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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.

132

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.56.

4.56
Last updated: September 1, 2015
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  1. Rachel Sevilla

    Rachel Sevilla

    Research, Lead Generation, Data Entry, Email Handling, Call Evaluation

    Philippines - Tests: 3 - Portfolio: 1

    A stern position in the area of customer relationship management that aims to serve both internal and external patrons in service-oriented industry. Queue Support Specialist - Telecom account performing quality assurance and team lead function. Has extensive experience on customer service, airline, sales and marketing, telecommunications, cable and satellite and financial accounts. I am seeking opportunities in the customer service field non voice, chat, email or data encoding. Proficient in Avaya CMS Supervisor, Eye-Q, Word, Excel, ICMS, Siebel, Saber Interact, Unirush, ACR, Wireline and other web base software/application.

    $4.44 /hr
    2,516 hours
    4.89
  2. Ronalyn C.

    Ronalyn C.

    Virtual Assistant ,Data entry, Web researcher, Lead generation

    Philippines - Tests: 4 - Portfolio: 2

    I have 5 years experienced working as data entry, research, and extracting data information to MS Excel. My experienced has molded me to become a dedicated person in terms of work, give me strength to perform the best ability I have, and equipped me to become a better person to solve the problem in times of trouble. My goal to work here in ODESK is to achieve the best possible performance from each client project by providing good quality service. I seek long-term agreements specializing in my areas of expertise. If I have to, I'm also prepared to undergo training for whatever skill is required.

    $4.44 /hr
    1,199 hours
    4.72
  3. Estephanie Baldado

    Estephanie Baldado

    Customer Service, VA/PA, Admin Asst., Telemarketer,Appointment Setter.

    Philippines - Tests: 9 - Portfolio: 9

    Over the last 8 years, I have been been an excellent customer service in a call center industry with strong inbound and outbound experience dealing with bills and payments, order processing and technical concerns as well as sales transactions. I'm working in Odesk for almost 2 years now which I do have experience in Telemarketing, Lead Generation, Appointment Setting, Virtual Assistant and as an Admin Assistant. I have knowledge with excel, word, Google docs, canned response.

    $6.67 /hr
    4,127 hours
    4.44
  4. Harjeet Hundal

    Harjeet Hundal

    Customer Support, Technical Support

    India - Tests: 4

    I am focused and hard working. Have worked with Multinational companies for Phone support (Customer Service & Technical Support), Email Support and Chat Support. Trained on American and Britt Accent. Excellent written and spoken English. Apart from English, I'm also good with other Indian Languages - Hindi, Punjabi & Kannada. Currently providing support to US based ISP for Customer service and Tech support.

    $8.00 /hr
    10 hours
    4.36
  5. Celeste C.

    Celeste C.

    Customer Service & Sales Specialist,Data Entry Professional

    Philippines - Tests: 3

    I have worked as a Customer Service, Sales Associate (US and Canadian Company outside of oDesk) and Professional Data Entry. I can do Inbound, Email and Chat Customer Support. The similarity of my jobs that I love the most is they are very challenging and fast paced. Every tasks is something new and everyday is a new experience. Proficiency, fast learner, keen to details and doing it right the first time are my promising skills, I am confident that I can deliver a high quality of service and I always seek for accuracy and precision in even the smallest detail of every given task.

    $6.11 /hr
    4,749 hours
    5.00
  6. Mary Jane Cajegas

    Mary Jane Cajegas

    Admin and Customer Service Specialist

    Philippines - Tests: 8 - Portfolio: 5

    I have been in the Customer Service industry since 2007. I have worked as a customer service specialist for several incredible BPO companies : Aegis People Support, Sutherland Global Services and Stream Global Services. I have experienced working as a level 1 Technical Support Agent, Customer Support and Customer Retention via phone, live-chat and email. I was also a Team Leader in a call center and I used to help other customer service representatives identify their areas for opportunities and set goals to improve their work performance. I started freelancing on Odesk in 2013 in which I have completed several task involving call quality assurance, data mining, and file processing. Over the years, I have learned to care for other's needs, to be diligent in learning new things, and learned to manage my time and priorities in order to be successful in my goals. I believe in continuous learning and development. I am looking forward to become a Master in Customer Service and Admin work and as well as to acquire new skills by working with other professionals and/or businesses. Quality is very important to me. I always make sure I understand what I am expected to do to make every project I work on a success.

