chat support Freelancers

Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 129 chat support projects are completed every quarter on Upwork.

129

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: June 1, 2015
More options
Clear all filters
  1. Keshiah B.

    Keshiah B.

    Experienced Email and Chat Support and Quality Analyst

    Philippines - Last active: 16 hours ago - Tests: 3

    To become a vital part of a company with whom I can work hand in hand with to achieve growth not only for my career and knowledge but for the advancement of the company as well. An organization where in I can cater and use my skills in customer support.

    $8.89 /hr
    2,346 hours
    4.99
  2. Vickie C.

    Vickie C.

    Top Notch Online Chat, Email, Customer and Administrative Support

    United States - Last active: 3 months ago - Tests: 9

    Reliable, efficient, customer-oriented and seeking challenging, long-term opportunities. I'm comfortable working in a variety of online customer support and administrative positions. I am currently interested in online chat, email, sales/service roles, or customer care and/or support positions (non-phone only). PLEASE NOTE: I currently own and love three dogs who aren't always professional or quiet during my workday. If occasional barking is not a problem, I will consider any offer. Thank you for checking out my profile, cheers!

    $17.00 /hr
    106 hours
    4.73
  3. John T.

    John T.

    experienced customer chat support

    Kenya - Last active: 16 hours ago - Tests: 5

    Customer focused individual having a positive attitude with a penchant for hard work and adopting lateral thinking in solving customer issues. I have proven experience as far as interacting hands-on with customers is concerned from one-on-one encounters over the sales counter to responding to customer inquiries via phone, email or online chat. Product knowledge is ever top of my priorities as is customer satisfaction and I'm quick and easy in learning new things. I have worked in the automotive industry for twenty plus years. I had the privilege of working with two reputable motor dealers in Kenya - Marshalls EA Ltd, who were then the local franchise holders for Peugeot and Tata models, and CMC Motors Group who are the local franchise holders for VW, Ford, Jaguar and Land Rover amongst other models. I have vast knowledge in automotive parts and I'm absolutely conversant with both the electronic parts catalog and the manual parts catalog. My main tasks at these two motor dealers was selling automotive spare parts and accessories to clients over the counter and in the workshop and responding to customers' queries over the phone assisting them as much as possible. I also possess a good command of the English language with good grammar and few or no spelling mistakes. I have done several jobs on article rewriting and data entry on other freelance sites. In addition to this I have an impressive working experience on oDesk with the client JustJags Uk, the premier online retailer for Jaguar and Land Rover parts. As Parts Advisor my duties include chatting with customers visiting the JustJags' website via their chat feature on the Livezilla platform and with the assistance of an online EPC assist them identify the right parts for their vehicles and further helping them set up their orders and any other inquiries. Honesty and a good work ethic are virtues I uphold dearly.

    $5.56 /hr
    8,720 hours
    5.00
  4. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Last active: 16 hours ago - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    4,373 hours
    5.00
  5. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Last active: 16 hours ago - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,062 hours
    4.19
  6. Oscar Horace Tabligan

    Oscar Horace Tabligan Agency Contractor

    Ticket, Chat, Phone Support Specialist

    Philippines - Last active: 16 hours ago - Tests: 5

    I am a graduate of Bachelor of Science in Electronics and Communications Engineering. Being reliable, honest, hardworking, focus and productive are always the traits that I show to my clients. I have been working with different companies for a while as a home based Customer Service Representative, Phone Support, Chat Support, Email Support, Sales Representative, Data Entry Specialist, Web Researcher, Technical Support and Internet Marketer. Products that I have supported include Cable TV services, Pharmaceutical products, IT advising company, Broadband Internet Connection, Security Alarm Systems, Mobile Phones, Security Software, Networking Hardware, Operating Systems (Windows and MAC), Email Clients and a lot more. I also have more than four years of experience with different BPO companies. Those prestigious companies that I worked with were Teletech Customer Care, Convergys Philippines Corp., and Panasiatic Solutions. I have been assigned with different tasks such as troubleshooting the Internet, mobile phones, computer desktops and laptops, software, hardware, emails etc. I also have assisted customers with their account information, bills and payments. My typing speed is also excellent reaching 55 WPM with proper software knowledge. I am capable of multitasking and can handle many administrative responsibilities. I can handle wide varieties of work because I have already reached the supervisory level twice. This is what I can offer your company and prove my efficiency just as I proved in my previous work places. I can communicate well with clients. My time management skills and the capability to do a number of works make me an ideal candidate for a job post.

