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Call Handling Job Cost Overview

Typical total cost of Upwork Call Handling projects based on completed and fixed-price jobs.

Upwork Call Handling Jobs Completed Quarterly

On average, 227 Call Handling projects are completed every quarter on Upwork.

227

Time to Complete Upwork Call Handling Jobs

Time needed to complete a Call Handling project on Upwork.

Average Call Handling Freelancer Feedback Score

Call Handling Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: September 1, 2015

Popular Call Handling Searches

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  1. Gerard Jones Arboleda

    Gerard Jones Arboleda

    Veteran, Well Seasoned Virtual Assistant for Loan Officers and Realtor

    Philippines - Tests: 5 - Portfolio: 3

    Gerard protects your Real Estate and Mortgage Business interests with integrity by providing superior quality Virtual Assistance Service. He has been in the Virtual Assistance Service Industry since 2011 and offer extensive experience working in a fast-paced environments demanding strong organizational, technical and interpersonal skills. CLIENT SATISFACTION and QUALITY WORK are his Top Priorities. Through his work experiences, Gerard learned how imperative it is to work with fervor, to have the drive of working and the ability to take on initiatives. He deem that it is highly crucial to work with veracity on delivering work commitments as well as honesty and sprite in all actions. Visit: www.gerardarboleda.com

    $7.00 /hr
    2,857 hours
    5.00
  2. John kelvin A.

    John kelvin A.

    Technical Support, Virtual Assistant, Data Entry Specialist , Writer

    Philippines - Tests: 13 - Portfolio: 9

    Good Day! Below is a list of my expertise and the software that I am proficient with: •Customer Service and Technical Support-email/phone/chat support for Verizon, AOL, Paypal, Ebay, Telstra, Optus, and Comcast. I am familiar with Siebel, Citrix, Remedy, Vmware, GTAssist, Zendesk, Zimbra, Salesforce, and many others. •News Writing- I am a news writer for Cyber Isko, the official online bulletin of the UP-Open unit. •Data Entry-I am very proficient with Microsoft Excel and Google Spreadsheet •Virtual Assistance- proficient with Evernote, Mailchimp, Ebay, Paypal, Amazon, Kana, Google, Real Estate, Craigslist, SMM, Vmware, Citrix, and others. Customer Service is my 'forte'. This has been my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much, that I never felt how time ticked off so quickly. Excellent customer service, easy to say but is so hard to do; this is what has been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel fulfilment at the end of each day. All these fuel my enthusiasm to be the best in everything I do. Should you have questions, please let me know. Thank you for visiting my page. Regards, John

    $6.67 /hr
    1,027 hours
    4.94
  3. Melissa sue N.

    Melissa sue N.

    Excellent Editor and Customer Service Advocate

    Philippines - Tests: 3

    I have excellent communication skills. I have an extensive experience in different facets of the customer service industry, providing call, email and live chat support. I've handled several customer service accounts. I took calls and have dealt with different kinds of customers. After a couple of years, I got promoted as a quality assurance analyst where I evaluated the recorded calls of other customer service representatives, driving quality customer service on every call received. I have also worked as a quality assurance analyst for proofreading and employee services department. I am creative, flexible and capable to handle diverse tasks and responsibilities.

    Groups: Pro Customer Service

    $11.11 /hr
    6,402 hours
    4.99
  4. Kathleen M.

    Kathleen M.

    Customer Support, Quality Analyst, Data Entry, Lead Generation

    Philippines - Tests: 10 - Portfolio: 5

    My 6 years of experience in a BPO industry taught me a lot about management, leadership and higher sense of responsibility. My success in the field even brought me to U.S. to help in a launch of a new account. My expertise as a sales agent, SME, travel professional, trainer, quality analyst, coach and team supervisor defines the kind of character I have now when it comes to work. I am seeking opportunities here in oDesk to further improve my skills and share my best practices as well. My bid may not be the lowest that you can get but you will definitely get the value of your money by hiring me.

    $11.00 /hr
    4,994 hours
    5.00
  5. Clifton Hill

    Clifton Hill

    Seasoned Professional Customer Service Rep

    United States - Tests: 4

    I'm a highly skilled, motivated and easy going person. I like the technical aspects of things which has led me into anything dealing with electronic communications, computers and customer service. Great at multitasking, and generally available all times of day when free. With 5+ years of professional customer support services online through companies such has Rogers Communications, Sprint and Intuit TurboTax, I am fluent in modern technical terms, electronic communications, account management, tech support, trouble shooting and much more. Over 10 years experience in the Microsoft suite, 10+ years ebay and amazon experience, fluent in social media apps such has twitter.

    $8.89 /hr
    2,560 hours
    5.00
  6. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,879 hours
    5.00
  7. Laarni Lou M. Privado

    Laarni Lou M. Privado Agency Contractor

    Expert Live Chat and Email Support

    Philippines - Tests: 7

    Trustworthy, dependable, and a driven person who loves helping people. My main objective is to give satisfaction, but leave the customer delighted with the service I provided. I can work well with a team or as an individual. I've been in the customer service industry ever since I graduated from college, and found that this is my passion. My skills includes: - Customer Support - Email handling - Ticketing - Live chat support - Data Entry - Zendesk

    Associated with: Fajumaro Inc.

    $7.00 /hr
    3,869 hours
    5.00
  8. Nickson Uriarte

    Nickson Uriarte Agency Contractor

    Customer Service/ Virtual Assistant

    Philippines - Tests: 4 - Portfolio: 1

    Through my service I seek to aid verbal and or written communication needs, for product management, sales, research and development. With my proficient communication and public relation skills it is my mission to effectively supplement your professional needs. skills: 1. Efficient in Microsoft Office tools such as Ms Word, PowerPoint, Excel 2. Web Research, Content and Technical Writing 3. Social Media Management and Marketing 4. Data Gathering, Extraction, and Data Entry 5. Medical Transcription 6. Customer Service Relations, Email- Handling

    Associated with: Virtual Ejv Co., Virtual Solutions Co.

    $5.56 /hr
    5,287 hours
    5.00
  9. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  10. Amor V.

    Amor V.

    Writer

    Philippines - Tests: 6 - Portfolio: 1

    I would like to showcase my skills, talent and experience in technical and creative writing. I am a hardworking professional who knows how to value and respect people's time. I have been writing my whole life and over five years online. With this experience, I would like to help people in reaching their desired goals. Apart from writing, I was also employed as an over-the-phone technical and customer service representative for two American companies for over five years. I worked with Linksys Home Networking for over two years and with Time Warner Cable for almost three years. My experience with handling different kind of customers gives me an advantage on how to deal with people, online and offline.

    $5.56 /hr
    4,102 hours
    4.97