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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Joyce Miles

    Joyce Miles

    Customer Service Representative

    Philippines

    I'm a freelance mom. I have been working in the call center industry for wonderful 4 years. I worked as a customer support for different campaigns ; handling tickets and answering emails and taking phone orders. I've also worked as a chat support for telemarketing company in the US. Some of the counts that I worked with were, Merchants US Company, New York Titan Luxury, Chemist Direct Australia. I've worked as a Virtual Assistant too for a Real Estate company in Georgia. I am looking for work in the customer service and administrative fields to utilize my skills. I am a fast learner, positive and very organized person. I make sure that I deliver good quality work to my clients. With my extensive experience in Customer Service, I am confident that I can deliver world class customer service to my client.

    $5.56 /hr
    0 hours
    0.00
  2. Kim Herradura

    Kim Herradura

    Experienced Customer Service Representative

    Philippines

    I am BS Computer Science Graduate from Union College of Laguna. After graduation I got connected to industries that focus more on Marketing and collection. Working for a Motorcycle Sales company for 3 years crafted my experience in customer interaction, field work, sales and collection which gave me the edge in working for BPO companies for more almost 5 years. My current job focus more on customer service, collection, and trouble shooting for devices related to telecom. Bringing quality service and having happy customers is one of my everyday goals.

    $3.44 /hr
    0 hours
    0.00
  3. Jejomar Natividad

    Jejomar Natividad

    Customer Service Representative

    Philippines - Tests: 1

    Has already worked for BPO companies (call centers) for more than 3 years now. Has already been able to support both sales and technical accounts. Manage to tend to customer's queries and able to properly address to customer's concern through effective communication both voice and non-voice with the English language. I have worked as a tech support for TOSHIBA and telecommunication account like BELL CANADA. I have also manage to handle sales accounts for TELEBRANDS (inbound and Outbound) managing main selling, up selling and cross selling. I have experience for directory assistance as well for US and Canada.

    $3.89 /hr
    0 hours
    0.00
  4. Brian Banks

    Brian Banks

    Experienced Customer Service Professional

    United States - Tests: 1

    I have learned through 15 years of experience, that great customer service is about great communication, relevant response, quick action and a great follow up. Through these actions I quickly develop that I know how to quickly handle the issue, which will develop trust, engagement and will result in a great customer experience even in a uncomfortable situation.

    $16.67 /hr
    0 hours
    0.00
  5. Oniel Jimenez

    Oniel Jimenez

    Experienced Customer Service Agent

    Nicaragua

    I have a strong experience in customer service, selling and also retaining customers, I have a high learning capacity, I have become an employee at Sitel Nicaragua and member of the customer service team for Equifax credit bureau, more than willing to provide my highest level of service to meet my clients satisfaction, I have obtained a highschool diploma and looking forward to studying a third language and go back to school, I see my self as an entrepreneur in the near future, I love working and I got a very high desire to succeed to become a great example for many others.

    $7.78 /hr
    0 hours
    0.00
  6. Jana Stephanie Legaspi

    Jana Stephanie Legaspi

    Experienced Customer Service Associate

    Philippines - Tests: 3

    With 2 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.

    $3.00 /hr
    0 hours
    0.00
  7. Jerusha Daite

    Jerusha Daite

    Customer Service representative,Telemarketer

    Philippines - Tests: 1

    I am a customer service representative for almost a year now. A graduate of Bachelor of Science in Commerce major in Management. I work with fill responsibility and capability to provide product and service information, resolving product and service problem at it's finest. However, I am very much willing to discover new ideas and continually challenge myself even more.

    $3.33 /hr
    0 hours
    0.00
  8. Alan Parra

    Alan Parra

    Experienced Customer Service Representative

    Argentina - Tests: 6

    Experienced Customercare Representative, both in person and online. I am a self-starter, creative, and problem solver person, eager to learn new things. I strive for continued excellence in everything I -and those around me- do. I also have excellent communication skills. I always maintain a gracious and professional manner when communicating with people. I am proficient in active listening, using negotiation and persuation techniques, always maintaining a clear and friendly communication with the client. Time won’t be a problem, I’ll make myself available whenever required.

    $16.67 /hr
    0 hours
    0.00
  9. Shaybel Roquial Algones

    Shaybel Roquial Algones

    Experienced Customer Service Representative

    Philippines - Tests: 2

    I am Shaybel, 23 years old, Filipino, single and a native of Km. 70 Sinawilan, Matanao, Davao del Sur, Philippines. I finished my Associate in Accounting Technology from the University of Cebu, Banilad Campus, Cebu City. But never really utilized my profession because I saw the great opportunities BPO companies in our country offered. Currently, I am working as a Tier 1 Technical Support for a telecommunications company in the US and handling device or mobile phone issues and general inquiries. I was recently affiliated with Telepeformance Phils. Inc. as a Team Leader or Supervisor for a telecommunications company. I was a Technical Support Associate in Teletech Corporation in Cebu and I assisted customers to any technical inquiries and problems regarding Hewlett-Packard (HP) Printers and was affiliated with the company for almost 8 months before I was hired at Sykes Asia Inc. as a Technical Support for AT&T High Speed Internet Service. These call center experiences developed my communication and writing skills in English and also boost my confidence when it comes to customer service. It also taught me to be goal-oriented at all times and to never be afraid to face challenges especially at work. Time shifting also made me flexible and easily able to cope up in different working conditions and different people which give me a plus even though I lack experience in the field I’m trying to apply. I am used to working hard and can easily understand instructions and workloads. I’m pretty much very well versed in customer service and I’m confident that I can deliver results.

    $3.33 /hr
    0 hours
    0.00
  10. Luis Van Eylen

    Luis Van Eylen

    Expert customer service executive

    Costa Rica - Tests: 1

    I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. I posses excellent communication skills and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, I can work very well under pressure and I have the customer service experience to handle customer complaints and solving problematic situations. I have worked in the call center area, customer service via email and chats. I am a multitasking person and always committed with the company, professional work and treatment will always be provided.

    $10.00 /hr
    0 hours
    0.00