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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 13 Call Center Management projects are completed every quarter on Upwork.

13

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.51.

4.51
Last updated: September 1, 2015

Popular Call Center Management Searches

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  1. Tara michelle S.

    Tara michelle S.

    Project Manager, Team Manager, Various Freelance Services Provider

    Philippines - Tests: 3

    A Highly skilled manager with 12 years of experience in Customer Service Center management. Worked in Corporate Customer Service for various multinational companies, consistently in the top Fortune 500. A versatile and skilled professional with leadership qualities and excellent hands-on experience in developing and improving process flow of various industries. Has tenets displaying a leadership characterized by in person to person communication, with personal touch and real relationships. A Project Manager with style fostering an open, trusting and respectful relationship with team, that is free from retaliation and reproach. Has frontliner, supervisory and managerial experience in both Inbound, Outbound and Non Voice projects for Financial Customer Service, Collections, Technical and Logistics related line of businesses. I have managed, coordinated and directed the daily operations of a unit of 20 to 40 staff members, handling inbound, outbound, non-voice, administrative for various line of business and or department specific and not limited to credit card collections for financial institutions, billing, customer service, technical support for telecommunications and ISP, hardware and software, logistics and supply chain solutions for air, ground and international market. Has broad knowledge in administration of customer service representatives. Highly experienced in negotiation and managing daily operations in a customer service center environment. Has extensive knowledge of d creating and conducting training programs. I can conduct interviews and do HUman Resources duty. Conducts monthly performance reviews to assess their performance and potential growth.

    $10.00 /hr
    0 hours
    0.00
  2. Aristotle Ponsica

    Aristotle Ponsica Agency Contractor

    Assistant to the Project Manager

    Philippines - Tests: 6

    Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. Over the last 5 years, I have gained huge experiences in handling a team in Customer and Technical Service. Commenting on Forums, Excel, Power Point, Social Media Management, Creating Facebook Groups and Fan Page etc are few of my things I can do anytime. My main objective is to work to a state of perfection to achieve the buyer’s trust, satisfaction, provide excellent service, with timely, accurate, and professional results

    Associated with: Techno Workers

    $4.00 /hr
    389 hours
    0.00
  3. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,903 hours
    5.00
  4. Christian Arsenal

    Christian Arsenal

    GoAutodial and ViciDial Expert, Tech Support, Administrator

    Philippines - Tests: 2 - Portfolio: 4

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

    $5.56 /hr
    3,922 hours
    4.49
  5. Abul K.

    Abul K. Agency Contractor

    Certified ERP, CRM, SCM, Call Center Consultant

    Bangladesh - Tests: 4 - Portfolio: 9

    Write the Clients Requirement and Develop Agile-Scum Project management Planning and develop their application using modern technologies like java, php, javascript. Google, zoho Apps. EC2, Rackspace, Digital ocean, mnode Cloud Server Management and Administration, shell script. DB store procedure Scripting, DB Operations.

    Associated with: MK Information Technology, Eunus Foundation, Association of Open-Source Developers

    $8.00 /hr
    50 hours
    4.59
  6. EDGAR ACOSTA

    EDGAR ACOSTA

    Electronic Engineer

    Venezuela - Tests: 5

    I am an Electronic Engineer. I have 3 year of experince in technical support of small networks and Windows system problems. I have experience working on: TCP/IP, DHCP, SUBNETTING, Team viewer and other access remote to fix customer's problem, help desk, Microsoft Excel/word to make report. The CCNA course of CISCO, 4 levels approved (but not the final test to finish the course) and basic knowledge of data base. I like languages​​, I speak English, Spanish (native) and I just start to learn French

    $5.56 /hr
    205 hours
    0.00
  7. Tarek Shumon

    Tarek Shumon

    Experienced in Graphics Design, Property Preservation & Web Research.

    Bangladesh - Tests: 2 - Portfolio: 2

    Hello, I am Tarek, To me, hardworking and devotion are two keys to a successful career. as I believe myself to be an enthusiastic and result-oriented achiever, I always prefer working on challenging jobs, where i can implement the ideas, experiences and hard work towards achieving success for the organizations goal. Thanks.

    $6.00 /hr
    0 hours
    0.00