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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 159 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

Last updated: July 1, 2015
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  1. Luca Lazzarotti

    Luca Lazzarotti

    Bilingual application engineer and support

    Italy - Last active: 5 months ago - Tests: 3

    I have been working for the last ten years in the health sector, with my experience covering positions of team leadership, project management and system integration. For the last two years I’ve been involved in a project that covered the opening of a new hospital and the deployment of a new EPR system in other three hospitals. I supervised all the technical requirements for the new hospital that also was the pilot of the new ERP system. Previously I worked as a freelance tecnical support for the Siebel platform and as a software engineer. I have a strong technical background and still do php and sql programming. I have an M. Sc. in Computer science from Università di Genova and speak fluent English and basic Spanish and I am Italian mothertongue. My work experience is mainly based in Italy and Ireland

    $27.78 /hr
    0 hours
  2. Sarah F.

    Sarah F.


    United States - Last active: 11/08/2013 - Tests: 6

    We all start somewhere. I started at the bottom and worked my way up. I have expanded my abilities and gained valuable experience from working in a call center for almost 5 years. It was there I gained valuable management and customer service experience. My last year with the call center I took care of office management and also a lot of administrative work, and time working with the HR department which I have found to enjoy. This is where I gained my recruitment experience and found what I love to do. I now do freelance recruitment and hr work.

    $10.00 /hr
    0 hours
  3. Tugba B.

    Tugba B.

    English-Turkish Translator and Marketing Professional

    Turkey - Last active: 5 months ago - Tests: 5

    Native Turkish speaker and graduate of Business Administration from one of Turkey's best business schools. I have over 10 years of experience on English to Turkish translation. Only some of them are on Odesk. And I enjoy working on business related tasks, such as business plans, preparing marketing documents, creating business canvases...etc. My personal desire is to pursue a marketing career in technology industry. Especially interested in e-commerce and community management nowadays. Currently I own an e-commerce website which I built with Shopify all by myself ( also have 6 years of management experience in a software company which develops ERP, CRM, HR, Project Management, B2B, B2C and Business Process Management softwares for SME's. Last, but not least, I brag about being punctual, responsible and very responsive especially while I am working on a task. I am not afraid to ask for further questions to comprehend the details of a task. I am always open to produce quality tasks and build strong relations with clients.

    $22.22 /hr
    7 hours
  4. Christina Cowles

    Christina Cowles

    Very Hard Worker

    United States - Last active: 02/27/2014 - Tests: 3

    • Highly skilled in providing information regarding products and services of company • In-depth knowledge of taking orders, decide charges, and administer billing or payments • Hands-on experience in reviewing, updating or making changes to customer accounts • Track record of listening and responding to customers’ needs and concerns • Able to handle returns or complaints • Demonstrated ability to record details of client contacts and actions taken • Proven ability to determine answers or solutions

    $16.67 /hr
    0 hours
  5. Bibin Paul

    Bibin Paul

    PHP Programmer- CakePHP, Codeignitor, Laravel Expert

    India - Last active: 12/06/2014 - Tests: 2 - Portfolio: 2

    Shortly: I have developed a wide range of websites and web services using HTML, PHP, and Mysql over the 4 years. I will build for you ready-for-use application that solves your issues. Most of my experience is in frameworks such as Cakephp, Laravel, Codeignitor and YII with a very long strong knowledge in MVC and OOP. Also I have good experience in the following areas: JavaScript, SQL, Ajax and software design and testing. Longer: Hello everyone, My name is Bibin and I’m come to you from South India. I’d like this language and its community. For make my job easy and speedy a little bit, I use frameworks Cakephp, Codeignitor and Laravel and some third-party libs depends on task. It make my code durable and understandable for those peoples who will works after me with them. For data store prefer Mysql. I worked with it long period of time and like it not less than PHP. For glue it all into operating mechanism I’m using my experience achieved after 4 years experience on full time job with instruments above. Oh, almost forgot, for a frontend development I’m very good in AJAX and jquery (javascript).

