Complaint Management Freelancers

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Complaint Management Job Cost Overview

Typical total cost of Upwork Complaint Management projects based on completed and fixed-price jobs.

Upwork Complaint Management Jobs Completed Quarterly

On average, 2 Complaint Management projects are completed every quarter on Upwork.

2

Time to Complete Upwork Complaint Management Jobs

Time needed to complete a Complaint Management project on Upwork.

Average Complaint Management Freelancer Feedback Score

Complaint Management Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: May 1, 2015
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  1. Hakimuddin G.

    Hakimuddin G.

    Penetration Tester | Ethical Hacker | SQL Injection | XSS Tester

    Kuwait - Last active: 21 hours ago - Tests: 9 - Portfolio: 17

    IT Security Consultant providing Consistent, Timely, and Cost-Effective IT Security Services. "h.gheewala@owasp.org" ### Professional Security Services ### # Web Application/SaaS Security Testing and Defense (sql injection, cross site scripting) # Penetration Testing & Ethical Hacking # Vulnerability Assessment & Network Auditing # Implementation and auditing of various security compliance(ISO 27001, NIST, PCI-DSS) # Protection of hacked websites and servers, cloud security. # Security Testing Mobile Apps, Chrome Apps, Salesforce AppExchange Business Apps , RESTful Applications and APIs # Security Awareness - On Demand Phishing for Organizations. ### Value Added Services ### # Debrief with the client at the conclusion of each engagement. # Research and provide recommendations for continuous improvement. # Knowledge sharing. ### Certifications ### CISM,CISSP,Certified Ethical Hacker, ISO27001, Security+ ### Hands on Experience ### Web applications :- Wordpress, Joomla, Drupal, Network :- Cisco, Linksys, Netgear, TP-Link, E-Commerce Security - OScommerce, prestashop, Magento Forums - MyBB, phpBB cPanel, WHMCS Linux, Windows, Ubuntu, CentOS etc. ### Tools ### Manual SQL Injection Testing, Business Logic vulnerability testing, Kali Linux, Burp Suite, Metasploit Pro

    $24.00 /hr
    1,471 hours
    4.99
  2. Simon Brody

    Simon Brody

    Outsourced Gen. Counsel: IP/Service contract attorney, business lawyer

    United States - Last active: 21 hours ago - Tests: 6 - Portfolio: 16

    Simon Brody is a US licensed business and transactional attorney consistently Top Rated on oDesk and other online legal platforms. Efficient and effective choice for businesses seeking ongoing support and services related to intellectual property licensing, tech. and development contracts, internet / online service agreements and general business support provided by Outsourced General Counsel. With over 1.5k hours worked on oDesk, Kansas City-based firm Brody Law LLC, can supplement your in-house counsel by offering dedicated contract support (reviewing, revising, drafting). Outsourced General Counsel services allow Brody Law to act to as your company's legal department: from general business formation, drafting contracts and agreements, negotiating agreements, creating compliance policies, to developing strategies for Intellectual Property, Copyright, Trademark and International Business Transactions). Simon Brody understands the needs of growing businesses, tech firms and software developers. Whether he is developing Legal Terms of Service for your website/online service or acting as your business' attorney -- accessibility and providing confidential, professional and personable service are the key to creating lasting working relationships. Depend on Simon's diverse background in the entertainment industry, work as a professional journalist, communications director for 10,000+ member trade group. In some of his past projects, Simon has produced a successful series of legal guides for small business. His varied careers as a journalist and recording artist have made Brody a quotable source for major media outlets including the Wall Street Journal, USAToday, Bloomberg News, Politico.com, MTV News, Alternative Press and Esquire.com. Simon's background in IP/Media Law, distinctions in Business and Transactional Law -- combined with business branding, publicity and marketing experience -- produces real-world results for your business. Simon works diligently to provide actionable advice and law related services that you and your business require in an efficient manner. Please be advised that all assistance, advice or services provided will be limited to matters arising under U.S. federal laws, regulations, international treaties, or uniform laws, including but not limited to intellectual property, telecommunications, import/export rules and e-commerce issues.

    $144.44 /hr
    1,535 hours
    5.00
  3. Den edward G.

    Den edward G.

