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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 18 Call Center Management projects are completed every quarter on Upwork.

18

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: July 1, 2015

Popular Call Center Management Searches

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  1. Froi D.

    Froi D.

    oDesk Corporation

    Philippines - Last active: 15 hours ago - Tests: 4

    I have been with the Business Process Outsourcing sector since 2004. I was part of several customer service and technical support campaigns including a US-based pioneer in computer products and services and later on, a leading Internet Service Provider. I literally rose from the ranks as I had started as a Frontline Technical Support Engineer then to a Resolutions Specialist (floor walker), Frontline Operations Team Leader, Escalations Team Leader and then last but not the least as a Senior Team Leader/Operations Manager. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. Academically speaking, I was a graduate of the University of Santo Tomas in the Philippines with a degree of Bachelor of Science in Electronics and Communications Engineering. I took my oath as a full-pledged Engineer the succeeding year after my graduation and had my first hand experiences in regards to project management right after.

    $10.00 /hr
    14,154 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 15 hours ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,731 hours
    5.00
  3. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 28 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  4. Jhenine R.

    Jhenine R. Agency Contractor

    Expert Web Researcher / Customer Service

    Philippines - Last active: 15 hours ago - Tests: 6 - Portfolio: 9

    Hello my dear clients! Im Jhenine, a telemarketer based here in the Philipines. I've been in this industry for almost 3 years now. . As a freelancer, I am very focus on the instructions/order of my client, that helps me in doing any campaigns in many ways. As a sales representative, after resolution, I've been trained to perform ''transition-to-sales'': the complete knowledge of the service or product is the key to generate sales. As a web researcher/lead generator, I have gained lot of skills on surfing the internet using different type of search engines. (Google/Yahoo/Bing/Ask etc) Im proud to say that Im a savvy person, I find datas on the deepest way that I can. I have also the set of skills regarding Microsoft office (Word/Excel/Powerpoint), GoogleDocs, Spreadsheets,Databases, I can also help you when it comes on making presentations in Microsoft Powerpoint, Prezi,and Powtoon for presenting business-related projects or any thing on regards of presentation. . I believe that there's always a room for learning and I am willing to be trained for whatever it is that I need to know in performing the task. Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. I am self-motivated and able to work both independently and as team member. *********************** I have my desire on graphic designing, and now im in the stage of exploring my skills on Wordpress/HTML/CSS/Drupal/Canva and other graphic designing websites regarding image editing and website development. I am open to be trained and teached so that I can improve my hobby into a set of useful skill that I can use for my jobs.

    Associated with: Globex911

    $3.33 /hr
    1,121 hours
    5.00
  5. Edmundo B.

    Edmundo B.

    Web Research / Data Entry Professional

    Philippines - Last active: 30 days ago - Tests: 4 - Portfolio: 2

    To obtain a challenging and rewarding position in a growth-oriented company that offers diverse job responsibilities and career advancement in Data Entry and will fully utilize both my knowledge and skills. Satisfies customers needs with good communications skills in both English and Filipino language.

    $3.50 /hr
    2,354 hours
    5.00
  6. Marisol A. Casad

    Marisol A. Casad

    Admin Specialist

    Bolivia - Last active: 15 hours ago - Tests: 8

    Business professional with years of experience and unique combination of technical skills, business leadership and managerial experience. Bachelor's degree in Business Administration from Southern Oregon University. Fluent in English and Spanish.

    $7.78 /hr
    4,053 hours
    4.38
  7. Jhanese Tamani

    Jhanese Tamani

    data entry

    Philippines - Last active: 05/07/2014 - Tests: 2 - Portfolio: 1

    I am looking for freelance work opportunities where I can apply my skills and abilities:-Excellent research, analytic, administrative and multi-tasking skills.-Ability to meet deadlines and work both independently and as a team.-Flexibility, professionalism and a positive attitude.-Ability to communicate in English clearly and effectively, both verbally and in written format.

    $3.33 /hr
    2,105 hours
    0.00
  8. Christian Arsenal

    Christian Arsenal

    GoAutodial and ViciDial Expert, Tech Support, Administrator

    Philippines - Last active: 8 days ago - Tests: 2 - Portfolio: 4

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.

    $5.56 /hr
    3,913 hours
    4.49