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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Julius D.

Julius D.

Email and Chat Support Agent

Philippines - Tests: 13

An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

100% Job Success
$5.56 /hr
5,489 hours

April P.

April P.

Admin Staff/Email Support/Chat Support

Philippines - Tests: 6

For almost five years I have worked as a Technical/Customer Support Representative for different line of business ranging from smartphones to an online selling site. I have handled different support roles such as voice, chat and email. Working in a call center or BPO industry helped me to easily adjust and to be flexible with different types of customers and situations. This molded me to become a better customer and technical support representative that can accommodate every customer’s non-technical and technical inquiry. Working in this type of industry did not only enhance my customer handling and time management skills but it also made me a quick thinker, multi-tasker and a more flexible person with a faster learning curve. And, for the last three years of being an active Home-based Customer Service Assistant acquired more skills like product listings and troubleshooting with different selling/merchant channel websites, basic HTML creation and editing; and, developed my skills in research and writing.

$6.67 /hr
6,648 hours

mary grace torio

mary grace torio Agency Contractor

Live Chat Support Representative / passionate writer

Philippines - Tests: 5 - Portfolio: 1

Me and my agency's goal is to help improve the website support services of our clients by delivering real time live support chat for websites and watching over their website 24/7. As for article writing, high quality articles that is consistent with the deadline had been and will always be my goal. I take pride in my work and what my agency do, in the end, we always hope that we will be able to contribute to each of our employer's success.

Associated with: Chatsmith Online Services

100% Job Success
$5.56 /hr
10,015 hours

Eleonor Quinit

Eleonor Quinit

Email Support, Chat Support, Data Entry, Content Moderator

Philippines - Tests: 2

I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

100% Job Success
$5.00 /hr
4,150 hours

Orchille G.

Orchille G. Agency Contractor

Technical Support

New Zealand - Tests: 2

I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

Associated with: AGENCY

$22.22 /hr
5,582 hours

Jody Khlem

Jody Khlem

Client Relationship Manager

United States

A self motivated Administrative Secretary with 13 + years of relevant experience. Seeking a work from home position which is commensurate with my experience and education. I am resourceful, innovative, self-driven, and organized with the company's best interest first and foremost in what I do.

$16.00 /hr
1,030 hours

Sheila Mae Ingan

Sheila Mae Ingan Agency Contractor

Customer Service Representative/ Agency Manager

Philippines - Tests: 7

To secure a position where my existing skills in the areas of Customer Service, Content Writing, and Transcription will be utilized by a progressive company.

Associated with: JSS Virtual Solutions, OutstartBPO-Cebu

100% Job Success
$17.00 /hr
7,880 hours

Jessica T.

Jessica T.

Data Entry, Forum Moderator, Chat and Email Support

Philippines - Tests: 5 - Portfolio: 1

Having achieved many goals in my career, I would like to obtain a job where my qualities of a fast learner and the ability to take on new challenges can be used. I have over 8 years of experience in administrative support and data entry related tasks. 5 years experience as a Community Manager Associate. 3 years in Customer Service primarily in Email and Chat support. Thank you for your time checking my profile.

99% Job Success
$6.67 /hr
9,097 hours

Juan ramon A.

Juan ramon A. Agency Contractor

Live Chat and Email Support Agent, Personal Assistant

Philippines - Tests: 8 - Portfolio: 4

I have gathered and developed several skills over the last 4 years which would make me the one of the top choices in Article Writing, Data Entry, Email and Chat Support, Virtual Assistance, and SEO. I am always eager to learn new things while delivering a high quality output to my employers. With my experience in Microsoft Word, Microsoft Excel, and Google Docs and Sheets I can prioritize tasks efficiently and finish them quickly while giving great attention to detail and workmanship.I am a hard worker always excited to take on new jobs and learn new skills. I look forward to working with you as a Customer Service Agent or as a Personal Assistant.

Associated with: JSS Virtual Solutions

100% Job Success
$5.56 /hr
3,420 hours