chat support Freelancers

Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.

134

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Jeanette H.

    Jeanette H.

    CSR/Sales & Financial Analyst, Data Entry/Analyst, SEO/Local citations

    Philippines - Last active: 14 hours ago - Tests: 7

    I am looking for a job here in Odesk where I can showcase my abilities to provide excellent customer service and meet clients high expectations. I worked as a Customer Service Representative for years. I have handled customer support,financial,sales and technical support for customers,provide them with information to address inquiries regarding products and services,deal with and help resolve any customer inquiries. I have the ability to multi-task and work in a fast-paced environment with minimal supervision.I am very flexible and hardworking.Given a chance,I assure you I work the best!

    $5.56 /hr
    3,951 hours
    4.61
  2. Bernadette Nabong

    Bernadette Nabong

    Expert freelance data encoder

    Philippines - Last active: 14 hours ago - Tests: 10 - Portfolio: 6

    To be able to join a stable, respectable and reputable organization where I can impart and share the knowledge and values I have learned in school, past employment and in life. I seek to work in an organization where I can grow and virtually master whatever tasks and endeavors that the organization may assign me.

    $5.56 /hr
    6,854 hours
    4.71
  3. Kathlene joyce V.

    Kathlene joyce V.

    Katiejoyce

    Philippines - Last active: 14 hours ago - Tests: 8

    I worked in a call center / BPO industry since 2009 for customer service, sales, chat and technical support. That is why I can guarantee you that communicating with people other than my culture is not a hindrance for me not to apply for the position. I worked with Microsoft Zune, Sirius XM, AT&T, Time Warner Cable and currently with Tep Wireless. I am driven by an idea of success. I just want to share my achievements from my previous employers. Back in January 2011, from a customer service representative I was promoted as a Retention Specialist where our main goal is to prevent customers in cancelling their subscription. October of the same year I was hired as a Level 2 Technical Support where I handled calls and chats for internet and computer concerns. I am also a Berlitz passer. Hopefully this short message will give you an idea on how I am dedicated to do my job. Thank you.

    $5.56 /hr
    3,962 hours
    5.00
  4. Susan G.

    Susan G.

    Virtual Assistant, Customer Service, Admin Support, SMM

    Kenya - Last active: 14 hours ago - Tests: 7 - Portfolio: 12

    I am a Virtual assistant with a background in Administration, Personal Assistance, Customer Service, Marketing and Social Media Management. My Objective is to meet and satisfy my employer's needs professionally in working together to achieve the desired results. Learn and gain experience in every Job that I do. If you have long term weekly-continuous work and require VA support and Assistance I am your person! I value great Client-Contractor communication as it is the basis to set, understand and meet goals.

    $6.67 /hr
    2,621 hours
    4.82
  5. Abigail Gatchalian

    Abigail Gatchalian

    Customer Service Expert, Multiple campaigns, 8 years of experience

    Philippines - Last active: 14 hours ago - Tests: 2

    With 8 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.

    $11.11 /hr
    1,779 hours
    5.00
  6. Marinor L.

    Marinor L.

    Expert Recruiter | Skilled Sourcer | Customer Service Team Lead

    Philippines - Last active: 14 hours ago - Tests: 12

    I have varied and wide experience when it comes to recruitment and customer service. And I have been employed by the top corporations in the US to be their Technical/IT Recruiter or CS Supervisor. My professional experience includes the following: RECRUITMENT: * Local and US full cycle recruitment that includes pre employment check up and background/reference check * Recruited various technologies - from latest to legacy * Knowledgeable with different US working VISA (USC, GC, EAD, H1-B and etc) - who can and can't work legally * Highly skilled in passive recruitment, Boolean, Xray, LinkedIn and etc * Have used different ATS * Other pertinent skills needed for recruitment CUSTOMER SERVICE: * Handled teams in general CS, tech support, billing, healthcare and etc * Managed/supervised teams with an average headcount of 25 * Expert in coaching, monitoring, QA and etc * Highly skilled with phone, email and chat support * Worked in HIPAA certified environment * Other pertinent skills needed for customer service For all my projects, I always say "consider it done"

    $11.11 /hr
    2,074 hours
    4.90
  7. Byron Lopez

    Byron Lopez

    Helpdesk SME and tech support specialist

    Costa Rica - Last active: 14 hours ago - Tests: 5

    Hewlett Packard HPSD: Storage solution for different companies, storage works architecture and solutions. Providing support to enterprises and their storage network (SAN) support to entry & mid level storage servers and enclosures. Troubleshooting, configuration, cabling, management and backup solutions handling live data within different operating systems, replication, snapshots, booting from SAN, and Data center management from remote interface. LINUX, HPUX, SOLARIS, MICROSOFTT WINDOWS STORAGE SERVER, VMWARE, ESX. AEGIS help desk analyst level 2: to provide out of the box it solution, staff management, and business solution for the account. Achievements: create the tier 2 structure, action plan to improve the first call resolution, SME position, backup supervisor, training structure changes, QA form modifications.

    $4.44 /hr
    1,094 hours
    4.80
  8. Diana P.

    Diana P.

    Goal-oriented and hardworking

    Philippines - Last active: 14 hours ago - Tests: 8

    Since 2006, I have worked as a technical/customer/helpdesk support representative. The latter includes voice, email and chat altogether. I have knowledge in home and small office network, DSL connections, basic computer hardware troubleshooting, voice to text translation and software testing with data entry. Average typing speed is 50wpm with 94% accuracy and can do multitasking. With experience in Australian and British English. Hardworking and dependable person I am.

    $4.44 /hr
    684 hours
    5.00
  9. Rex W.

    Rex W.

    System Admin / E-mail support / Technical support / Remote Support

    India - Last active: 14 hours ago - Tests: 9 - Portfolio: 3

    Over 10 years of experience in IT field as System Administrator / Technical Support Engineer to install, maintain and troubleshoot Linux and Windows systems. Skilled in various software/hardware where problem solving skills, application and systems knowledge can be put in for prompt and successful maintenance of systems infrastructure. Currently looking for a Technical Support Engineer position with challenging opportunity that would use and grow my IT experience. Technical Certifications and Skills: ADCHN - Advanced Diploma in Computer Hardware and Networking. CCNA - Cisco Certified Network Associate Trained (640-802). RHCE - A RHCE Engineer

    $12.22 /hr
    3,660 hours
    4.98
  10. Russel jojo T.

    Russel jojo T.

    oDesk Top-Rated Virtual Assistant & Social Media Specialist

    Philippines - Last active: 14 hours ago - Tests: 6 - Portfolio: 1

    Russel is a computer savvy and knows his way around the computer. His 6+ years experience as a technical support agent in a BPO industry has sharpened his English Communication skills, and he's been a computer geek for more than a decade, making him the best pick as your Virtual Assistant. Being a fast learner, goal-oriented and keen to details are his main strengths. Any client who finds Excellence, Quality, and Trust important will work best with Russel.

    $8.89 /hr
    863 hours
    4.97