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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Maria Pagida

    Maria Pagida

    Admin Support, Photoshop Expert, Customer Service

    Greece - Last active: 5 days ago - Portfolio: 1

    I have intensive computer knowledge regarding both software and hardware applications. I can complete any line of work given to me. I am fluent in Greek, English, French, and also hold an adequate command of both Russian and Spanish languages. Having worked at a managerial role for 5 consecutive seasons, has also provided me with excellent customer relations and social skills. I feel my work ethic, motivation, prior work experience, and ability for thriving under intense pressure, coupled with my language, computer, and social skills makes you want to hire me!

    $13.00 /hr
    6 hours
    5.00
  2. Catherine Zuniga

    Catherine Zuniga

    Experienced Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 2

    I've been a Customer Service Representative for almost 3 yrs now.I started as an outbound agent dealing w/ sales,next was w/ HSBC Local Bank as a Customer Associate based in Buffalo NY.Next work was w/ California Telemarketing Incorporated (CTI),billing dept.And the most current one is w/ Teletech,Comcast.I've been to a lot of rigid trainings that makes me an expert when it comes to customer service.Work wise,I could say that I am efficient,responsible,flexible,determined & reliable.

    $5.56 /hr
    0 hours
    0.00
  3. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Last active: 1 day ago - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,034 hours
    5.00
  4. Ma. Lourdes Carido

    Ma. Lourdes Carido Agency Contractor

    Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 1

    I am an experienced Customer Support with 4+ years of experience. Through this time I have successfully complete task that are related to business(requirements) analysis field,data entry tasks and Web research tasks. I have had deal with different fields of customer service. I have taken computer science degree at 2001. From beginning of my career I have had deal with different customer service related tasks.

    Associated with: CMS

    $7.78 /hr
    86 hours
    4.60
  5. Cheryl H.

    Cheryl H. Agency Contractor

    Executive Level Customer Service

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    I enjoy detailed work that challenges me daily. I have call center/customer service and data entry experience. Recently I have been a remote Administrative Assistance for a therapist office handling appointments, insurance, emails, invoicing and more. For the last tax season I also handled online forum posts and internal chat providing support to a team of agents. I am looking for a team that I can join and grow with in a long term position! Feel free to ask any questions, request a resume, or references. Thank you! Cheryl Hendley

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $14.00 /hr
    711 hours
    5.00
  6. Lorenzo M.

    Lorenzo M.

    Customer Service, Translations, Proofreading

    United Kingdom - Last active: 2 months ago - Tests: 6 - Portfolio: 2

    Flexible, motivated and quick learner, I excel in problem solving and the ability to quickly provide different solutions to a problem, talent grown by the broad range of programming languages and experiences I mastered in my career. I have also worked as second and third line Customer assistant for several years, learning how to provide the best support possible and to transform something difficult for the Customer in a pleasant experience. Having a so broad experience with new technologies and computers, I have very often been tasked to translate and proofread documents and publications from English to Italian and vice-versa. These documents cover a wide range of topics such as security surveillance systems and gaming devices and manuals.

    $12.50 /hr
    11 hours
    5.00
  7. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Last active: 8 days ago - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,249 hours
    3.85
  8. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 1 day ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,438 hours
    0.00
  9. Erica C.

    Erica C.

    Experienced Customer Service Representative

    United States - Last active: 5 days ago - Tests: 2

    As a professional, my background is highlighted by visible achievements in the Armed Forces and in my education. I have acquired interpersonal skills necessary to successfully relate to the public and co-workers. My functional areas of experience have been broad-based and include program/project management, non-profit management, social services, financial management, customer service and advocacy settings. Based on my accomplishments, my strengths have been identified in highly developed organizational, analytical and communication areas. I am versatile, productive under pressure, and I have gained the respect of those with whom I have come in contact with. I offer a high degree of integrity, and I believe that I would be an asset in any setting.

    $8.89 /hr
    743 hours
    0.00
  10. Dwayne Reynolds

    Dwayne Reynolds

    customer service representitive

    Jamaica - Last active: 28 days ago - Tests: 8

    I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.

    $8.00 /hr
    0 hours
    0.00