    $6.67 /hr
    2,361 hours
    4.98
  7. Piyush Singh

    Piyush Singh

    Expert in Data Analysis, Data Assurance and Market Survey

    India - Tests: 2 - Portfolio: 5

    From past 2 year, I have developed an exceptional customer service and interpersonal skills by working in a number of well-known companies online through oDesk. I have remarkable skills and experiences on web research, data-entry and email-support. I am reliable, keen to details and can work with minimal to zero supervision as soon as requirements and instructions are set. To give you the extreme satisfaction on a business perspective is my main goal. Other outstanding skills and experiences I have which you may consider: • Article and Blog writing / Creative writing • Lead Generation • Social Media Marketing • other Administrative Support tasks

    $5.00 /hr
    1,950 hours
    4.73
  8. Jermyn joyce M.

    Jermyn joyce M.

    CS Project Implementation and Research Manager

    Philippines - Tests: 7

    Specialties: Project Initiation and Implementation; Performance Assessment, Development and Management; Career and Performance Management;Training and Quality Process Creation, Control & Improvement; Quality Process Transaction Monitoring; Backdoor processes management A focused and performance driven professional with a combined 8 years experience in a customer service and sales environment for voice and chat accounts. I have extensive experience in Operations launching, implementation and management which includes backdoor process management in terms of reporting and scorecard generation. I have Quality and Training team management experience as well as background in Business Sales Communication for prospective clients. My goal is to provide quality and performance driven results to my prospective employers.

    $10.00 /hr
    78 hours
    4.91
  9. Fernando V.

    Fernando V.

    Efficient Customer Service/Technical/Chat/Email/Backend Office Work

    Philippines - Tests: 6 - Portfolio: 1

    - 10 years in Sales and Customer Service Industry combined - 2 years of experience as a Senior Consultant and Subject Matter Expert of PayPal UK - Excelled with challenging accounts like PayPal, Optus and Telecom NZ. - Possess excellent communication skills both oral and written. - Set up performance goals to meet targets, efficiency levels and quality assurance standards. - Extensive skills on customer service management and interpersonal communication skills - Certified Coach and Training Facilitator *** Most Recent *** - Sales Manager of an Industrial Company from June 4 2013 - August 26 2014 - Completed 1493:00 hrs * Phone and Email Support * Order processing * RMA * Import and Export Shipping * Help Desk Ticketing System * Point of Contact of Vendors and Distributors * Data Entry * Photoshop * Google Docs * Microsoft Office * Weekly Business Report to Client

    $8.00 /hr
    3,767 hours
    4.80
  10. Henry Pio De Roda Jr.

    Henry Pio De Roda Jr.

    With strong record in delivering high quality customer service

    Philippines - Tests: 2 - Portfolio: 1

    I have knowledge in Desk.com and infusion soft. I have a 2 years of experience in a Real Estate at EUHomes Properties Inc - Ilustrata Residences and Century Properties Real Estate . As a real estate agent I have a good communication and negotiation skills. I have a pleasant manner and proven organizational skills and attention to detail. I have demonstrated sales success and meeting weekly sales quotas. I also worked as a customer service specialist in a US account for inbound and outbound calls. As a customer service, I developed my skills to work in a fast paced working environment and ability to produce the best result in pressure situation. I am well versed in working with computer and internet savvy. I am self motivated individual with strong track record in delivering high quality customer service , willing to work full-time even weekends.

    $3.00 /hr
    91 hours
    5.00