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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: August 1, 2015
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  1. Althea C.

    Althea C.

    Digital Content Manager, Virtual Assistant, Wordpress

    Sweden - Last active: 30 days ago - Tests: 1

    A driven, self‐motivated and creative individual with a full grasp of the power of online presence seeks a position in digital content management that will leverage skills and strategies developed over 7 years of extensive online and creative experience in Marketing Communications. Proven solid leadership skills involve managing, delegating and motivating teams to achieve their objectives. Able to work on own initiative or as part of a team and can deal with administrative duties competently, communicating with management, internal departments, staff, customers and vendors to coordinate overall marketing efforts. Highly organized, self-starter, problem solver, reliable, efficient and meticulous. A writer by default with a keen eye for detail. A perfectionist to a fault. --- Current role at LLC since 2008: Responsible for providing day to day management of a network of about 10 websites under the LearningHerbs family since 2008. Based in Washington, USA, this network includes, a 5000-member membership site,, an educational website offering free content to capture leads, and a roster of online courses with their respective websites. Since hired in 2008 as a virtual assistant, I since then wore many hats within the organization, helping the business develop from the ground up: from day to day account management of the members of the membership site, handling various technical problems, issues with payment gateways as well as entering data and uploading spreadsheets to Amazon for product fulfillment while editing video/audio content. Current employer describes, “Althea[…]as the virtual glue of LearningHerbs.” --- SKILLS: Digital Content Management Work across various CMS platforms, channels and devices to deliver key content to end users and targeted online audience. Manage websites and blogs, its contents and updates. Write copy and edit optimized content for the web, as well as feature stories, publications and newsletters for online or offline use. Creatives• Print & Digital Media • Advertising Design lay-out and create graphic design for publications, newsletters, advertising campaigns and marketing collateral. Develop, create and edit videos and podcasts in multiple formats for online syndication. Social Media • Internet Marketing • Media Syndication` Write editorials, press releases, create and design comprehensive press kits/white paper for the company or small business/individual. Create and run strategic online campaigns and joint ventures combining social media tools and standard marketing practices. Use analytics software to track traffic trends and use the data to shape content. Develop online presence through the various social media services. --- COMPUTER/TECHNICAL SKILLS: Tech: HTML, CSS, FTP CSM: Wordpress customization, Kajabi, Kaltura, Ontraport, SEO Project/Customer Management: Zendesk, Ontraport, Teamwork, Basecamp Payment Gateways: 1ShoppingCart,, Premium Web Cart Social Media: Facebook, Twitter, Instagram, Pinterest, Vine Design: Adobe Creative Suite (Photoshop, InDesign, Illustrator) Media: Final Cut Pro, iMovie, GarageBand Metrics: Google Adwords, Google Analytics Others: Amazon Seller Central, MS Office, Mac OSX platform & applications

    $20.00 /hr
    0 hours
  2. David H.

    David H.

    Salesforce Developer and Content Writer

    Canada - Last active: 3 days ago - Tests: 6 - Portfolio: 1

    I am young, Canadian writer with a quality background in the English language. I write with a fresh perspective on a variety of subjects. A few of the categories that I am quite knowledgable in are sports, carpentry, home renovations, and property management. I am an avid sports fan who stays up to date on many different leagues. By day, I work as a Salesforce developer with a small consulting firm. I have been developing in the environment for over a year, and have worked with a number of different clients. I also have experience creating instructional documentation for different software programs. I would be happy to discuss opportunities with you and look forward to creating future contacts.

    $20.00 /hr
    0 hours
  3. Rebecca Bingamann

    Rebecca Bingamann

    Customer Service Rep and Virtual assistant professional

    United States - Last active: 2 days ago - Tests: 5

    Dear client, I have advanced skills in Customer service mainly chat and email related, Lead Generation tasks, Market & Customer Research, Web Research, academic writing, article writing, Complex and minor Data entry tasks. I also have adequate know-how in online management ERP / CRM soft-wares such as Quickbooks, Sure fire CRM and Sugar CRM among-est others. This is however not the limit, I am always open to learning new thing Despite suffering from a Voice disorder impairment I remain a passionate goal achiever. My ultimate goal is to always provide high level of excellent services to all my clients, I'll simply make your goals mine, this way I'll build a strong working relationship. It will not only help us achieve both our common goals but will also help us fill the gap between time and success. I am looking forward to working with you. Skype| Rebecca.Bingamann

    $3.33 /hr
    0 hours
  4. Vladislav Zhdanov

    Vladislav Zhdanov

    PHP developer

    Russia - Last active: 1 month ago - Tests: 2 - Portfolio: 4

    I work with projects of any complexity. I am able to: php, jquery, bootstrap, projects mainly in yii, has extensive experience with opencart, 1C has experience integrating with online shopping, I can make up a pixel-to-pixel, doing server settings based on linux (centos, debian, freebsd) experience with heavy duty projects and business critical data. I like a variety of CRM systems including samopisnye. He was engaged in supporting and developing (in the team) CRM systems for companies such as Novotelecom (, Ahmad.

