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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

Last updated: August 1, 2015
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  1. Ankit P.

    Ankit P.

    Customer Service Specialist

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    I have more than 10 years of customer service experience (including online and over the phone). For the last 2 years, have been using Zendesk to solve customer issues and queries regarding their products. Taking Inbound and Outbound calls, Email support and chat support are my key skills.

    $6.00 /hr
    3,739 hours
  2. John Earl Blanco

    John Earl Blanco

    Customer Service Expert

    Philippines - Last active: 4 months ago - Tests: 2

    I've been working as customer service support for several years. For me working in this kind of industry is fun. Been very helpful in my own ways as long as it is in my company's guidelines. My goal is to provide good quality of service by utilizing my abilities. The only thing that best describes me is the word RESPONSIBLE. Because for me being responsible means you do a lot. You do the hard work, you are flexible,you always take good care of the company and most of all you are committed to it.

    $3.33 /hr
    0 hours
  3. Joanna Callanta

    Joanna Callanta

    Experienced Elite Customer Service Representative

    Philippines - Last active: 4 months ago - Tests: 1

    I used to work as an Elite Customer Service Representative in Convergys Philippines (ELITE because I do customer handling, troubleshooting and sales) for a year and a half. I used to be one of the top representatives, and I was also able to get a lot of awards for having a great performance and having a lot of contribution in the company.

    $3.33 /hr
    0 hours
  4. Arlyn Jacobe

    Arlyn Jacobe

    Experienced Customer Service and Excellent Independent Worker.

    Philippines - Last active: 10/30/2014 - Tests: 4

    Experienced Call center agent with solid foundation on customer care and relations, Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life. I'm very Flexible. I love challenges,it keeps me going.I strive for excellence in everything i do.. Keeping on top of projects and making sure all parts get to the finish line at the same time is one thing I do best. The ability to juggle projects and never missing a deadline didn’t just develop through my professional experience. It also comes from having 2 kids– all with very different personalities, activities, schedules and demands. It was adapt or die trying. I’ve learned to budget my time and my assets, and most importantly, I’ve learned to be flexible and to get things done. No matter where I’ve been, I’ve produced topnotch work because I’m dedicated to making sure each and every piece stands out from the crowd. I pride myself on my ability to recognize and articulate a distinct voice for every project. And that’s not always restricted to the written word. As a customer service representative,I’m extremely motivated, organized and disciplined,in reality I was known as the person who could do everything.

    $4.50 /hr
    0 hours
  5. Monique White

    Monique White

    Expert Customer Service Professional

    United States - Last active: 07/03/2014 - Tests: 1

    I have an extensive background in customer service and have been in the industry for over ten years. I have worked in a call center environment, face to face contact, and have about four years of home-shoring experience in customer service. I am a team player, people oriented, and a productive worker. I am an independent Business Owner that contracts with companies to provide customer service support. I also currently manage independent contractors under my corporation as Client Support Professionals. I have experience monitoring and managing my companies Facebook Page, Instagram account, Twitter account, Bitrix 24 Intranet, and website by updating the content, creating postings, promotions, procedures, and marketing. I assist my Clients with questions on services, policies/procedures, website assistance, and plans and pricing information. I feel my extensive background in customer service would make me a great asset to your company.

    $22.22 /hr
    0 hours
  6. Ronald S.

    Ronald S.

    Customer Service Representative, Technical Support Representative

    Philippines - Last active: 3 months ago - Tests: 7

    I am enthusiastic and knowledgeable young person who is able to provide front line support as part of any IT Service Operation. I flexible, resourceful and willing to take full ownership of user problems until they are fully resolved. I also been part of Microsoft Technical Support Team for the past 2 years and received a lot of achievements. You should hire me because I have a good qualifications and I believe I am able to do the job. I have a relevant experience that is needed in the position as an experience customer service personnel which I believe will be interacting with different kinds of people. I'm willing to learn and make a great effort to be successful in this field because I want to be part of a successful organization. I am willing to go extra mile and go out of my comfort zone and learn new things, not only to benefit me as career oriented person but also for the benefit of the organization I work for. COMPUTER SKILLS PLATFORMS: * Windows 95 * Windows 98 * Windows XP * Windows ME * Windows Vista * Windows 7 * Windows 8 * Microsoft Office (All version) * Mac Leopard Programming Languages: * 3D Album Commercial Suite * Adobe Dreamweaver * Adobe Photoshop * Adobe Page Maker * Avid Liquid Pro 7 * Corel Draw * DVD Lab Pro * It’s Me Animation * Pinnacle Studio * Pure Motion Studio Pro * Smart Sonic Fire Pro * and more... NETWORKING: (Basic - for internet café setup) * TCP/IP * LAN and WAN options * Client Server * Workgroup computing Hardware: Trouble Shooting Computer Skills Proficiency * Desktop Computer Repair * Laptop Computer Repair * Apple Computer Repair * Networking

    $7.50 /hr
    0 hours
  7. Suraj Ramnani

    Suraj Ramnani

    Technical Support/ Customer Service

    India - Last active: 08/24/2014 - Tests: 13 - Portfolio: 7

    I have excellent ticket management skills along with good technical/Customer support skills, strong understanding of Service Level Agreements and its importance in customer service. In all the companies i have worked for in the past, i have been groomed in a way where i have always had to deliver my work on time with high quality and have done so with precision. For the 4.5 years of my work experience, i have always been involved with Phone, Chat and Email Support. I have mostly dealt with managing tickets/incidents for various technical problems and also possess fast typing and good multitasking skills. I have also been exposed to various pressure situations and thrive working under it. I would love to use all my experience to the project i get hired for and can guarantee good quality of uninterrupted work along with frequent communication throughout the project duration. I would also like to stress that i take employment contracts, terms of conditions seriously and will abide by the terms agreed upon.

    $3.00 /hr
    0 hours
  8. Sam S.

    Sam S.

    Web Navigators

    United States - Last active: 2 months ago - Tests: 2 - Portfolio: 5

    Our specialty to make visible your Ideas for others We Can Do Website development & designing Desktop Applications Chat Application (Web & Desktop) Create Professional videos Video Marketing SEM (search Engine Marketing) Website Traffic solutions SEO (Search Engine Optimization) WEB Hosting Solutions (Shared Hosting, VPS or Dedicated Server) Email marketing with HTML templates and many more We created many dynamic websites including video marketing, & with all traffic solutions.

    $3.00 /hr
    0 hours
  9. Rebecca Sarah Basto

    Rebecca Sarah Basto

    Outbound Sales Representative

    Philippines - Last active: 2 months ago - Tests: 3 - Portfolio: 1

    As an outbound sales representative, I have generated sales for the campaign that I have worked for. I've also done customer service, inbound sales, verifications for d2d sales and retention for the campaign. I've also been assigned as a POC for my team since I'am one of the top performers. I'am looking forward to work with an account wherein i would be able to assist customers and help them with their utmost need regarding the specific campaign/product.

    $6.00 /hr
    0 hours