Excellent Customer Service & Virtual Assistant
Last active: 1 day ago
I started working in 2007 as a Customer Service Representative for a BPO (Business Process Outsourcing) with a client based in the U.S. Having great exposure to processing bills payment, transitioning to sales, basic troubleshooting and most of all complaint-handling allowed me to be resilient, diligent, and learned what grace under pressure is. I can work on a night shift, flexible, quick-learner and am always willing to learn. My skills also allowed me to work for another BPO serving an Australia-based telecommunications account and stayed there for two years. I was also exposed to sales as I then shifted to another career as Professional Medical Representative which basically offer, sell, and market products to medical professionals. My last job was as a Customer Service Assistant-Institutional Banking Services to one of the biggest banks in the Philippines. My duties include administrative, and operational assistance to business clients of the bank.
Having said all of these, I can guarantee that I can deliver 100% and that I can outperform whatever is expected of me.