BPO Call Center Freelancers

Browse BPO Call Center job posts for project examples or post your job on Upwork for free!

BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 19 BPO Call Center projects are completed every quarter on Upwork.

19

Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.19.

4.19
Last updated: June 1, 2015

Popular BPO Call Center Searches

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  1. samantha regalado

    samantha regalado Agency Contractor

    Staffing Manager at Global SOS| CSR | Virtual Assistant

    Philippines - Last active: 4 days ago - Tests: 7 - Portfolio: 17

    Being a freelancer and having experience working in a call center helped me develop my verbal and comprehensive skills. Majority of my working environment revolves on my communication skills, interacting with different types of people from all over the world while enhancing my computer capabilities. I manage my time very well and am very effective when delivering output. My natural talent for multitasking, my wide knowledge of accounting and mathematics and my competent disposition will serve as my tools in getting the job done.

    Associated with: Global S.O.S

    $13.33 /hr
    6,533 hours
    5.00
  2. Elna J.

    Elna J. Agency Contractor

    International Business Development Manager / Research and Risk Analyst

    United States - Last active: 18 days ago - Tests: 3

    ●Over 6 years of business development experience in supply chain improvement, purchasing, inventory management, supply chain analysis, and sales. ●Knowledgeable in creating business processes that can increase revenue, minimize spending, and improve employee efficiency. ●An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

    Associated with: TeleXtra BPO Support- telextrabpo@gmail.com

    $20.00 /hr
    0 hours
    5.00
  3. Antonio leandro E.

    Antonio leandro E.

    Efficient, Reliable and Client-Oriented Customer Service Specialist

    Philippines - Last active: 08/18/2014 - Tests: 5

    For the past 5 years I have handled a number of accounts in the BPO Industry including those focused on Sales, Finance and Collections. But in all the lines of business I have handled, Customer Service would be the main driver. My designation includes constant exposure to the use of Microsoft Office (i.e. Excel, Powerpoint, Word). My English proficiency is very high as well. This is due mainly to my training at home, in school and my constant exposure to the language while working with customer who use English as their first language.

    $4.44 /hr
    6 hours
    4.70
  4. Luisa A.

    Luisa A.

    Customer Service Specialist

    Philippines - Last active: 23 hours ago - Tests: 7

    I have over ten years’ experience in the Philippines and Singapore BPO industry and held positions ranging from Customer Service, Technical Support, Sales, Email, and Team Lead. Over the phone, I have sold surgical gloves and credit cards, asked for pledges, profiled potential investors, troubleshot for DSL connections, made dining reservations, and attended to account inquiries. I have done email support, and have accounting and HR backgrounds as well. Shoot me an email (lui_asprer@yahoo.com) or contact me via skype (lui 19).

    $5.56 /hr
    1,314 hours
    5.00
  5. Kathleen V.

    Kathleen V.

    Experienced Backoffice Specialist

    Philippines - Last active: 10 days ago - Tests: 4

    I have a 12-year work experience in the customer service industry; five of which was for managing a team of individual contributors. Our team provided highly varied business process support to a multinational IT company; majority of which were order entry, processing, and management, reports creation, and the like. I'm highly trainable, have high attention to detail and easily process new and complex information. I also have a two-year experience in leads-generation through chat support.

    $3.26 /hr
    125 hours
    4.94
  6. Russel Carlo Romare

    Russel Carlo Romare

    Technical Support / Customer Service / Email / Chat I Zendesk I ZopIM

    Philippines - Last active: 2 days ago - Tests: 10 - Portfolio: 5

    This past 7 years in working as both customer service and technical support representative in a business process outsourcing company, I developed a wide range of skills and knowledge of relevant applications and equipment on computers and I build an in-depth understanding of credit reports of a certain company when I was with Dun and Bradstreet. My job experiences brought my communication skill to a higher level, especially that I have worked with American and Australian clients. I have an effective listening and understanding, skills, I am always ready to face challenges, get along with people very well and I am very much open to learning. Relevant experience and qualifications: -Proficient in PC. Have computer skills specifically customer service software -Type 53 WPM -High level of responsibility and fast-learning traits -Quality customer service and communication skills. -Tremendous attention to detail. -Capacity to multitask under pressure. -Enthusiastic persona with an active drive for customer satisfaction. -Have the ability to communicate clearly and concisely with clients. -Proficient with different types of office software (Microsoft Word, Excel). -Knowledge of administrative procedures. -Relevant technical / products’ knowledge. -Authorizing refunds or other compensation to customers. -Making sure accurate records are kept of communications with customers. -Adept at using Zendesk, ZopIM, Salesforce and Siebel CRM.

    $5.00 /hr
    207 hours
    5.00
  7. Anna Mae Galino

    Anna Mae Galino

    IT Professional, Translator, Graphics Designer, Customer Service Rep.

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 7

    -2 Years of experience with high profile technology companies including SPi Global, Inc. -Competent at managing responsibilities in a high-volume atmosphere -Skilled at interacting with customers of all socioeconomic backgrounds -Hard worker, quick learner, and ability to assume responsibility -Ability to work in a fast-paced, intense environment smoothly -Talented in problem solving and office system design -Meticulous worker; attentive to quality and detail -Committed to providing total quality work -Strong skills in organizing workflow, ideas, materials, people -Proficient in the use of computers

    $11.11 /hr
    1,048 hours
    4.93
  8. Rhonhelyn P.

    Rhonhelyn P.

    Virtual Assistant, Research and Data Entry

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 3

    I have eight years of solid experience in customer service, research and data-entry supporting clients from the US. My objective is to provide services that will maximize my skills in data-entry and research while seeking for a position that is fun and interesting. I am detail-oriented and self-motivated looking for a long term career where I can maximize my potentials.

    $6.67 /hr
    338 hours
    4.96
  9. Leo E.

    Leo E.

    Customer Service / Technical Support Agent / QA Specialist

    Philippines - Last active: 11 days ago - Tests: 7

    I've worked in the Call Center / BPO industry for eight years, and I'm very proficient at jobs involving Customer Service, Technical Support, Admin Support, and Quality Assurance. I consider myself versatile -- providing service to clients through various channels like phone, chat, and email. Given the right opportunity, I can be a very reliable and loyal employee.

    $3.90 /hr
    1,894 hours
    5.00