    $16.00 /hr
    0 hours
  5. Abigail K.

    Abigail K.

    Business Planning/Strategy/Marketing /Analysis /Business Intelligence

    United States - Last active: 2 months ago - Tests: 1

    - Data analysis and visualization using Cognos, Tableau, Excel - Data mapping using GIS driven tools such as Microsoft MapPoint - Consumer purchase behavior measurement and analytics - Retail Retail Space management using JDA ProSpace - Marketing post-promotion analysis - Category & transaction/POS data analysis and insights - Consumer Insights (IRI panel and scan) - Retail data analysis: Walmart Retail Link, RSi - Experience querying databases using SQL, Access - Reporting using data warehouse tools Education: - MBA - MS Marketing - MS Certificate Business Intelligence & Analytics

    $65.00 /hr
    0 hours
  6. Lucas Stanley

    Lucas Stanley

    DMS Administrator

    United Kingdom - Last active: 2 months ago - Tests: 2 - Portfolio: 1

    As a DMS Administrator. My principle responsibilities are administering and supporting a portfolio of applications used by Marks & Clarks LLP business including: HP Imanage Autonomy Worksite document management system, a bespoke web-based legal case management portal, a legal case management system for the M&C Solicitors practice, Customer Relationship Management and email marketing systems, SharePoint Collaboration systems, an Intranet Content Management System. Resolving 2nd line techincle support queries professionally & efficiently with high customer service. Continuously improve the administration and support of the portfolio of applications improving availability, performance and the level of service to customers. Developing and maintain test plans & carry out testing when required. I have good standard skills at developing : SQL PowerShell HTML I have recently started to learn: C#

    $25.00 /hr
    0 hours
  7. Swati Katakwar

    Swati Katakwar Agency Contractor

    Business Analyst

    India - Last active: 02/28/2014 - Tests: 10 - Portfolio: 37

    Over the last 2 years, I have developed a wide range of Websites/CRM/Portals using HMTL, DHTML,Open source CMS , E commerce solutions, PHP and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: Web Development, Web Design, WordPress plugin, WordPress Theme, E-Commerce,shopping cart,oscommerce,xcart customization,CS-cart customization,Membership plugins,Rental website, Auction Website, Database Website, WP Ecommerce, Corporate Website, Marketing Website, Programming Solution, PHP5

    Associated with: Centurysoft Pvt. Ltd.

    $20.00 /hr
    78 hours
  8. Tarique Junaid

    Tarique Junaid Agency Contractor

    Sr. HTML Developer

    India - Last active: 03/01/2014 - Tests: 2 - Portfolio: 7

    Our engineers are expert in the following technologies/platforms/areas: - User Interface / Graphic Design: Adobe Dreamweaver with HTML5 and CSS markup, W3 validators for HTML Cod, Adobe Photoshop, Flash - Open Source: PHP4.x, PHP5.x (Zend), Smarty - Mobile Apps: Iphone Development, Google Android - CMS, Carts & Chats: Wordpress, Magento, Joomla, Zend, CodeIgniter, OSCommerce, CKEditor, TinyMce, CuteEditor, ELRite, Xcart, openCart, Pinnacle Cart, Yahoo Stores, BlogEngine.Net, Phpbb, YetAnotherForum.Net, phpChat, Provide Support, Com100 - Databases: Mysql4.x, Mysql5.x, MS SQL Server 2000 / SQL 2005 / SQL 2008, MS Access - APIs: Google, Amazon, Yahoo, Facebook - Industry Types: E-commerce, Social Community, Job Sites, Health & Fitness, Travel & Tourism, Corporate, AJAX based, Real Estate, Service Portals, Educational. - Payment Gateways: Paypal pro & IPN,, Protx, Google Checkout, WorldPay, Payex, SecurePay. - Miscellaneous: AJAX, XML, XHTML, JavaScript, Jquery, MVC - Internet Marketing: Link Building, Search Engine Optimization, Content Syndication, Pay per Click, Social Media Marketing, Social Network Marketing.

    Associated with: Centurysoft Pvt. Ltd.

    $20.00 /hr
    1 hours
  9. Kumar S.

    Kumar S. Agency Contractor

    Web and App Architect/ PM with 7 years of notable success in US/Can

    Canada - Last active: 07/28/2013 - Tests: 2 - Portfolio: 2

    Solution oriented IT Strategy Consultant and Entrepreneur with over 7 years of notable success, 5 of which have been with many fortune 500 North American companies as a Consultant and business manager while participating in client relationship management, project management, resource procurement, analysis and implementation of both OpenSource and Microsoft technologies in direct support of business goals.

    Associated with: Codemen Solutions Agency

    $66.67 /hr
    0 hours