    Team Leader, Team Manager, People Management , Customer Service

    Philippines - Last active: 1 month ago - Tests: 7

    I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.

    $20.00 /hr
    10,444 hours
    5.00
  4. Charlene B

    Charlene B Agency Contractor

    Operations manager w/ 5 years customer service experience.

    Philippines - Last active: 21 hours ago - Tests: 4

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Associated with: TRISIS Contact Solutions

    $11.11 /hr
    3,309 hours
    5.00
  5. Eloisa S.

    Eloisa S. Agency Contractor

    Team Leader | Customer Service | Quality Assurance | Data Entry Expert

    Philippines - Last active: 21 hours ago - Tests: 9

    Having over 8 years of experience with managing people and projects related to research, online marketing, and sales, I am seeking positions that require the following skills: - Team management; - Project management; - Quality Assurance and Analysis; - Sales; - Telemarketing; - Customer Service/Relations management; - Email Response handling - Business and Process development; - Technical, Research, and Article writing. I offer integrity, professionalism, and exceptional attention to detail. I take pride in the quality of my work and ensure that my output contributes to the growth and success of the business or organization I'm working with. I am proud to be part of Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/

    Associated with: Systemcore Business Solutions

    $8.50 /hr
    4,939 hours
    5.00
  6. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

    Groups: oTranslators

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,048 hours
    5.00
  7. Sheryl lou R.

    Sheryl lou R.

    International Support Director/Administrative Asst/Phone Support

    Philippines - Last active: 21 hours ago - Tests: 12 - Portfolio: 14

    To engage my skills and experience in administrative support, customer service and general transcriptions with a timetable I can manage to pursue self growth and achieve personal career development while continuing to support my family and kids.

    $16.67 /hr
    8,245 hours
    5.00
  8. Biju V.

    Biju V.

    Tech Support

    India - Last active: 1 month ago - Tests: 6

    Over 16 years of experience in Technical Support/Team Management/Client Servicing Worked as a technical support specialist with Hewlett Packard (EMEA) ProLiant Server/desktop/portables consumer/enterprise relationship (Corporate client’s) technical support. In depth knowledge about latest software & hardware troubleshooting but not limited to computers, printer, networking and computer peripherals

    $27.78 /hr
    2,750 hours
    5.00
  9. Liliana Vasile

    Liliana Vasile

    Office and Company Support Management

    Romania - Last active: 5 days ago - Tests: 3

    Aptitudes: High ability to adapt to new rules and a new team, willingness to learn and teach, talent for organizing, project oriented personality, versatility in sales pitches depending on product to be sold and client interests. Trustworthy and punctual, organized and task oriented person, problem solving capabilities. Languages: Romanian, mother tongue. Fluent in English written and spoken. Satisfactorily proficient in French, written and spoken. Learning Norwegian. Computer: High ability to learn new programs. Proficient in Word, Excel, PowerPoint, Outlook. Corel, Photoshop – beginner level. Internet navigation and research, various software programs - Xero, Wrike, data bases implementation.

    $8.89 /hr
    1,542 hours
    4.79
  10. Erika sheryl G.

    Erika sheryl G.

    Proficient CSR, Prudent Administrative Worker and an Adept RN

    Philippines - Last active: 4 days ago - Tests: 4

    OBJECTIVE Looking for a career position where professional experience and expertise will be regarded as a wealth of an organization, and where my extensive experience will be further developed and utilized. SUMMARY OF QUALIFICATIONS A dedicated Registered Nurse with over 9 year’s track record providing quality patient/client-centered care. Solidly credentialed and diversely experienced with comprehensive background in Emergency department, Trauma, Critical Care Units, and Medical-Surgical Nursing. Knowledgeable in principles, regulations, and standards of Total Quality Management, Joint Commission International, and International Organizational Standards. Resourceful, responsive to change whilst achieving collective objectives in caring and development of patients. Record of managing busy caseloads, promoting services, increasing personal and professional standards. Possess a proven ability to work well as part of dedicated team of medical professionals to ensure the delivery of quality medical care to diverse environment. Enhanced proficiency in leadership and management with 33 units in Masters of Arts in Nursing, major in Administration and Supervision.

    $10.00 /hr
    5,956 hours
    4.96