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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 15 Call Center Management projects are completed every quarter on Upwork.

15

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: August 1, 2015

Popular Call Center Management Searches

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  1. Aristotle Ponsica

    Aristotle Ponsica Agency Contractor

    Assistant to the Project Manager

    Philippines - Tests: 6

    Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. Over the last 5 years, I have gained huge experiences in handling a team in Customer and Technical Service. Commenting on Forums, Excel, Power Point, Social Media Management, Creating Facebook Groups and Fan Page etc are few of my things I can do anytime. My main objective is to work to a state of perfection to achieve the buyer’s trust, satisfaction, provide excellent service, with timely, accurate, and professional results

    Associated with: Techno Workers

    $4.00 /hr
    389 hours
    0.00
  2. Joseph Czerkies

    Overseas call center consultant

    United States

    I am a hard worker that is trying to maximize my career and experience. My undergrad is in organizational behavior from Northwestern University. My experience is getting call centers set up and successful, especially those that are overseas. Hiring, terminating, creating metrics, creating teams, and setting up a call center department are some of the ways I can help your company get its call center successful.

    $33.33 /hr
    530 hours
    0.00
  3. Christian Arsenal

    Christian Arsenal

    GoAutodial and ViciDial Expert, Tech Support, Administrator

    Philippines - Tests: 2 - Portfolio: 4

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

    $5.56 /hr
    3,922 hours
    4.49
  4. Abul K.

    Abul K. Agency Contractor

    Certified ERP, CRM, SCM, Call Center Consultant

    Bangladesh - Tests: 4 - Portfolio: 9

    Write the Clients Requirement and Develop Agile-Scum Project management Planning and develop their application using modern technologies like java, php, javascript. Google, zoho Apps. EC2, Rackspace, Digital ocean, mnode Cloud Server Management and Administration, shell script. DB store procedure Scripting, DB Operations.

    Associated with: MK Information Technology, Eunus Foundation, Association of Open-Source Developers

    $8.00 /hr
    50 hours
    4.59
  5. Nanda Kumar

    Nanda Kumar

    Multi skillled, ready to work

    India - Tests: 3

    I am a multi skilled person with ready to work attitude. Open to take challenges. User/Client satisfaction is the main goal. SLA is the first priority and policies and procedures are the business keys. Skills: Customer and Technical support Officer, Client Tech Support, Application testing, Server Administration, ITIL Certified Support analyst, Worked on client and third party tools like HPSM, ESMT, HPQC, Selenium, Power Builder, MS-Access, MS-Office, SQL and Informatica developer. Trained and experienced in SAP (BO, BI, WM), Experienced in mobile UI Disigning and Iphone UI designing.

    $11.11 /hr
    0 hours
    0.00
  6. Tarek Shumon

    Tarek Shumon

    Experienced in Graphics Design, Property Preservation & Web Research.

    Bangladesh - Tests: 2 - Portfolio: 2

    Hello, I am Tarek, To me, hardworking and devotion are two keys to a successful career. as I believe myself to be an enthusiastic and result-oriented achiever, I always prefer working on challenging jobs, where i can implement the ideas, experiences and hard work towards achieving success for the organizations goal. Thanks.

    $6.00 /hr
    0 hours
    0.00
  7. Muhammad T.

    Muhammad T.

    Netwok/System Engineer

    Pakistan - Tests: 18

    With a background in IT support, operations management, configuration, and maintenance of information system, IT Infrastructure, I have 2+ years of international experience working with many companies. Currently I am the Assistant Manager, IT in Ibrama Communication company. Ibrama Communications is one of a biggest outbound call center in Pakistan with 300 seats and complete infrastructure.In this position, I oversee, Network/Systems Management, Troubleshooting client issue, Monitoring Live Windows and Linux based servers as well, Solutions, and Integration. Present Job summary is: Designing & Managing IT (voice / networking) infrastructure for business continuity and development. Designing and managing LAN infrastructure which includes Linux Based Calling servers & Voice communication (using Asterisk, freePBX, Vicidial etc) , Virtualization (using VMware ESXi version 3, 4 & 5), routing and switching (Cisco), internet access and Wi-Fi environment. Designing and maintaining Business Continuity and Management solution Configuring Cisco Switches (Cisco 3750, 3560,3550 series) Monitoring of live Linux based Vicidial/Goautodial outbound and inbound servers Installing new servers, with hands on experience on (Poweredge R710, Poweredge 1950) servers Installing/Configuring proxies server with PPTP protocols on daily basis Configuring TP-Link routers with Wi-Fi communication all over the office building Maintenance and Optimization of servers on daily basis to make the whole voice infrastructure making smoothly working Configuring Microtik Routers Troubleshooting client issue related to servers, internet, system and making the whole network infrastructure secure with the minimum percent of downtime My motivation to identify new growth opportunities, a solution-focused mindset combined with the ability to navigate across departments and business units, and my in-depth IT experience will allow me to contribute instantly to the success of your division. I welcome the opportunity to meet with you to discuss your vision for growth and how my skills would contribute help you achieve your objectives. Thank you for your time and consideration. Sincerely, M Tahir

    $7.00 /hr
    0 hours
    0.00