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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: September 1, 2015
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  1. Elsie E.

    Elsie E.

    Quality Assurance/Management Specialist

    Philippines - Tests: 4 - Portfolio: 1

    For the past 4 years, I worked as a Technical Support Representative supporting customers with their website issues. Do take calls and response to email tickets. Then, I have been promoted as Quality assurance officer. My tasks involves evaluating calls and emails and send feedback to tech support agents. I am also familiar and knowledgeable with MS Office applications. I am interested in data entry jobs, website research and review. I am new to odesk but I am equipped with knowledge gained from my job experience.

    $9.00 /hr
    155 hours
    4.97
  2. Inna Muzychenko

    Inna Muzychenko

    Customer support assistant

    Ukraine - Tests: 8

    Working as a writer for a long time, I've acquired strong research and writing skills, being able to make projects on all kinds of topics in different academic fields. My knowledge of foreign languages and experience in customer service department could be a great asset in developing the company’s assets. Having worked as a customer service representative, I’ve learnt to provide substantial customer support as well as worked out an approach to retain existing customers. Also, I am familiar with troubleshooting billing and other issues as well as enjoy speaking with customers on the phone. I can do all necessary paperwork and data entry because I’ve done it previously. I am always full of bright and innovative ideas that I would like to express. I am a quick curious learner and can be very passionate about the work I do.

    $9.99 /hr
    3,670 hours
    5.00
  3. Mary Jane Cajegas

    Mary Jane Cajegas

    Admin and Customer Service Specialist

    Philippines - Tests: 8 - Portfolio: 5

    I have been in the Customer Service industry since 2007. I have worked as a customer service specialist for several incredible BPO companies : Aegis People Support, Sutherland Global Services and Stream Global Services. I have experienced working as a level 1 Technical Support Agent, Customer Support and Customer Retention via phone, live-chat and email. I was also a Team Leader in a call center and I used to help other customer service representatives identify their areas for opportunities and set goals to improve their work performance. I started freelancing on Odesk in 2013 in which I have completed several task involving call quality assurance, data mining, and file processing. Over the years, I have learned to care for other's needs, to be diligent in learning new things, and learned to manage my time and priorities in order to be successful in my goals. I believe in continuous learning and development. I am looking forward to become a Master in Customer Service and Admin work and as well as to acquire new skills by working with other professionals and/or businesses. Quality is very important to me. I always make sure I understand what I am expected to do to make every project I work on a success.

    $6.67 /hr
    2,357 hours
    4.98
  4. Shelah Mae Bigno

    Shelah Mae Bigno

    An experienced Customer Service Representative

    Philippines - Tests: 6

    I have been in the Business Process Outsource industry as a Customer Service Representative for 7 years. With that experience, I have learned a lot. It helped me developed my English communication skills which I believe is important for you to be able to communicate well especially if you are dealing with other nationalities. It also helped me developed my working attitude. I have learned to give my best when it comes to work. Since you are paid for the job, you should give your best in it. I believe that if you will give your best, you will make yourself happy and fulfilled. Not only for yourself, but it will also make your employer or boss happy for your great job. I'm also flexible when it comes to work. I can work anytime when needed. I'm a fast learner and can work with less supervision. As a Customer Service Representative, I have assisted customers/clients through Phone Support and Chat Support. I've had experienced assisting them with their billing inquiries and technical assistance. I just recently joined as a freelancer to gain more experience in a different field. I am hoping to get more knowledge from the clients I will be working in the future.

    $3.33 /hr
    1,981 hours
    5.00
  5. Harvi jane T.

    Harvi jane T.

    Experienced Admin/Quality Analyst/Virtual Assistant with Data Research

    Philippines - Tests: 2

    My core competencies include clerical tasks, and good experience of MS Office and MS Excel.I am highly motivated Virtual Assistant with comprehensive knowledge of * Data Entry * Email Handling * Calendar Management * Well-skilled in admin support I am highly committed to deliver your requirement with great emphasis on TIME and QUALITY. Detail-oriented, hard-working and result-driven person.

    $3.33 /hr
    3,954 hours
    4.99
  6. Jonabelle Veloso

    Jonabelle Veloso

    Operations Manager

    Philippines - Tests: 2

    I have been working in our family business and in the BPO industry for over 10 years. Over the years, I have developed good collection, customer service and team player skills which allowed me to contribute positively to the success of the business. I have also greatly demonstrated interpersonal skills which resulted in successful team dynamics. I am knowledgeable in skip tracing, technical support and admin/office work. I have strong experience in managing and developing people when I used to own and manage small businesses such as Adam and Eve Salon and Amigo Amiga Garments.

    $7.78 /hr
    2,722 hours
    5.00
  7. Cherie Lyn Maglinte

    Cherie Lyn Maglinte

    Administrative Assistant/Project Manager

    Philippines - Tests: 3

    For the past 5 years of freelancing online, I have developed many of my skills, not only in writing articles but as well as on handling different administrative tasks. Working online does not only bring better earning opportunities, it has also brought so much improvement on how I effectively manage and handle my time.

    $4.44 /hr
    836 hours
    5.00
  8. Jose Alvin Pabria

    Jose Alvin Pabria

    Data entry Virtual Assistant Customer Service

    Philippines - Tests: 3 - Portfolio: 1

    I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.

    $3.50 /hr
    2,391 hours
    4.55
  9. Yvette ivy yvonne S.

    Yvette ivy yvonne S.

    Team leader,Supervisor, Manager, Quality Assurance Specialist, CSR

    Philippines - Tests: 10 - Portfolio: 8

    I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. My objective is to leverage my experience while continuing to be challenged. I have more than 10 years of experience working in the BPO / Call Center Industry delivering technical support, customer service, and sales service. My background in Management, Account Management, Project Management and Technical Process Management represent a unique combination of disciplines. Personally, I have the drive and determination to consistently achieve success as a leader in all of the organizations that I have worked with in the past.

    $11.00 /hr
    3,179 hours
    4.29
  10. Noelina Sese

    Noelina Sese

    Customer Support, Virtual Assistant

    Philippines - Tests: 2 - Portfolio: 1

    Customer Service and Virtual Assistant posts make up the majority of my professional career. During my tenures, I have acquired, and mastered skills necessary to make each hour very productive My core competencies include productivity such as Google Docs, OneDrive, Microsoft Office, Dropbox. I am also very handy in web research and learning back-end tools like account management and CRM.

    $4.44 /hr
    4,322 hours
    5.00