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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015
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  1. Sian Depaz

    Sian Depaz

    Customer Service

    Belize - Last active: 7 hours ago - Tests: 3

    I'm friendly and patient and I love to work in the customer care industry. I'm currently working for Tracfone Wireless as a customer care representative and I assist customers in a number of different issues they may have with their phones. I strive to provide the best service to my customers when they call in, because I want them to feel pleased and satisfied when they get off the line with me. My goal is learn more and grow in the customer care industry, because helping people is what I love!

    $6.67 /hr
    7,295 hours
    0.00
  2. Marius vicol C.

    Marius vicol C.

    Customer Service/Network Support

    Romania - Last active: 9 days ago - Tests: 5 - Portfolio: 1

    I have a huge experience on internet issues, pppoe, tcp/ip, dhcp and different OS. Same time i have 7 years of experience in Customer Service and Networking and in all this time I have satisfied the clients with my skills. My straights skills are: punctuality (I was late one time in 7 years because a car crash), ambition, requirement, working in stress, work in team, best result, customer satisfaction, best quality, optimum results and in the same time technical skills in Windows XP, Vista, 7, 8, 10, MAC OS and MAC OSX are my duties that I have to excel day by day.

    $8.00 /hr
    455 hours
    5.00
  3. Michael Palacio

    Michael Palacio

    Customer Service Expert

    Belize - Last active: 1 day ago - Tests: 1

    Over the past 4 years I've been working in the Customer Service field and have developed in the following areas: Native English Speaking, Phone tech, Skype, Email Support, Data Entry, Live Chat, Customer Service support and many more and I'm open to gain more skills. My goal is to get the task done on a professional level. I'm a fast learner and I'm positive I can get the job done.

    $5.56 /hr
    5,271 hours
    0.00
  4. Catherine Zuniga

    Catherine Zuniga

    Experienced Customer Service Representative

    Philippines - Last active: 1 month ago - Tests: 2

    I've been a Customer Service Representative for almost 3 yrs now.I started as an outbound agent dealing w/ sales,next was w/ HSBC Local Bank as a Customer Associate based in Buffalo NY.Next work was w/ California Telemarketing Incorporated (CTI),billing dept.And the most current one is w/ Teletech,Comcast.I've been to a lot of rigid trainings that makes me an expert when it comes to customer service.Work wise,I could say that I am efficient,responsible,flexible,determined & reliable.

    $5.56 /hr
    0 hours
    0.00
  5. Eljohn Casayuran

    Eljohn Casayuran

    Customer Service Specialist

    Philippines - Last active: 11 days ago - Tests: 3 - Portfolio: 3

    I have been in the call center industry for 8 years. Have been a SME and trainer for a major gaming console for 2 years, an ISP technical specialist for a total of 5 years, and an appointment setting expert for over a year. My experience in various fields has been one of my best assets, but my consistency, work ethic, and integrity are what makes me.

    $6.00 /hr
    0 hours
    0.00
  6. Angelo Q.

    Angelo Q.

    Professional Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 6

    Over the last 4 years of working as a Customer Service Representative, I have developed skills for Customer Relations (Providing solution to the problems of customers on the telephone call, Attending to calls and performing call follow up for the customers) and Data Entry Skills (typing .pdf documents to Word and typing customer information and customer registration over a website). My core competency lies on my in depth Communication skills, and I am seeking opportunities to where my customer relations skills can be utilized to smoothly handle customer complaints and improve company image. Not only do I have Good Communication skills, I am also knowledgeable in Windows XP, MS Office, Several internet browsers (IE, Mozilla Firefox, Safari, Google Chrome, Opera). I'm proficient in English, Filipino, Basic Nihongo and French

    $5.56 /hr
    8,449 hours
    5.00
  7. Jhoanna Nipal

    Jhoanna Nipal

    Expert In Customer Service

    Philippines - Last active: 1 day ago - Tests: 3

    Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.

    $3.33 /hr
    2,015 hours
    5.00
  8. Vidka S.

    Vidka S.

    Customer service / Translations

    Bulgaria - Last active: 9 days ago - Tests: 9

    I can offer help and support in the areas of supply chain,customer services, purchasing and all sort of administrative support. I provide translations from English into Bulgarian and vice versa. Besides fluent command of English language, I also have some knowledge of German language. I am creative,skillful and work devoted ! My experience in supply chain and customer services area includes practice over 15 years in distinguished international companies, where I have worked in a multicultural atmosphere and have proved to be diligent, result oriented and proactive. My translation work covers topics such as: technical documentation, industrial manufacturing, administrative documentation, as well as all kind of general texts. I do also have experience in teaching English to small kids and adults. I am sure to provide excellent work and adhere to deadlines.

    Groups: Pro Customer Service

    $8.00 /hr
    29 hours
    4.99