Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
Clear all filters
  1. Aristotle F.

    Aristotle F.

    Customer Service Advocacy

    Philippines - Last active: 2 days ago - Tests: 4 - Portfolio: 1

    I am a Computer Engineering graduate with 10 years experience in the BPO industry. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations mainly for Customer Service, Client and Project Management, Process Improvement, Sales, CSAT and RMA. I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support.

    Groups: Pro Customer Service

    $10.00 /hr
    7 hours
    5.00
  2. Cheryl H.

    Cheryl H. Agency Contractor

    Executive Level Customer Service

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    I enjoy detailed work that challenges me daily. I have call center/customer service and data entry experience. Recently I have been a remote Administrative Assistance for a therapist office handling appointments, insurance, emails, invoicing and more. For the last tax season I also handled online forum posts and internal chat providing support to a team of agents. I am looking for a team that I can join and grow with in a long term position! Feel free to ask any questions, request a resume, or references. Thank you! Cheryl Hendley

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $14.00 /hr
    1,692 hours
    5.00
  3. Kathleen Sardoncillo

    Kathleen Sardoncillo Agency Contractor

    Order Processing & Customer Service

    Philippines - Last active: 7 months ago - Tests: 10 - Portfolio: 11

    I am interested with engaging in long term projects in the following areas where my skills set are derived from over 5 years of experience working in the customer service industry: - Order Processing - Live Chat Support - Email Support - Phone Support - Administrative Assistance - Data Entry - Others: MS Office Applications, Photoshop and CorelDraw I'm competent and a hard-worker. I have the enthusiasm to keep learning new things and I always have the initiative to strive for better (if not the best) in all things that I do. I can work independently with minimum supervision and I work well also with a team. I'm detail-oriented and most of the time, I want my stuffs done in a systematic and organized manner.

    Associated with: One Team Up

    $7.78 /hr
    6,557 hours
    5.00
  4. Maricris Vasallo

    Maricris Vasallo Agency Contractor

    Excellent Customer Service

    Philippines - Last active: 1 day ago - Tests: 3

    Accepting challenges is the foundation of my life experiences and something I do with confidence. I have completed a 16-year education. You will find me a totally dedicated individual, spontaneous, and communicative. You can trust me to work unsupervised and patient enough to handle people and work with colleagues.

    Associated with: F.I.R.M Solutions

    $3.36 /hr
    657 hours
    5.00
  5. Erica C.

    Erica C.

    Experienced Customer Service Representative

    United States - Last active: 5 days ago - Tests: 2

    As a professional, my background is highlighted by visible achievements in the Armed Forces and in my education. I have acquired interpersonal skills necessary to successfully relate to the public and co-workers. My functional areas of experience have been broad-based and include program/project management, non-profit management, social services, financial management, customer service and advocacy settings. Based on my accomplishments, my strengths have been identified in highly developed organizational, analytical and communication areas. I am versatile, productive under pressure, and I have gained the respect of those with whom I have come in contact with. I offer a high degree of integrity, and I believe that I would be an asset in any setting.

    $8.89 /hr
    796 hours
    0.00
  6. Maria Teresa Judit P. Rufino

    Maria Teresa Judit P. Rufino

    experienced customer service representative

    Philippines - Last active: 1 day ago - Tests: 9

    I am a very fast learner with excellent communication skills and can work with the least amount of supervision. Given my 10 years of experience in the field of customer service, I can confidently say that I work well under pressure. My commitment is to ensure complete client satisfaction, consistent delivery of service, attention to detail and quality performance. I will deliver exceptional results within the shortest turnaround time. I am always driven to work with integrity and excellence.

    $5.00 /hr
    4,830 hours
    3.53
  7. Jennifer Lopez

    Jennifer Lopez

    Experienced Customer Service

    Belize - Last active: 1 day ago - Tests: 2

    Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements. Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions. It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

    $5.56 /hr
    2,249 hours
    3.85
  8. Resurreccion Lopez

    Resurreccion Lopez

    Experienced customer service representative

    Philippines - Last active: 1 day ago - Tests: 3

    I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

    $4.44 /hr
    1,547 hours
    0.00
  9. Kristiann K.

    Kristiann K.

    Experienced Customer Service Associate

    United States - Last active: 2 days ago - Tests: 4 - Portfolio: 1

    Hi! My name is Kristiann. My main focus has always been in the Retail Administration area. I was responsible for the scheduling and timely processing of product as well as the book-keeping of the sales. Over the last 3 years I have been responsible for tracking and recording over $5,000 daily at Hobby Lobby. I was the go-to person for any customer or product related complaint and helped to resolve any interoffice dispute that came up. My main strengths are: -Dedicated Worker -Unparalleled telephone communication skills -Superb administrative efficiency -Proficient with Microsoft Office

    $6.00 /hr
    7 hours
    0.00
  10. Ayesha Nawaz

    Ayesha Nawaz Agency Contractor

    Customer Service Representative

    Pakistan - Last active: 1 day ago - Tests: 1 - Portfolio: 1

    A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field. Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

    Associated with: Swift-Tech BPO

    $3.33 /hr
    306 hours
    0.00