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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 13 Call Center Management projects are completed every quarter on Upwork.

13

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.51.

4.51
Last updated: September 1, 2015

Popular Call Center Management Searches

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  1. Mahbub Alam

    Mahbub Alam

    eBay Expert, Amazon, HTML, CSS, WordPress, Product listing Expert, SEO

    Bangladesh - Tests: 13 - Portfolio: 21

    My main goal is to be able to help and share my knowledge. I always try to exert my best effort when someone deals with me. Services I am great experienced and skilled: I have great experienced on: * eBay template design, * eBay template listing, * Amazon listing, * etsy listing, * eCRATER listing, * bonanza listing, * WordPress product listing and many other product listing sites.

    $5.56 /hr
    3,130 hours
    4.97
  2. Estephanie Baldado

    Estephanie Baldado

    Customer Service, VA/PA, Admin Asst., Telemarketer,Appointment Setter.

    Philippines - Tests: 9 - Portfolio: 9

    Over the last 8 years, I have been been an excellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response.

    $6.67 /hr
    4,130 hours
    4.44
  3. Omer Javaid

    Omer Javaid

    Executive Support Officer with Project Management Skills

    Pakistan - Tests: 9

    I am a professional, dynamic, and skilled "Native English Speaker" with extensive knowledge of handling various Customer Service Management activities, & who is looking forward to be the part of a renowned organization. I have rendered remarkable results in my extensive 6+ years work span. I have got professional working experience with Customer Service tools like Zendesk, Rhino Support, Fresh Desk, Trello, LimeLight, etc. Abreast I have been leading Customer Service department (for 2+ years) for one on the international organization while using TALEO, and other Customer Service Management tools. In addition, I possess excellent motivating, persuasion, and communication skills. I am strategic planner who has got excellent grip over research and client management.

    $10.00 /hr
    4,406 hours
    4.81
  4. Randy B.

    Randy B.

    CS-Tech Support / Web & Server Administration

    Philippines - Tests: 15 - Portfolio: 2

    My 5 years worth of job experience spans from being a Remote Desktop Support, Customer Service Representative, E-Commerce and POS Technician, Web Technologies Administrator and now an Infrastructure Administrator for Unix and Linux Systems. I also have acquired skills in Network Administration using Cisco Devices deployed in wired and wireless environment. During my free time, I used to do some freelance works that is mainly about Wordpress, CPanel and MySQL Administration.

    $7.78 /hr
    1,096 hours
    5.00
  5. Kherr Tobias

    Kherr Tobias

    Customer/Email Support Rep/Team Leader

    Philippines - Tests: 13

    With 9 years Customer Service experience (Customer Service Manager, Customer Support Representative, Team Leader and Technical Support Representative) and 3 years administrative assistant/bookkeeping experience, it is my goal to provide the best service to my clients. I have an excellent PC as well as Microsoft Office skills. I have a stable internet connection. I am a great multi tasker and a fast learner. I have a high attention to detail and good time management skills. I have experience with the following task: - Customer Support (Chat, Email and Telephone) - Customer Order Processing, Refund, Cancellation and Replacement - Email and Complaint Handling - Magento, Mybigcommerce,CRM,Shipstation and Zendesk - Reports Documentation - Invoicing, Billing, Purchases, Inventory, Accounts Receivable and Accounts Payable - Filing and Organizing, Taking of Minutes of Meeting, Data Entry - Recruitment, Payroll

    $5.00 /hr
    3,151 hours
    4.79
  6. MUHATHIR MD SHAMS

    MUHATHIR MD SHAMS

    Super Star VA | Project Manager with all type of Administrative skills

    Bangladesh - Tests: 25

    First of all thank you very much for sparing your precious time in reviewing my profile. I strongly believe that after reading my profile overview, you will surely get a confidence in hiring me as your Virtual Assistant for any type of back office task which includes almost any kind of task. I have fantastic experience in managing back office tasks, managing Google calendar, organizing things, Advertising, Search Engine Optimization (SEO), Free Classified Websites, Facebook Page Promotion, YouTube Video Promotion and other related tasks. I have fantastic control over the following activities: 1) Search Engine Optimization. 2) Increasing Facebook Page Likes. 3) Increasing YouTube video Views and Likes. 4) Posting ads in Classified Websites. 5) Posting in Blogs and Forums. 6) Article Writing, Spinning and Submission to Article Directories. 7) Social Networking and Social Bookmarking. 8) Customer Care Representative 9) Recruiting Management 10) Live Chat Support Using LiveZilla 11) Email Management 12) Internet research and Data entry etc. I have always dedicated myself towards my client's business so that he/she could focus on expanding businesses while I am taking care of his back office task. Moving forward, I can make 40 hours/week for your job, and my daily time are versatile. I am much vitalized to offer my alternatives for your job. You can get hold of me instantly to discuss this position further. I am looking forward to working with you! Best Regards, Muhathir Md Shams

    $7.00 /hr
    777 hours
    5.00
  7. Mark Bergman

    Mark Bergman

    Business Manager - Marketing, Sales, Call Center

    Philippines - Tests: 2

    I can jump start your business and help you grow your client base. I have built businesses from the ground up and resurrected businesses that were on the ropes! I can do the same for you contact me and lets work together for success. Do you want a call center set up and operated here in the Philippines? I can do it for you and handle all requirements. Make money by paying me to run your center, everything is at cost instead of paying a third party. My background shows I am versatile and can do your marketing and sales or manage business processes. I can work as an individual or with a team.

    $15.56 /hr
    2,216 hours
    4.99
  8. Lorant C.

    Lorant C.

    IT Technician/Support

    Romania - Tests: 7

    - Level 2 Product Lead - over viewing of activities presented below - Level 2/ Tier 2 Tech/Escalation Department. I deal with special or unique technical issues on Windows, Mac, phones(sometimes) Our job is to research and - if necessary - invent solutions for general technical issues on computers Side project is "Virus removals" Over remote sessions. I have a huge database with viruses and solutions Chat support - helping out Level 1 agents over live chat Mail support - for customers. Experience : Over 4 years

    $5.00 /hr
    1,740 hours
    5.00
  9. Syed I.

    Syed I.

    Data Entry Specialist/Web Researcher/Zoominfo Expert

    Pakistan - Tests: 2 - Portfolio: 2

    With my extensive work experience in the fields of admin support, human resource, and call center, I am knowledgeable and capable of doing a satisfactory work. I am a fast learner. In addition, I am hardworking and dependable. I will be a valuable asset to someone who looks for either long term or short term employee.

    $5.56 /hr
    3,182 hours
    4.97
  10. Hyrold J.

    Hyrold J.

    Advance Customer Service Representative

    Philippines - Tests: 3 - Portfolio: 9

    I am in the outsourcing industry for almost 4 years going from voice to non-voice accounts. Several challenges occurred but good thing I was able to get the hang of it. During my voice accounts, I was able to satisfy my customers providing them customer satisfaction equipped with abilities and responsibilities of being a good customer service. In line with this, I also make sure that for my outbound clients I could always provide them highly qualified hot leads and over reach our quotas.

    Groups: Pro Customer Service

    $6.00 /hr
    3,582 hours
    4.98