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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 18 Call Center Management projects are completed every quarter on Upwork.

18

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: July 1, 2015

Popular Call Center Management Searches

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  1. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,787 hours
    5.00
  2. Lakshman Singh

    Lakshman Singh

    Cisco Voice Expert

    India - Last active: 5 days ago - Tests: 3 - Portfolio: 1

    *Cisco Voice/UC Consultant (CCIE-VOICE, CCNP-VOICE/CCVP) having more than 5.5 years of extensive experience in Cisco Installations/deployment, Support, Presales, Postsales, Training, Documentation. *I have deployed a Cisco UC (CUCM, CME, CUC, CUPS, ISRG2 Routers, VCS-C, VCS-E, UCCX, Jabber etc.) cluster of 2000 IP Phones alone. *I have designed and deployed 5 Cisco BE6000 / BE6K and BE7000 / BE7K Solutions *I have worked in Cisco TAC, have vast experience in troubleshoot. *I have worked in Presales, knowledgeble about Licensing, Ordering, RMA etc. CERTIFICATION(S) : CCIE-VOICE (written) | CCNP-VOICE/CCVP | CCNA-VOICE | CCDA | CXFS | CCNA & CCENT SERVICES OFFERED : 1. CUCM (Cisco Unified Communications Manager) 2. CUC (Cisco Unity Connection) 3. CUPS (Cisco Unified Presence Server) 4. UCCX (Unified Contact Center Express) 5. CME (Cisco Unified Communications Manager Express) 6. CUE (Cisco Unity Express) 7. VCS (Video Communications Server) 8. Cisco Telepresence / Tandberg (For Video Conferencing) 9. Cisco Jabber 10. Cisco Voice Gateway / Router (29xx, 39xx etc.) 11. Cisco Switches (PoE and Non PoE) 12. Integration of Cisco Devices 13. Analog Voice Gateways 14. Cisco BE6K / BE6000 15. UCS Servers 16. UC520 / UC500 17. MPLS, Frame Relay, PPP

    $40.00 /hr
    4 hours
    5.00
  3. Kelli Bullock

    Kelli Bullock

    Sales and Marketing Extraordinaire

    United States - Last active: 4 days ago - Tests: 3 - Portfolio: 7

    I am a definite Sales and Marketing Go Getter!! Aside from three clients, I have good points across the board. I am a person who thinks positive and therefore will always be successful as part of a team and one on one! Moving on and perseverance with individuals of that status are what sets me apart from your every day mainstream employee! I strive to be a part of virtual office management in the boundaries of Marketing, Advertising, Sales, Internet Research, Travel/Tourism, Medical, IT and/or an office team environment, on an upscale learning level, obtaining knowledge of current technology as well as learning and applying that knowledge to the workplace on a constant interval. Gained an award/recognition for being in the Top 10% of total LinkedIn Members for the most searched profile and outstanding marketing strategy for 2012 and 2013. Have impeccable references from Business Owners/CEOs available upon request!

    $22.22 /hr
    1,358 hours
    4.05
  4. Leah Jordan

    Leah Jordan

    Administrative Assistant

    United States - Last active: 1 day ago - Tests: 5

    I have an extensive knowledge in customer service, problem solving, account processing, sales, and many other areas. I am extremely self motivated, a quick learner, and have a very positive outlook on career opportunities. I have very strong typing and data entry skills, at 53 words per minute and 1,000 ten key strokes per minute. I have done many things in career paths including making customer service calls, filing and faxing documents, answering phone calls in a high paced environment, processing bill pay at a well known bank, clerical work, and processing photo orders while basic maintenance and running a photo lab, and much more. If given the opportunity I will not fail. I look forward to helping your companies goals, sells, and customer service grow.

    $11.11 /hr
    2,053 hours
    4.84
  5. Luisel K.

    Luisel K.

    Technical Support Representative/Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    To be able to work at my best, one that is suited to my skills,and experience, and to be of service in my full ability for the benefit of my employer. To find a job where hard work will be rewarded and recognized.

    $5.56 /hr
    1,708 hours
    3.92
  6. Jovannie Gutierrez

    Jovannie Gutierrez

    Mr

    Philippines - Last active: 8 days ago - Tests: 3 - Portfolio: 1

    Handling Escalated Call and increasing CSR's expertise on the product is the main role of a Team Lead. As a Team Lead, I played a vital role in handling business critical situations that my employer's client has faced. Being part of a World Class business has prepared me to contribute to the start of your company's growth and success. Developing CSR to be more accountable and dedicate themselves to business as an addition to the nature of line of business magnified the role of a Team Lead.

    $3.50 /hr
    251 hours
    0.00
  7. Geoffory C.

    Geoffory C.

    Business and Technology Executive and Consultant

    United States - Last active: 1 day ago - Tests: 8 - Portfolio: 8

    To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

    $55.56 /hr
    4,511 hours
    5.00
  8. Erwin Rommel De Guzman

    Erwin Rommel De Guzman

    Excellent Manager for Language Translations, Business and Sales

    Philippines - Last active: 10 days ago - Tests: 3

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader

    $8.89 /hr
    638 hours
    4.99
  9. Randy Seda

    Randy Seda

    Appointment Setter / Telemarketing Expert / Project Manager

    Philippines - Last active: 1 day ago - Tests: 3

    I would like to undertake such opportunity to further develop and hone the skills i have acquired over the past years. I've worked into BPO industry for five years such as Customer Sales Associate, Customer Service Representative and Technical Sales and Support Representative. I have strong interpersonal skills that will help me deal with other people or customers and company concerns. I am a hard working person that applies positive traits to help accomplish goals.

    $10.00 /hr
    7,306 hours
    4.92