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1

Time to Complete Upwork Conflict Resolution Jobs

Time needed to complete a Conflict Resolution project on Upwork.

Average Conflict Resolution Freelancer Feedback Score

Conflict Resolution Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: August 1, 2015
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  1. Glenda Stamatelos

    Glenda Stamatelos

    Customer Service, Telephone support. live chat, Telemarketing

    South Africa - Last active: 19 hours ago - Tests: 10 - Portfolio: 6

    I have an absolute passion for excellent Client Service. It gives me great satisfaction to be able to assist someone, and to know that when they put the phone, down they are happy. I have been in the client Service industry for over 20 years. I started as a telemarketer and progressed toward management and then to National Telemarketing Manager for a stock market training company.I managed 6 different telemarketing call Centers nationally in South Africa for them. I also served as a client Service Supervisor for a medical aid company for 2 years I have client service experience in a variety of industries: Training, Recruitment, medical, marketing. e-commerce. I have experience with a wide variety of CRM packages. I have worked with Salesforce, Zoho, Infusionsoft and a few others. I have worked with happyfox ticketing and live-chat snapengage. I was the administrator as well as the manager for this live chat. I took a break from call centers and client services when my twins were born. But the passion never ended. When the boys were 2 I started my own magazine with a monthly distribution of 20 000 copies. The magazine still exists. I sold it , You can view it here: www.momandi.co.za I have a passion for awesome customer service. I am the best at what I do. I am motivated to give my best at all times. Being in the Virtual environment has permitted me to work in places that were previously unattainable to me. I have worked as a virtual assistant in the UK, USA, AU. Sometimes in all three countries on the same day! Absolutely amazing.

    Groups: Pro Customer Service

    $13.33 /hr
    322 hours
    5.00
  2. Sophany Touch

    Sophany Touch

    Project Coordinator/Translator

    Cambodia - Last active: 1 month ago - Tests: 1

    I have more than 8 years of experiences in planning and coordinating of community development projects on environmental conservation and poverty alleviation. With the currently position of Community-Based Eco-tourism project Coordinator in Chi Phat, Cambodia, I have leaded this project to become a top ten Community-Based Eco-tourism project in the world and outstanding project in the national wide. To bring this above project to be succeeded, I have integrated all my professional skills and experiences as the followings: • Researching skills • Project planning and implementing • Monitoring and evaluation • Leadership skill • Conflict resolutions skill • Communication skills • Marketing skill • Sustainable tourism skill • Translating skill Additional, I also have experiences on developing training materials and providing capacity building to local community to own and manage their sustainable projects.

    $12.00 /hr
    8 hours
    5.00
  3. Lupita Rodriguez

    Lupita Rodriguez

    Certified Public Bookkeeper

    United States - Last active: 12 days ago - Portfolio: 1

    Professional Summary QuickBooks Pro Advisor/Trainer and Small Business and Start-Up Consultant who can evaluate your individual needs to customize your accounting solution for your business, using an incredible tool called QuickBooks. We can setup your business from scratch, or expand on the work you've already started. We can also maintain the project indefinitely, or teach you how to do the work yourself. Since 2005 not only have I used QuickBooks Pro for my clients, but have also set up and trained my client’s on how to use QuickBooks for their businesses. I have been offering my services on a monthly and per project basis and training my clients for over 5+ years. I am a Proactive Freelance Bookkeeper who is dedicated to maintaining accurate and timely financial records my clients; individuals, startups and nonprofits.

    $18.00 /hr
    58 hours
    5.00
  4. Sherry Lee Ann Tena

    Sherry Lee Ann Tena

    Agent Manager, Team Coach, QA Analyst, Google Places Expert

    Philippines - Last active: 19 hours ago - Tests: 3

    Sherry Lee Ann H. Tena is an experienced call center representative boasting an almost eight-year exposure to the BPO industry. She started as a regular customer service representative, which has led to various promotions, including Quality Assurance and Resolutions Experts posts on two different financial accounts. She is good at multitasking, adapts to changes easily, handles stress well, and requires minimum supervision when assigned a specific task. She's keen at details and good in analysis and issue resolution.

    $6.67 /hr
    7,884 hours
    4.71
  5. Autumn W.

    Autumn W.