    Associated with: Interactive Solutions, Elite Online Services, TRISIS Contact Solutions

    $6.67 /hr
    5,877 hours
    4.72
  7. Florante Ileto III

    Florante Ileto III

    Call center agent/ Email support/ Chat support

    Philippines - Last active: 1 day ago - Tests: 5

    CAREER OBJECTIVE Interested to pursue a long-term career in Home base projects / contracts, and other related openings. EDUCATION Ateneo de Manila University | BS Legal Management Undergraduate WORK-RELATED EXPERIENCE StarTek International Ltd. August 2011 - January 2012 • At&t National Business Ordering • Responsible for providing exellent customer service to corporate accounts. • Handles corporate accounts for multi-million dollar companies for their telecommunications services. • Processed new accounts, device orders, transfer of billing responsibility, and billing. StarTek International Philipines Inc. February 2012- January 2013 • At&t Small Business Solutions • Provided customer service for At&t’s small business owner clients • Handled customer accounts regarding their service and billing concern • Assisted in device activation, billing adjustments and network related issues. Century Properties Inc. September 2013 – January 2014 • Responsible for marketing and sale of high-end condominium units • Gave instructions to clients seeking investment opportunities in the real estate development. • Aided in the documentation of payments and titles. Concentrix Daksh Services Corp. April 2014- Present • Sprint Customer Care (Segment 1) • Handled all customer concern about their account, regarding billing, services, rate plans, discounts, network issues, account changes, billing adjustments, and all general inquiries about sprint products and services. • Part of the sprint account segment 1 agents for 3 consecutive months. Extra-CURRICULAR ACTIVITIES Ateneo LEX | Member 2008-2010 • Gave support to our organizational projects; • Member of the balik-laya project for incarcerated persons. • Networked with company sponsors for our projects. Ateneo Judo Varsity Team 2008 - 2009 • Participated in training and tournaments Call Center Training Program (TESDA) | Trainee June 2008 • Scolar for President Gloria Macapagal-Arroyo employment program. • Trained for three months in Informatics for call center training. Speech & Etiquette camp at WILMA CRUZ-TAPALLA SPEECH ACADEME September 2007 • 4 week training on English communication skill enhancement. • Focus on Grammar, pronunciation and accent training. SKILLS & INTERESTS I have exceptional people and communication skills. Fluent in English, Filipino, and I can communicate and deal well with people of various backgrounds. I am a responsible leader and I can also be an efficient team-player who is committed in making projects successful. I have high respect for others and I am open to their ideas and perspectives. Being adventurous, I am enabled to develop strength of character and able to know myself more. After going through all triumphs and challenges that I have faced, I am more determined in achieving my goals towards a successful life for my family and my country.

    $7.00 /hr
    80 hours
    4.00
  8. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Last active: 1 day ago - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    5,835 hours
    4.71
  9. Cristine P.

    Cristine P. Agency Contractor

    Chat Support/Telemarketer/VA/Customer Support

    Philippines - Last active: 16 hours ago - Tests: 8 - Portfolio: 1

    Looking for a Virtual Assistant, a Telemarketer, an Appointment Setter, a General Transcriptionist or a Data Entry Specialist - I can do all that. I've been working for almost 5 years as a customer service representative and a telemarketer in a US based Financial Mortgage Account, part of this, I am transcribing on the spot all information given by the client; even a bit of information that the customers said for future references. We also do data entry job for back up files, and it serves as a proof for the decision that we made in every calls. I can work without supervision and with high quality; I am pliant to changes and I assure you that you can always count on me. I am keen into details and easily grasp and follow instructions. I handled different accounts and I am able to multi task, aside from that I am also trained in handling Collections. Other than working in a financial account I am also trained in handling Credit Bureaus Information specifically Credit Score inquiries. I can say that I am so acquainted in numbers since that's part of what we do. I am exceptionally fluent in english language. Therefore, You can work with me professionally. Trust me once and get the quality of the job that you're looking for.

    Associated with: Virtual Elite Network

    $8.89 /hr
    7,583 hours
    4.57
  10. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Last active: 16 hours ago - Tests: 7

    Over the last 5 years I have worked as a technical support representative for different line of business. I have handled voice, chat and email support. Working in a call center industry in different line of business helped me to easily adjust with different types of customers and situations. This molded me to become a better customer service and technical support that can accommodate customers' non-technical and technical inquiry. Aside from my duties as a technical/customer service support, I can also do admin task if needed. I can do data entry, web research, simple article writing and edit articles.

    $4.50 /hr
    5,911 hours
    0.00