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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Wyssel Anne Deypalan

    Wyssel Anne Deypalan

    Customer Service Chat Support

    Philippines - Tests: 4

    I am 24 years old, and a Filipino citizen. I studied Nursing at Colegio San Agustin Bacolod here in Negros Occidental, Philippines, for two years. Because of financial problems, I started to work. I was hired as a Sales Assistant last January 2011 in Bench, a retail store, here in our province. After five months of work, I got promoted to a Senior Cashier and ended the contract last February 2012. Since then, I started applying in a Call Center. A month after, I got hired as a Customer Service Associate in a Triple-Play Chat Support Account, at Transcom Bacolod, and finished my contract last September 2012. Then I transferred to another Call Center, and was hired as a Technical Support in Centurylink Account at Teletech Bacolod. I have worked in Teletech from October 2012 and I resigned last May 2013 so I can take care of my son. Now I am looking for a homebased job so I can just stay home with my family. I am versatile, open-minded, and can work under minimum supervision. I have also attended a Customer Service Workshop last April 2011, and I always commit myself in every job I am in to.g

    $3.33 /hr
    0 hours
    0.00
  2. Chetan Mahajan

    Chetan Mahajan

    Customer Support: Chat & email

    India - Tests: 2

    I have worked for more then 8 years with BPO industry. I have worked for Customer support in voice, email and chat process. I am now looking for work from home so that I can use my written skills to help the customer via chat & email.

    $5.56 /hr
    0 hours
    0.00
  3. Joan grace V.

    Joan grace V.

    Technical Support Representative / Email Support / Chat Support

    Philippines - Tests: 4

    Goal oriented, dedicated and driven as a hard-working individual with 3 years experience as a technical support specialist and 5 years as communication specialist, that’s who I am. I have excellent communications, interpersonal, organizational, and leadership skills. I am exceptionally versatile with the ability to manage multiple tasks in pressured environment. I have also been an email/chat support representative which enhances my ability to understand the needs of a customer and be able to take care of those needs. I am well knowledgeable mainly with the use of Zendesk, Big Commerce, Shipstation. I have handled queries like returns, pre-order, shipping inquiries, stocks, etc. I am seeking opportunities to be of more help as an email support specialist.

    $4.44 /hr
    876 hours
    0.00
  4. Mark Senatin Jr.

    Mark Senatin Jr.

    Email and Chat Support Specialist

    Philippines - Tests: 3

    I have been working as a Customer Service Representative for more than 5 years. I have worked as an Email and Chat Support for a computer company and a website similar to oDesk. I have my fair share of experience in handling voice accounts, but I am more adept in handling non-voice. The skills I have learned from these experience made me a reliable and independent employee. Having said this, I can work with less supervision and guarantee a great result for the job you will be assigning. If you want to hire someone you can trust, hire me.

    $5.56 /hr
    41 hours
    4.70
  5. Jacqueline G.

    Jacqueline G. Agency Contractor

    Email and Chat Support Professional

    Philippines - Tests: 18

    I have more than 10 years customer service experience (including phone support, email and chat support and in-person support) in the telecommunications and data center industry. I handle mobile products (postpaid, prepaid, VAS), wired products (lease line, dsl, internet) for both corporate and retail clients. Part of my responsibility is to upsell and cross-sell new products and services to existing clients. In addition to my telecommunications background, I am knowledgeable in programming and web development because this was what I started with in the early years of my career. I am a technical person who can assist clients in the sales, IT and telecommunications field. I am very hard-working, organized, self-motivated, very resourceful, can multitask and very dependable. I have always been given extra research and presentation tasks in the groups I have worked with because I deliver above expectation. I have an excellent command of the English language, so communications will not be a problem between me and my client. I look forward to working with clients for non-voice projects. I type fast at 75WPM, always on my mobile devices (laptop, tablet or cellphone) majority of my non-work hours and would very much like to put the time I spend on these devices into more productive hours.

    Groups: Pro Customer Service

    Associated with: Alloutsource Inc

    $7.78 /hr
    26 hours
    4.97
  6. Joanna Rysa Austero

    Joanna Rysa Austero

    Email and Chat Support Agent

    Philippines - Tests: 2

    I can interact with company's customer and provide information needed in addressing inquiries regarding products and services. My main objective is to ensure that each potential and existing customer have a pleasant experience by treating each customer in a courteous manner and answering every question in a pleasant and effective manner. -Strong willingness to learn -Great work ethic -Persuasion skills -Can keep calm under pressure -Ability to read customers -Time management skills -Ability to use positive language -Patient -Attentive

    $5.00 /hr
    0 hours
    0.00
  7. Rosmery Rodriguez

    Technical Support Email/Chat Agent

    United States Minor Outlying Islands

    I've been working in a call center industry for almost 3 years. I have handled customer service in the form of chat, email and phone. I have had a chance to work in accounts in billing and product support for various companies. I am a professional customer service and technical support representative and I can be a great addition to your team.

    $8.50 /hr
    475 hours
    0.00
  8. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,574 hours
    4.19
  9. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    6,306 hours
    4.71