    Customer Service/VA

    United States - Last active: 1 day ago - Tests: 5

    I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have excellent telephone and email etiquette. I have advanced PC knowledge and skills, Internet, E-mail, Word Perfect, Microsoft Word, Excel, Outlook, Windows, Mac, Google, Quickbooks, Quicken, and Transcription. I am equally effective working in self-managed projects as well as a team member. I am very detail oriented and have excellent organizational skills and time management skills. I am honest, straight forward, respected and trusted by others. Some of the services provided are as follows: * Personal tasks * Experience with Zendesk, Ultracart for Orders, Amazon, Ebay, Paypal, etc. * Processing refunds through Ultracart, Amazon, and PayPal. * Administrative tasks * Secretarial duties (client contact, appointments, calendaring, etc.) * Travel arrangements * Billing (invoicing/collecting) * Customer Service * Vacation planning/Event Planning * Transcription * Office Support/Management * Proofreading * Phone Support

    Groups: Pro Customer Service

    $12.22 /hr
    3,225 hours
    4.92
  6. Cynthia Haynes

    Cynthia Haynes

    General Transcription, Wireless, Clerical, and Book keeping

    United States - Last active: 6 days ago - Tests: 11 - Portfolio: 1

    Throughout my employment history, I have entered inventory data, UPC numbers, accounting figures, and other bookkeeping tasks. I have much financial experience along with my data entry. My experience with Accounting for Walmart taught me much about balances and spreadsheets, and my experience with Rent A Center and Valued Services helped me to hone my telephone etiquette. As a Store Manager for Valued Services, LLC, all of my work was entered into forms online as well as written into hard-copy files to be kept for a predetermined time. My wireless experiences include working for both Verizon Wireless in sales and Sprint as a Technical Consultant. I have honed my customer service skills, book keeping, filing, and trouble-shooting skills in both of these jobs. As a TC, I had many opportunities to create new methods to increase efficiency both in back office and on the sales floor while still maintaining policy standards. In regards to General Transcription, I am well-suited to the task. I have an expansive vocabulary, an excellent ability to determine context clues, and an ear for the nuances of speech and accents. I am ready, willing, and able to research unfamiliar terms to ensure accuracy. I own and am proficient in the use of a 3 button transcriptionist foot pedal along with a variety of transcription software. Suffice it to say, I enjoy words, facts, and figures. I don't mind a repetitive task, and I am always eager to learn about new ideas and methods.

    $22.22 /hr
    26 hours
    5.00
  7. Yuliya A.

    Yuliya A.

    Project Manager/Business Assistant/Translation

    United States - Last active: 1 month ago - Tests: 15 - Portfolio: 5

    Results-oriented, highly initiative project manager/business assistant with experience in online marketing, business development, SEO, reputation management and office administration. Major strengths include leadership and communication skills. Supervisory skills include hiring, organizing, developing and performance feedback. Clear vision to accomplish company goals with minimal directions. Seeking an opportunity to maximize management and marketing knowledge in a company that values quality assurance, high performance, ability to trust and customer service towards client satisfaction. Also, available for translation related projects (Russian and English). I'm a native Russian experienced translator, currently based in the US, with fluent English, both written and verbal. My English knowledge and skills are supported by 6 years of work experience, including transcription and translation of legal texts (contracts and related documents, business correspondence and memoranda), real estate and travel, financial, medical and technical content, articles for various magazines, websites and advertising copies.

    $16.00 /hr
    580 hours
    4.99
  8. Sithembile B.

    Sithembile B. Agency Contractor

    Polished Customer Sales & Services Expert/Administrative Support

    South Africa - Last active: 14 days ago - Tests: 7 - Portfolio: 2

    A polished oriented professional with an unwavering commitment to customer service, an ability to build productive relationships, resolve complex issues and win customer loyalty. I have vast experience in Ms Excel, Google Drive, Constant Contact, CRM, NICE, Adluge (Sales Lead Management), airline reservations systems and a well-established track-record and refined experience in administration support, and airline reservations. I have displayed a high degree of service orientation, constantly exceeded expectations and been officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. Possessing excellent analytical, comprehension and interpersonal skills, my ability to deliver friendly and courteous service as well as knowledge of presenting a positive image of the company, I am certain that I will fit in easily in your team.

    Associated with: Exclusive Virtual Assistants

    $7.78 /hr
    671 hours
    5.00
  9. Wendy Godfrey-Dean

    Wendy Godfrey-Dean

    Highly Experienced Professional with more than 25 Years Experience

    United States - Last active: 06/22/2013 - Tests: 7

    With more than 25 years experience working for fortune 500 companies internationally, I have excelled as a program and project manager. I have done so working directly and contracting for companies such as IBM, Capital One, Marks & Spencer, Wells Fargo, Bank of America. At this time, I am semi-retired but looking for opportunities that can still impact the success of new or ongoing projects or operations. I am extremely talented at writing, communications, team work and marketing. I would be open to discussing any part-time to full-time opportunities that would allow me to make use of my skill set while assisting to make a business successful.

    $22.22 /hr
    17 hours
    5.00