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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 3 days ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  2. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 1 day ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,440 hours
    0.00
  3. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Last active: 11 days ago - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,249 hours
    3.85
  4. Dwayne Reynolds

    Dwayne Reynolds

    customer service representitive

    Jamaica - Last active: 1 month ago - Tests: 8

    I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.

    $8.00 /hr
    0 hours
    0.00
  5. Kathleen Tevepaugh

    Kathleen Tevepaugh

    Customer Service/Web Researcher

    United States - Last active: 1 month ago - Tests: 3

    I have almost 10 years of customer service experience, both face to face and inbound call center. I am very much a people person and can easily initiate and engage in conversation with a stranger. I grew up with computers and have evolved with the ever changing technology which allows me to be very comfortable at navigating my way around the inter webs and computer programs themselves. I have military experience which has taught me to have great attention to detail. It also taught me to be able to think outside the box and to work smarter, not harder. My work gets done in an efficient yet professional manner. I look forward to assisting you in the future!

    $15.00 /hr
    6 hours
    0.00
  6. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Last active: 2 days ago - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    5 hours
    0.00
  7. Ann Rachel Ademe

    Ann Rachel Ademe Agency Contractor

    Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 3

    I have been a customer service representative for the past 3 years and I would like to continue to deliver the kind of service that every customer needs. I am also a graduate of Bachelor of Science in Nursing but I believe my passion is to make people happy and making it sure that I'm the right person to look for if they have problems. Good communication skills, confidence and having proper rapport are some of my customer service skills. I also have knowledge on email support.

    Associated with: TRISIS Contact Solutions

    $7.00 /hr
    914 hours
    0.00
  8. Jaime S.

    Jaime S.

    Experienced Customer Service Representative

    United States - Last active: 10/16/2014

    Over the past 15 years I have worked for a promotional products company. I have taken many classes on sales and customer service so I can continue to provide excellent customer service to consumers. Throughout the years I have come familiar with the internet and researching products. I can type 40 words a minute. I can work in groups or well independently. I am used to a fast paced environment and heavy volume of calls.

    $13.33 /hr
    924 hours
    0.00
  9. Jacklynne R.

    Jacklynne R.

    Customer Service Specialist

    Philippines - Last active: 07/08/2014 - Tests: 6

    I'm interested in a phone and/or email support position. I have been in a call center industry for over 5 years. I have handled may projects such as, Customer Service (Telecom), Retention (ISP provider), Collections -1st party and recoveries (Chase Bank and HSBC Bank). Sales Manager handling trade shows, conferences seminars and exhibitions. I am a goal-driven achiever with strong organizational and leadership skills. I can work with minimum supervision even under pressure.

    $4.44 /hr
    914 hours
    3.10
  10. Lorenzo Antonio Bondoc

    Lorenzo Antonio Bondoc Agency Contractor

    Customer Service/Telemarketing Agent

    Philippines - Last active: 2 days ago

    An experienced phone agent, innovator and strategist. I've worn so many hats in my professional career as telemarketer, customer rep., researcher, technical support, and strategist. As a result, I have the unique ability to manage projects that encompass many different disciplines and take on complex challenges successfully. From all the skills mentioned above, my sales skill would have to be my greatest specialty. With my sales skill combined with a cut-throat attitude, lawyer-like persuasion, and a fast talking mouth, gate keepers usually get struck in awe and owners impressed. But don't take my word for it, if you're a potential client reading this overview with a B2B Campaign (Please no B2C) or a CS/TS position with inside sales, please don't hesitate to send me a message or a job invite, and I'd be happy to work you a proposal for your campaign with a guarantee that if I don't get you results in a span of 1-2 week, I'm out.

    Associated with: MNF Solutions

    $5.00 /hr
    0 hours
    0.00