and training.
Pre Sales and Solution Consulting
Experience in providing technical assistance to sales team members to facilitate closing sales by identifying user requirements and opportunities, creating and delivering custom demonstrations, business case, presentations and providing RFI/RFP support.
Experienced in solution consulting and implementation of Transaction Initiators (Delivery Channels/Self Service Terminals), Transaction Processors (EFT Switches, Risk/Fraud Management solutions), Transaction Authorisers (Core Banking and Card Management solutions), and Transaction Management Systems (Clearing and Settlement, Claims Management and Monitoring systems) for financial institutions and processors.
Respond to RFIs/RFPs, Gather User Requirements and interpretation of use cases/stories and producing solution design proposals. Prepare requirement, configuration, change control, quality control documents. Have strong relationship management and vendor management skills. Good knowledge on various software management tools.
Service Delivery and Technical/Functional Consulting
Held leading positions in industry leading organisations like ACI worldwide, Clear2Pay, Logica (now CGI), FSS and Diebold.
Lead large scale EFT migration and implementation projects, with initiation, planning, execution and support.
Hands on experience on migration and implementation of Base24-eps, Base24, IST switches, PRM fraud monitoring solutions, testing simulators like Asset, Paragon, Clear2Pay (Lexcel, Integri and Levelfour) testing tools and simulators.
Good knowledge on project delivery and execution cycle for EFT products, solutions and tools.
Training and mentoring customers on industry best practices with both formal and informal courses
Proven ability to train, motivate, supervise, prioritise with a good communication and presentation skills.
Products - ACI Base24 v6.x, ACI Base24-eps, PRM, FIS IST, ACI Action 2000, Sparrow-Hawk, EFT Interfaces for Flex cube, Finacle, BANCS/BANCS Link core banking solutions, Diebold, NCR and BULL ATMs, POS terminals, Prognosis Event Monitoring Tool
Hard Ware - Tandem Non Stop Servers, IBM and HP High End UNIX Servers
Operating Systems – Guardian (Tandem OS), UNIX, Windows
Database - Enscribe, Oracle, Sybase and c-Tree
Testing and Defect Management Tools - ASSET, Level Four, Intergri, Paragon, Lexcel, ,Mercury Quality Centre, Test Director, PVCS, Sales Force
Certification Tools – MasterCard, Visa, JCB and CUP
Monitoring Tools - Prognosis Event Monitoring Tool, Tivoli
Protocols and Messaging Standards - Diebold 912, NCR 50, IFX, ISO8583 v87 & 93 standards, VISA, MasterCard, AMEX, JCB and CUP mandates TCP/IP and X.25