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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 1 day ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  2. mary grace torio

    mary grace torio Agency Contractor

    Live Chat Support Representative / passionate writer

    Philippines - Last active: 10 days ago - Tests: 5 - Portfolio: 1

    Me and my agency's goal is to help improve the website support services of our clients by delivering real time live support chat for websites and watching over their website 24/7. As for article writing, high quality articles that is consistent with the deadline had been and will always be my goal. I take pride in my work and what my agency do, in the end, we always hope that we will be able to contribute to each of our employer's success.

    Associated with: Chatsmith Online Services

    $5.56 /hr
    10,015 hours
    4.94
  3. Eleonor Quinit

    Eleonor Quinit

    Email Support, Chat Support, Data Entry, Content Moderator

    Philippines - Last active: 6 hours ago - Tests: 2

    I worked as a content moderator for a popular website and search engine for three years. My experience as a content moderator includes reviewing images, videos, and text (comments). I was the one who reject, approve, and escalate contents before it publishes. As part of my job, I also delete images, videos, and text even if it is already published in the website and creating abuse reports if and when the content has terms of service violation. I also worked as an email and chat support for a year dealing with technical issues by identifying the issue of the client and providing a solution by guiding client through corrective steps. Aside from the above mentioned, I worked as a technical support and my job includes handling calls from clients overseas, providing easy and understandable instructions and tecniques to be able to come to the correct solution to the client's issue.

    $5.00 /hr
    3,688 hours
    4.99
  4. Orchille G.

    Orchille G. Agency Contractor

    IT Support

    New Zealand - Last active: 1 day ago - Tests: 2

    I am a IT support specialist with 3 years experience, including 5 years as a Technical/Customer service Phone Support and 2 years of Customer Service Supervisor, a role into which I was promoted. I have experienced on deployment support and maintenance desktop, laptop and phone units which includes and operating system, installed software (includes internal applications, software packages and client applications), hardware/Network and related peripherals. I am seeking opportunity to provide IT Realtime Support..

    Associated with: AGENCY

    $22.22 /hr
    4,944 hours
    5.00
  5. Mylene Cardenal

    Mylene Cardenal Agency Contractor

    Expert Freelance Technical Chat and Email Support Representative

    Philippines - Last active: 1 month ago - Tests: 9 - Portfolio: 4

    I have worked as a technical customer support for internet service. I handled email and chat accounts doing technical support, do some billing explanations, and appointment setting/truck order/service order. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

    Associated with: Your Go-To Team

    $7.78 /hr
    7,539 hours
    5.00
  6. Julius D.

    Julius D.

    Email and Chat Support Agent

    Philippines - Last active: 6 hours ago - Tests: 13

    An honest, hard-working professional driven with motivation and high ethical standards towards work. I have an unquenchable thirst for knowledge and unwavering desire to learn. My main objective is to become a part of a work family whom I can share my competence and experience. With my professionalism, commitment and perseverance, I believe that I can help the company move forth, obtain results and realise its visions.

    $5.56 /hr
    4,837 hours
    5.00
  7. Everette Roxas

    Everette Roxas

    Email and Chat Support, Photoshop

    Philippines - Last active: 3 days ago - Tests: 3 - Portfolio: 6

    I am professional and skilled in handling customer service and administrative tasks. With my two years of experience, I do my best to provide customer satisfaction. I receive calls and emails from customers who have issues about their billing and account. I have experience using Freshdesk, Zendesk, WHMCS and other CRM softwares. I'm familiar with Google docs, Microsoft word, Microsoft excel and Photoshop, I can type 40-45 wpm.

    $4.44 /hr
    3,788 hours
    4.99
  8. Michael M.

    Michael M. Agency Contractor

    Chat Support / Customer Service / Email

    Philippines - Last active: 6 hours ago - Tests: 15 - Portfolio: 4

    I opt to SUCCESS not only for myself but also to the company I serve. Producing 100% Employer / Customer Satisfaction is my goal. These are established by my skills and abilities below: --Berlitz Certified --Good command in English (Writing, Listening, Reading and Speaking) --Customer Service (Email / Chat and Phone Support) --Worked as an encoder, can type 60wpm. --Ability to relay messages formally and in an understandable manner thru business letters, e-mails, voice mails, text messages and in person. --Receptionist by experience and has developed excellent telephone skills. --Sales driven --Outstanding communication skills. --Technical Knowledge: Internet connections and modem/router configuration setup, Microsoft Office, Operating Systems, and Some hardware installations.

    Groups: BigCommerce

    Associated with: Dynatech Team Solutions, Offshore Us Agency

    $5.56 /hr
    9,378 hours
    4.19
  9. Lian Jane Abadia

    Lian Jane Abadia Agency Contractor

    Administrative Support | Chat/Email Support | Telemarketing | SMM

    Philippines - Last active: 4 days ago - Tests: 8

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am a fast-learner and have focus to get the job done. I am goal oriented and has strong verbal and written communication skills. I am organize and can deal with projects with minimal supervision. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.

    Associated with: Online Freelancing Solutions

    $6.67 /hr
    6,120 hours
    4.71