    $5.56 /hr
    0 hours
  6. Djibril S.

    Djibril S.

    Finance Graduate with 7+ years of sales experience. Fluent in French.

    United States - Last active: 01/08/2012 - Tests: 11

    An accomplished Finance graduate from the University of Maryland seeking to use his writing skills with organizations worldwide. Over 7 years of high-level sales experience in the banking, the mortgage and IT industries. Over 3 years of business writing experience in both French and English. A proven track-record of professional success through outstanding independent work and team-leading support. A constant striving for improved performance and superior customer service. Technically proficient in Microsoft Office Suite, CRM database management, SalesForce, SAP, ERP, and LotusNotes applications.

    $11.11 /hr
    0 hours
  7. Sherri Donovan

    Sherri Donovan

    Expert Virtual Assistant

    United States - Last active: 4 months ago - Tests: 4

    You are hard at working making a difference. You forgot your anniversary? Your top employee was not recognized for their achievements? Oh no. Not to worry. It's understandable, you are a busy person. With my stellar time management skills you will never miss an important event or special occasion again. I will keep track of all of these events for you. I will shop for the perfect gift for that special someone in your life, and who looks like the World's Best Boss? The World's Best Wife/Husband/Boyfriend/Girlfriend? You do! From answering those pesky emails that have been sitting in your inbox. to returning telephone calls, shopping for gifts, to keeping your life on track I will do it all. Just one email does it all.

    $11.11 /hr
    1 hours
  8. Pratik Bagadia

    Pratik Bagadia

    Pratik Bagadia

    India - Last active: 4 months ago - Tests: 4 - Portfolio: 3

    I have 3+ years hands on expertise experience in: 1. Salesforce: - Progressive advancement in Salesforce Customization , Configuration and Project Management - Expertise in Visual force application development, Sites, S-controls and Sales force - Extensive experience in Salesforce CRM Customization, APEX, Triggers, Web Services API and Sites, WSDL, Salesforce Portal - Expertise in Integration using REST and SOAP API (Worked with Amazon, Zuora, Five9 and many more) - Extensive experience on Salesforce1 App Development - Extensive experience in Managed AppExchange App Development - Good work experience in development with HTML, JavaScript, CSS - Expertise at data migration 2. Insightly - Expertise in Complete Customization and Configuration - Expertise in Report - Expertise in Data Migration 3. Zoho - Expertise in Complete Customization and Configuration - Expertise in Report - Expertise in Data Migration - Integration with Outlook , Mailchimp

    $13.00 /hr
    3 hours
  9. Denise Quinn

    Denise Quinn

    Executive Assistant

    United States - Last active: 03/06/2014 - Tests: 4

    I am a seasoned administrative professional who prides herself on developing and maintaining professional relationships. I am well versed in the following areas: *Sales and order management process from inception to delivery. *Complex travel and calendar management. *Customer service *Executive level administration. *Voice Talent I have been an integral member of several successful teams.

    $27.78 /hr
    0 hours
  10. Danielle Turmel

    Danielle Turmel

    Copywriter and Content Management

    Sweden - Last active: 02/19/2014 - Tests: 4 - Portfolio: 1

    With 5 years of experience writing web content, social media updates and CRM emails in English, Swedish and French for eCommerce companies, I have honed my skills and gained extensive knowledge in SEO, conversion optimization as well as adapting copy to keep in line with brand values. My specializations include localization of content (native English, fluent in Swedish and French), editing and proofreading as well as creating brand new content. My tone when writing copy is generally very professional yet friendly and upbeat, perfectly suited for customer-facing roles. I thrive on a deadline and am extremely flexible and adaptable. I have a Bachelor's degree in English with a major in Creative Writing which means that I'm skilled at thinking outside the box!

    $22.22 /hr
    2 hours