IT Remote Assistance and Customer Service
I am a graduate in Information Technology and I have been working in BPO & IT Consulting for over 4+ years, I have provided customer support and IT Support via phone, email, chat, and in person to small businesses and individuals. I feel my skills and interest can be used best for campaigns that require hard working and dependable people.
I provide ethical work relationships with my clients, produce quality results and successfully carry out projects based on productivity and customer satisfaction.
I am a good communicator and can work well under pressure and can multi task efficiently to meet deadlines.
I can provide services like:
- Call Center Agent, Customer Services, Collections, Technical Support, Email
- Technical/IT Helpdesk Agent
- Windows Administration, Windows Server Administration, Active Directory,
User Management, Microsoft Outlook Configuration & troubleshooting,
- Accounts Receivable, Collections, Claim Status Enqiry, Medical Claim
appeals, Medicare & Medicaid Claims resolution, Medical Billing, Data Entry.
I am available 50+ hours per week and ready to work in live US, UK and Australian time zones, I can work on weekends.
I believe that it is through hard work, skill and an inherent will to excel that such prestige and quality is supported and upheld.
I hope that I will merit a favourable response on my humble request and I am grateful for the time you have spent in reading my profile.