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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: September 1, 2015
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  1. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    5,120 hours
    5.00
  2. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Tests: 6

    For almost five years I have worked as a Technical/Customer Support Representative for different line of business ranging from smartphones to an online selling site. I have handled different support roles such as voice, chat and email. Working in a call center or BPO industry helped me to easily adjust and to be flexible with different types of customers and situations. This molded me to become a better customer and technical support representative that can accommodate every customer’s non-technical and technical inquiry. Working in this type of industry did not only enhance my customer handling and time management skills but it also made me a quick thinker, multi-tasker and a more flexible person with a faster learning curve. And, for the last three years of being an active Home-based Customer Service Assistant acquired more skills like product listings and troubleshooting with different selling/merchant channel websites, basic HTML creation and editing; and, developed my skills in research and writing.

    $6.67 /hr
    6,414 hours
    0.00
  3. Ashna B.

    Ashna B.

    Phone,Chat,Email Support and Telemarketer

    Jamaica - Tests: 5 - Portfolio: 3

    I am a dedicated and committed individual who is able and determined to execute whatsoever task is afforded to me.With the level of experience and education i have for over Eight (8) years with Sutherland Global Service and other business process outsourcing industry. I have experience in Zoho,Vicidial,Limelight,Podio,Oracle,Mindbody,GoDaddy and a few other CRM software I’m highly self-motivated, intelligent and hardworking. Am able to work on my own initiative and enjoy being apart of a team. Good interpersonal and strong organizational skills are some of the other competencies I possess excellent oral and written communication skills and computer literate am I with the ability to multitask.

    Groups: Pro Customer Service

    $5.00 /hr
    158 hours
    4.46
  4. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  5. Arlene Abella

    Arlene Abella

    Snippet Writer, Fast Typist, Chat & Email Support

    Philippines - Tests: 9 - Portfolio: 4

    I have been striving hard to serve customers and clients that need my services as a customer service representative for over 3 years already. I am experienced in both email and chat support. Currently, I am a business assistant to a reputable company that focuses in real estate trading. I am also oriented to do any other tasks such as article writing, SEO submission, transcribing, data entry, web research, and basic image editing. I am a multi-tasker by nature; highly trainable to new tasks; very receptive; dedicated to work; and adaptable if exposed to a new environment; a team player; and a fast learner. In the past, I was able to have the opportunity to be an English tutor to Korean students.

    $5.00 /hr
    764 hours
    4.99
  6. Donnisha S.

    Donnisha S.

    Customer Service,Chat support,Sales Rep.,Writer

    United States - Tests: 5

    I want to work where i don't feel limited in my skills since for 5 yrs i worked in retail,customer service,and sales.I enjoy working for a business that is motivating and that are their own boss.I a joy in writing articles for a website about babies,fashion,and health. I like to deliver exceptional customer care to individuals that trusts the commitment and values of a company, while having an opportunity for growth in the job field. Skills in: MS Word, Excel, Power Point,Article/Blog Writing ,Internet, Email, Sales, Customer Service, Retail, and Chat

    $9.00 /hr
    14 hours
    5.00
  7. Laarni Lou M. Privado

    Laarni Lou M. Privado Agency Contractor

    Expert Live Chat and Email Support

    Philippines - Tests: 7

    Trustworthy, dependable, and a driven person who loves helping people. My main objective is to give satisfaction, but leave the customer delighted with the service I provided. I can work well with a team or as an individual. I've been in the customer service industry ever since I graduated from college, and found that this is my passion. My skills includes: - Customer Support - Email handling - Ticketing - Live chat support - Data Entry - Zendesk

    Associated with: Fajumaro Inc.

    $7.00 /hr
    3,863 hours
    5.00
  8. mary grace torio

    mary grace torio Agency Contractor

    Live Chat Support Representative / passionate writer

    Philippines - Tests: 5 - Portfolio: 1

    Me and my agency's goal is to help improve the website support services of our clients by delivering real time live support chat for websites and watching over their website 24/7. As for article writing, high quality articles that is consistent with the deadline had been and will always be my goal. I take pride in my work and what my agency do, in the end, we always hope that we will be able to contribute to each of our employer's success.

    Associated with: Chatsmith Online Services

    $5.56 /hr
    10,015 hours
    4.94
  9. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,862 hours
    4.99